Get matched with top carpet stretching pros in Orange, OH

"I hired Rolando and his team to stretch and clean the carpet in my family room. Good communications, reasonable cost, timely and professional. I will certainly call him for any future needs and I highly recommend him! It is great to find and recommend the services of contractors who deliver reliable services. Thanks!"

"They were very professional and got the job done in a short period of time. They went well beyond what was necessary to get my carpet stretched tax and clean. I would recommend them for anybody that needs a carpet taken care of."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Very quick to get back to me. Was able to come out same day and the price was good. Customer service was excellent and would recommend them for carpet services."

"They did an AWESOME job!  We had carpet lifted to dry-out because of a floor.  At first, we thought the carpet wasn't salvageable - but Mr. Lopriore was great and assured us it could be fixed.  He re-stretched the carpet and re-installed it.  Very great job.
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"I removed old carpet and padding from the living and dining rooms. The hardwood flooring had beautiful grain and character, but also a lot of damage. Some of the wood grain was raised and there were a lot of stains, some of which were black. I thought it might be a lost cause, but contacted Teppo Interiors through Angie's List for an opinion on refinishing and an estimate.
Kevin Teppo described the process and what results I could realistically expect. It wasn't a lost cause, but it would not be like new either. He was more optimistic about the results than I. He pointed out the crack in the ceiling and that there was no quarter-round on the woodwork, both of which his crew could take care of. There was no pressure to sign or up-selling. I appreciated that.
They were able to start on the job earlier than expected, which was perfect. I removed everything from both rooms.
Evening before sanding: They taped and plastered the ceiling crack. I applied two coats of paint. That was not expected of me but I had the time. It was one less thing for them to do the next morning.
Day 1: Three man crew arrived on time, sanded the floors and applied the walnut stain. I was warned about the fumes, so I boarded my dog for this time frame. The doorways were sealed with plastic to keep the fumes contained as well as possible.
Day 2-4: Sanding and a coat of polyurethane, 3 coats total. The crew arrived on time and were very efficient and polite.
Day 5: Quarter-round was installed. They moved the dining room table and TV stand back into the rooms. Job complete.


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"Initial interactions over the phone to inquire about the how the company works yielded rather snarky remarks about who I was, what I wanted, and why I was asking. When I told him I was a customer his response about what the company offered seemed a little arrogant. I decided to make an appointment anyway. The salesperson came to the house and worked very hard to sell the "upstanding" reputation of the company. He explained that they don't have a showroom, but work direct with manufacturer, and the carpet selected has to be in stock at the moment it is chosen, or else, it could end up not being available if you wait too long. I thought there was a bit of overcompensation in his sales pitch. When it came time to review the carpet samples, I was not impressed -- they were cheap-looking and very limited. But we wanted an estimate. The estimate we got was reasonable for the whole house, but I wanted to look at other companies to see if I could get a better selection of carpet. Unfortunately, another family member was ok with the carpet selection and price and wanted to go with it, so we did. Installation was going to be quick, which made it even more attractive to her. A few days later, we got a call from the salesperson, that said the carpet we had chosen for the whole house, was coming up short on the roll -- they did not have enough carpet in stock to do what was needed. So he suggested another carpet that he said was actually 10% thicker than what we had chosen. He did not come back over to the house to present the change in person, which I should have insisted that he do. Instead, he sent a photo text of the carpet he was suggesting. Foolishly, we agreed because it looked ok in the text. On the day of the installation, when they were putting the carpet down, we were disappointed; it was so thin! It had little thickness to it. It was substantially less pleasing than the carpet we replaced it with. Cheap. I should say that the only thing right about this job was the installation. They did a good job; very professional. Otherwise, I felt like we were taken."

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"VERY GOOD. THIS WAS A SMALL JOB. WE DID NOT KNOW IF ANYONE WOULD TAKE IT. HE CAME WHEN HE SAID THAT HE WOULD. THE CARPET LOOKS GREAT. WE HAD THIS CARPET RE INSTALLED ONCE BEFORE DUE TO A FLOOD. IT WAS DONE BY THE COMPANY RECOMMENDED BY THE INSURANCE COMPANY. MARK DID A MUCH BETTER JOB THEN THE PREVIOUS COMPANY HAD."

"I would highly recommend them. I was very happy with the service and quality of my carpet."