Get matched with top drain pipe installers in Cascade Locks, OR

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Chris and Joel were great, they were in and out and our water heater was rewired and sump pump wired in no time at all."

"They were prompt, they came here the same I got the quote. Very professional, clean and trustworthy but a little pricey."

"Awesome crew. Work was done as promised and house is now secure and level."

"They came out promptly, which we appreciated. But before even assessing the problem, they immediately tried to sell us a protection plan, which felt overly sales-driven. Then they quoted us $800 just to run a snake and a scope down a drain we explained we had already done ourselves ? we called because we were looking for other solutions. Then the technician went back to his car, forgot which house he was at, and started knocking on our neighbor?s door instead. For a company this large, the whole experience was? not great."

"They did a great job on schedule."

"They showed up right on time and quickly found the source of the problem."

"Our basement flooded in January 2021. Drainage Master was one of 3 estimates we obtained. Seth inspected the situation and suggested and exterior drainage system The our two estimates we for interior systems with a sump pump. The other two companies would not provide an estimate for and exterior system. Also the estimate did not include the cost to repair damage the installation of an interior system would do to a finished basement. The crew was great the foreman answered all of our questions the job was done on time and in budget. I would highly recommend them."

"If you need a garbage disposal installed then by all means use David (fyi there are no other employees). However, I paid $150 an hour for David to learn how to install shower hardware/plumbing and toilets in four bathrooms as he has ZERO knowledge of anything outside of your run of the mill Home Depot Kohler or Moen fixtures. Several times I had the saleslady from the hardware store on the phone with David explaining how the pieces went together. In the end I had to finally find another plumber as he was just eating up time at $150 and hour. Oh, and yesterday the new plumber discovered that he installed one of the toilets incorrectly and it leaked and warped the wood floors. I emailed this to David who of course said it could never have been his fault. AVOID"

"Excellent, triple A with wings!"