Aqua Shoppe Pool and Spa

They were quick to schedule and say they would be out to open and close my pool. I had to continually text and ask for updates on when they were coming to open the pool. This has happened again with closing and today he finally told me he was too far away to do the job. Very disappointed with their communication. They did a fine job when they did show up but getting them here was very hard.

Yes, he did a great job and had to make several trips to finish it. He was kind, courteous and helpful of the needs. I need it done. And he kept in contact the whole time.

Nick was awesome and very professional. Solved our pool chemical problems and installed a Chlorinator to help distribute our chlorine more efficiently. He has made our ability to maintain the right chemical levels so much easier. Highly recommend him and his company for all your pool needs!!

Nick and his team were fantastic to work with from start to finish. I couldn’t be happier with the recent replacement of my pool liner. He and his team were professional, efficient, and clearly experienced. The new liner looks amazing—flawless fit, great quality, and it really brought new life to our backyard. Communication was clear throughout the entire process. I highly recommend to anyone looking for top-notch service and results.

Very responsive, was able to come over the same morning that I reached out.

After interviewing several pool companies I chose Aqua pools due to the professional approach that Nick had presented to us. The pool is top notch and the service is the best. I’m very satisfied with the install and they back up everything they said they’re going to do. My wife and I are very happy with the project from start to finish. We need more people in the construction business like Aqua pools. Steve and Sue

We had an electrician change an outlet and install a new switch and new pool pump. Unfortunately, the pump wasn’t working properly due to a cracked pipe. Nick stopped by the same day I contacted him, which was a Friday afternoon, quickly diagnosed the issue and put us on the schedule to complete the repair the following week. He was here earlier in the week than we expected, replaced the pipe and got the pump running correctly. Nick was friendly and knowledgeable, and completed the repair far quicker than we anticipated. We will definitely be calling him for future work!

I do not recommend using this company. We were very disappointed with their service. They seemed to be too busy to deal with the simplicity of handling a pool opening and closing. They did a very poor job with both tasks. Not to mention that we suspect that they didn?t install an $800 part correctly.

Nick(Aqua Pools) is very professional and prompt with responses to any of your needs. Every time I have called him he has followed through. If he says he will be there he is. He closed and opened our pool for us this past year and I have never in the last three years opened my pool and had it look clear with a couple of days without hundreds of dollars and cleaning processes. He did a great job and we won’t use anyone else!

We are first time pool owners. Nick was professional and friendly. He explained everything to me very well. I feel very confident that I can maintain our pool until he’s back to close it again. He offered great advice for first time, pool owners, and answered all my concerns with patients

They did a great job, very thorough and explained everything

For anyone looking for either a pool or service for your pool, I would highly recommend Aqua Shoppe. My wife and I had heard all the horror stories about having a pool installed. Nick does an amazing job communicating with you through the project and will do his best to put most of that stress at ease. He does a good job organizing all the different crews and the chaos so you as the homeowner feel little impact. They take pride in the project and give it the respect as if they were working at their own home. They even have an amazing way of making the concrete reveal look classy. Time line of project The pool shell was ordered in mid August. After a couple week the shell arrived, the hole was dug and pool was set on September 4 with water being added the same day. Nick and his crew showed up again the next day to have all equipment hooked up and running. It was then communicated that they would let the disturbed ground around the pool to settle for minimum of 7-10 days before they

I found recently finding a professional, trustworthy and great pool company is very hard in the Columbus area until now. One Sunday I looked on HomeAdvisor and picked the first company I saw listed and haven't regretted it! I messaged Aqua Shoppe Pool and Spa and within minutes Nick responded! I needed a vinyl liner and had a leak. That same Sunday Nick dropped off the sample book. That week Nick and Allen showed up checked everything out and came to the conclusion that I was losing water from the old liner. When the liner arrived they didn't mess around. Nick, Allen and 4 other gentlemen showed up installed the liner in not the best of weather. Nick and Allen are very knowledgeable, professional and kind! Nick kept in contact with me during the whole process and arrived when he said they would arrive- which never happens from other companies. I am extremely pleased with Aqua Shoppe Pool and Spa! I have even scheduled next seasons pool opening! Thank you so much, Nick!

Great communication and great service. Highly recommend!

Good, honest and reliable. Nice crew to work with, hard working and aim to please.

Nick was great to work with. He did a great job communicating and keeping us informed as he worked on our pool. I highly recommend AquaShoppe.

My husband and I put in an inground pool this Summer. We were so excited but much to our surprise the plumbing wasnâ t working like we had hoped. After several failed attempts to try and get someone to help us we got ahold of Aqua Shoppe Pool and Spa! Nick was quick to respond and so helpful in fixing our plumbing issues with our pool. We will definitely be using his services again.

The professionalism and fast quality work and a fair price for work Iâ m very happy

Very quick response time. Very professional and job well done.

These guys replaced our liner and did an excellent job. They also found a leak that was under the concrete deck, pinpointed it, repaired it, and replaced the area good as new. I highly recommend them for anyone. Their knowledge and experience are second to none.

We have absolutely loved working with this company and would highly recommend them to others looking for top notch pool service! As new pool owners, we were completely lost on the maintenance and upkeep. We hired Aqua Shoppe for regular cleanings and maintenance and have never looked back. The quality of service has truly exceeded our expectations. Thank you to the team at Aqua Shoppe!

Aqua Shoppe went above and beyond to help us with our pool. We are first time pool and spa owners. This company came highly recommended by our realtor. Nick took the time to explain everything to us - from opening process, how to use and maintain our filter, as well as chemical usage. We had to have multiple loads of water delivered and new electrical ran, which was all coordinated by Aqua Shoppe . They showed up on time, were professional, affordable, and made it a point to be available to help (even during the busy season). We have hired them to open our pool, install a new filter/chlorinator, as well as pool closing service when the time come. I cannot recommend this company enoughâ ¦.. they are WONDERFUL.

Nick at Aqua Shoppe drove over 2 hours to repair our in ground pool liner. He was so helpful, kind, and efficient too! We had never opened or closed our pool before and we had a party for our granddaughter on Saturday and he talked my husband and I through the steps to open our pool at 9:00 pm at night! It doesnâ t get any better than this! We are so lucky to have found Nick! Our granddaughter had a wonderful path with family and friends! Thank you Nick!

I couldn't be more pleased with the service. From start to finish, the experience was seamless and professional. I would recommend this company to anyone looking for great service for their swimming pool.

Nick was very responsive to our pool needs. He repaired our sand filter and removed sand that shot into our pool as a result of its malfunction. He brought a portable system (hammerhead) that extracted the sand without having to use my pool pump. Otherwise, the sand would have needed to be run through my pump - not a good idea. Nick is very friendly & saved us a lot of money compared to other pool companies that we contacted. Nick is a hard worker and we were fortunate to have been connected.