Get matched with top chimney sweeps in Waldo, OH

"I contacted the provider upon receiving the Angi referral. They contacted me and came the next day to provide an estimate. The technician inspected the chimney and provided an estimate. I agreed to the estimate and charged my credit card for the $1,214.14 deposit. I received two different invoices via email for the deposit and estimate. They were from two different companies, neither of which was A1 Chimney Services. I became suspicious of a possible fraud situation and emailed the address on one of the invoices asking to cancel the service request and receive a refund for the deposit. I sent a second email with no response and spoke to two different representatives with the same request. No one responded. I filed a Better Business Bureau complaint and registered a dispute with my credit card company relative to the deposit. I received a text from an A1 representative on September 26th asking if he could assist me since he saw that the deposit charge was in dispute. I made the same refund request. He said that he could not do anything until the bank finished their investigation. The bank closed the dispute and restored the charge to my credit card on October 19th. I texted the representative again with the refund request. There was no response to request number 6. I have not been contacted again by A1 since 9/26."

"They came a day early, which was fine. The employees were not wearing face coverings, but I did not challenge it. They cleaned 4 fireplaces in my home, which took about 15 minutes each. I asked them to look at some outside fire pits, which they did, and I asked them about the possibility of adding a gas heater to my solarium. The employees were excellent, but asked for $540.00 in charges. This was extreme, in my opinion, since they only spent 1 1/2 hours total. I called the company the next day and was given the run around. They eventually referred me to the owner, who never called back. I expected a reduced charge, since I only paid around $200.00 the last time of service. They could not explain their charge plan satisfactorily. I feel that they were price gouging, since their is little competition in their field. I will not be using their services in the future."

"Pro Sweep Chimney was amazing! I had been having problems with moisture around the chimney on the second floor of our German Village house. Dennis came out within about 1 week from my call and assessed that some things had not been done properly in rebuilding the chimney, which prevented the exhaust from the furnace and water heater from actually venting out of the chimney, plus we needed a flue liner. He took the extra time and work to remove all the obstructions and install the flue liner and cap we desperately needed. He was on time, fair on price, explained everything he uncovered, knowledgeable and comfortable working with our 120 year old home and was generally great to work with! Highly recommend!"

"We hired Integrity Masonry to tear down and rebuild the top part of our chimney. Arnold was easy to communicate with, offered a fair price, and did great work. Would highly recommend."

"Ideal service from an extremely professional and knowledgeable team."

"The unit was defective and has never worked properly. The heater and blower will not turn on. Aspen has admitted that they no longer sell this particular unit, but I have not been able to get them to resolve this issue. That means I paid about $2,500 for a non-functional fireplace which is nothing more than a decorative light. This company needs to have some integrity. I would never deal with them again."

"Very well. The service technician was very. helpful and answered all my questions. He clearly knows everything about a gas fireplace. I now have a much better idea of how to use and maintain the unit"