Get matched with top pool and spa technicians in Thurston, OH

"Called Buckeye Spa to diagnose and fix a problem with our spa/hot tub. The problem: The low speed setting for the jets worked just fine on filtration mode and upon pressing the jets button once. The high speed setting however, was not working when pressing the jets button a second time. It would make a noise like it was trying to engage, then nothing. Brandon came out to look at it and quickly came to the determination that the motor needed replaced to fix the problem, despite me informing him that the current motor was approximately 2 years old. Unrelated to the high/low speed jets problem, he said our ozone component needed replaced. All in all, his estimate to replace the ozone and motor and including labor/trip charge came to $1400 plus tax. While it was more than I was hoping to spend, I told him to go ahead and do it while he was here if that will fix our problem. He had the new motor with him, conveniently. Despite the new motor being installed however, the spa has the exact same problem as before. Upon calling Brandon to inform him of this, he claimed we had the very rare instance where the problem wasn’t the motor but the circuit board. I asked if there was any refund process, or what the next steps would be since he replaced our reasonably presumed working motor only to have the same exact problem persist. He said he had already disposed of our old motor and that it didn’t matter anyway, because we had the new one installed already and there would be no refund of any kind. In the time since, I have learned more about the process and spoken with 2 additional hot tub techs for second opinions (one from Cal Spas themselves, the brand of the spa/hot tub). According to both of these sources, based on the description of my problem they would not have immediately skipped to the replacement of a motor, even without the knowledge of the motor being only approximately 2 years old. Their recommendation was to ensure the proper power was getting from the circuit board to the high speed connection on the motor. They both thought it was a very odd step to replace a major component like the pump without first testing to see if there was an issue with the circuit board, considering the test is not time consuming or complicated. TLDR: Buckeye Spa came out to fix an issue, he replaced a working motor with a new motor, I gave him $1500, and our spa has the same exact issue it had before."

"Residential project - we needed a good cleaning on our patio, deck and home stucco exterior. The company was fast with a fair quote and the job was scheduled and completed within 2 weeks. Very impressed with the technique and attention to detail! We are very happy with the results! Thank you Mr. Clean!"

"The whole experience was absolutely amazing. From the first conversation I knew this was the place I needed. Every question or concerns I had , was always followed up with detailed explanation of the fixs or solutions. Joe is a very knowledgeable and respectful person. If you need any work done to or for your pool system call Sunburst pools & spas today!!!"

"Terrible , hired them in March with the promise that our job was the first of Duanes jobs this year, he constantly put us off and put us off to " do other jobs " and here we are in June with a torn up pool and yard that they did . How is that first ?? Please see photo below as to what Superior pools plus and Duane West left us with , they ruined our summer period ! This photo was taken on June 2nd when he abruptly text and quit the job !"