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"They came to evaluate… took my money and said they would get back to me.. Now they won’t answer calls or tell me why they are not taking my calls…"

Guy P on August 2021

$75 for service call, $15 every quarter hour. 3 employees.

"They came to evaluate… took my money and said they would get back to me.. Now they won’t answer calls or tell me why they are not taking my calls…"

Guy P on August 2021


Heavenly Heat Saunas

3.50(
4
)

Heavenly Heat Saunas

3.50(
4
)
Customers say: Super punctual
38 years of experience

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

Chris K on July 2020

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

Chris K on July 2020


Avatar for Al Marino Inc

Al Marino Inc

4.39(
44
)

Al Marino Inc

4.39(
44
)
Customers say: Super punctual
73 years of experience

Owner operated. Financing available. See website for additional services offered. Since 1952 Al Marino Inc has been serving the Charleston, Huntington, Teays Valley, and Beckley WV communities with quality plumbing, heating, cooling, electrical, home improvement, and roofing services. Our drug-tested, background checked, fully trained technicians will provide FAST, Friendly service in hours. At Al Marino Inc we believe in fixing the problem and not treating the symptoms. We have the experience and know-how to get the job done quickly and professionally. We also offer 24/7 emergency service so you’ll be covered no matter when your emergency happens. As always, all of our services are 100% guaranteed. If you aren’t satisfied we will do it over for FREE. Call us today at 1-888-275-0300.

"We used this company to fix our water issues. Now we’ve got exposed piping and holes in ALL of our bedrooms. Would not recommend, however, our water is fixed so that’s something."

Jayla T on August 2023

Owner operated. Financing available. See website for additional services offered. Since 1952 Al Marino Inc has been serving the Charleston, Huntington, Teays Valley, and Beckley WV communities with quality plumbing, heating, cooling, electrical, home improvement, and roofing services. Our drug-tested, background checked, fully trained technicians will provide FAST, Friendly service in hours. At Al Marino Inc we believe in fixing the problem and not treating the symptoms. We have the experience and know-how to get the job done quickly and professionally. We also offer 24/7 emergency service so you’ll be covered no matter when your emergency happens. As always, all of our services are 100% guaranteed. If you aren’t satisfied we will do it over for FREE. Call us today at 1-888-275-0300.

"We used this company to fix our water issues. Now we’ve got exposed piping and holes in ALL of our bedrooms. Would not recommend, however, our water is fixed so that’s something."

Jayla T on August 2023


Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Pool and Spa Servicing questions, answered by experts

Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.

The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).

You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.

Many people find saltwater tubs worth the upfront expense. They cost less to maintain than traditional hot tubs, so you can save in the long term. Maintenance is also easier, typically involving balancing the pH and cleaning the tub rather than adding chemicals. They’re also gentler on sensitive skin, and you won’t walk away with a strong chlorine odor.

If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.

Where you drain a hot tub largely depends on local regulations, but you must not drain chemically treated water where it can damage the environment. Direct the water toward a sanitary sewer drain that will take it to a treatment facility. If your lawn has a dedicated drainage area that’s free from plants and foundations, you can likely drain it there. Avoid storm drains, as the hot tub water will enter waterways and could hurt aquatic life. Likewise, do not pour it out directly on any public land or where it can get into your neighbors’ property. 

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