Get matched with top window pros in Thurston, OH

"All communication prior to installation was over text, call or email. I had to take some pictures and measurements, but nothing too complicated. When the crew came out they were fixing a window that had been installed by someone who wasn’t qualified and didn’t put it in right. The crew showed up 10 mins early talked to me and my wife about everything that they were going to do and knocked it all out in about 6 hours. Their work was AMAZING!"

"We replaced the windows in our 1933 home through the services of MadCity Windows. From the initial contact with their sales representative to final installation, the company provided top notch professional work. With the draft from the old windows and the cold of the glass, we are already saving on our energy bills. Our house had old, large windows, so they had to be custom made. As an industrial designer and interior designer, we find our windows to be of excellent quality."

"Team from Power completed the work on time and cleaned up well after work was completed. Windows were measured correctly so replacement windows fit perfectly and were quality Pella windows versus no-name windows offered by other vendors."

"A little more time was needed to complete the work than was first anticipated. Some damage to the shrubbery in front of the house occurred during removal of the old roofing materials, but it was minor. At one corner of the house, a leak developed during a heavy rainstorm after the work was first completed. The leak was promptly repaired with the addition of some extra flashing. A very small area over a bay window had to be redone, when the underlying structure, installed by the original builder, was found to be inadequate to support a good roof line. Newlook removed the first roofing they had installed and replaced the sheeting, adding additional support members, before roofing the area again. Several lengths of the drip edge had to be redone when it was pierced in several places by nails that missed the wood along the fascia. Three other parts of the drip edge were reinstalled when we complained about sloppy miter joints. Newlook corrected all the issues we pointed out to them."

"Very well. There were 2 windows cracked in shipping and a screen door that was damaged. They are custom, so had to be made and will be replaced by the Alside service rep in about 2 weeks."

"Windows are an investment. The salesman was friendly and educated us on their window."

"We are extremely satisfied. Austin did a great job of explaining, what to expect. The workers who Installed the windows, were kind & considerate. We would rehire them in a heartbeat. Thank you.."

"Great guys and our new window is great!"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"The company cleaned out two crawl spaces in basement, added sealed mat, drain mat, and gravel. Cleaned out inside perimeter of basement walls/ceiling of old insulation and insulated entire basement with spray foam. Added mortar around windows. Also suggested waterproofing system and adding sump pump, but this work was not performed due to pricing.

Victor, our estimate representative and inspector was professional and friendly. Good presentation of products, recommendations for us, and answered all of our questions confidently. Service techs were punctual and professional. Did an inspection with us after work was completed to confirm we were satisfied with all the work. Had no issues."