Waterboy's Spas
About us
$75 for service call, $15 every quarter hour. 3 employees.
Business highlights
31 years of experience
Services we offer
Spa and Hot Tub repair, and new hot tub covers., winterizations
Accepted Payment Methods
- CreditCard
Reviews
4.210 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 10% | ||
| 0% | ||
| 10% | ||
| 10% |
Showing 1-10 of 10 reviews
Guy P.
Aug 2021
They came to evaluate… took my money and said they would get back to me.. Now they won’t answer calls or tell me why they are not taking my calls…
Kenneth B.
Dec 2016
Perfectly.
Michelle B.
Jan 2016
unknown
Leslie C.
Aug 2015
In the beginning of working with Mr. Bullis, we were happy with his professionalism. He provided excellent service for a good price. We then had a couple leaks that required our hot tub to be lifted/moved to be fixed. It is on a raised deck so it must
be raised in place. Mr. Bullis had to arrange for people to help him set the tub on blocks. This added many complications. I feel we were very patient with him but more than 9 months later it is still up on blocks and we have turned to another company to finish the repairs. The other company has not yet finished, but what Mr. Bullis could not or would not do in 9 months they seem likely to finish in one month. The other company has also had to redo a repair that Mr. Bullis did which turned out to be inadequate.
This is a small company and went from sometimes not returning calls to never returning them. They also generally do not call to explain why they could not come out to do the work as scheduled or to schedule a new date. I would have been much more understanding for one of the long delays if a message had been put on their answering machine that Tim was in the hospital. Instead we just didn?t get a call back.
We gave Mr. Bullis months to return and finish work, but he did not. We were hesitant to call someone else because we wanted to believe Mr.Bullis would keep his word. In all we are disappointed in the change in the company from our initial contacts with
them to the current situation. We will not use them again.
be raised in place. Mr. Bullis had to arrange for people to help him set the tub on blocks. This added many complications. I feel we were very patient with him but more than 9 months later it is still up on blocks and we have turned to another company to finish the repairs. The other company has not yet finished, but what Mr. Bullis could not or would not do in 9 months they seem likely to finish in one month. The other company has also had to redo a repair that Mr. Bullis did which turned out to be inadequate.
This is a small company and went from sometimes not returning calls to never returning them. They also generally do not call to explain why they could not come out to do the work as scheduled or to schedule a new date. I would have been much more understanding for one of the long delays if a message had been put on their answering machine that Tim was in the hospital. Instead we just didn?t get a call back.
We gave Mr. Bullis months to return and finish work, but he did not. We were hesitant to call someone else because we wanted to believe Mr.Bullis would keep his word. In all we are disappointed in the change in the company from our initial contacts with
them to the current situation. We will not use them again.
John A.
Jun 2015
unknown
Kim H.
Mar 2015
unknown
Bill O.
Dec 2014
everything was fine
Kavia K.
Dec 2014
Most online troubleshooting websites indicated that the motor had been discontinued. Tim informed us that they had recently resumed production and was able to acquire one for us. He ordered the motor and installed it in a very timely manner.
It is clear that Tim is passionate about spas. His work was quick and professional. He discussed with us how to best care for the old tub, cover, jets, etc. and showed us how to tell if parts were starting to wear down. I will definitely call him first for any future work required on my spa.
It is clear that Tim is passionate about spas. His work was quick and professional. He discussed with us how to best care for the old tub, cover, jets, etc. and showed us how to tell if parts were starting to wear down. I will definitely call him first for any future work required on my spa.
Debbie F.
Dec 2014
unknown
Kim H.
Nov 2013
Very hard to get a hold of, but I was satisfied when I did
Have used again and am happy.
Have used again and am happy.
Response from Waterboy's Spas
"Sorry if we were hard to get a hold of but we are just a small mom and pop (who are feeling their age) service company It is just me (office) and Tim (service) so sometimes when we are busy, more calls have to go to voicemail. We do appreciate and value all of our customers and try our hardest to provide great service. Thanks for your input."
Licensing
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FAQ
Waterboy's Spas is currently rated 4.2 overall out of 5.
Waterboy's Spas accepts the following forms of payment: CreditCard
No, Waterboy's Spas does not offer free project estimates.
No, Waterboy's Spas does not offer eco-friendly accreditations.
No, Waterboy's Spas does not offer a senior discount.
No, Waterboy's Spas does not offer emergency services.
No, Waterboy's Spas does not offer warranties.