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"Wonderful, very professional, excellent quality work, very quick and clean. Great price and really nice people."

"I had a gas furnace, A/C and thermostat installed. I went through a long process deciding who to hire. After checking credentials, reviews, testimonials and interviewing four contractors, I chose Brandon Heating and Air Conditioning. Adam came out and explained everything from load calculations to the install process. The technicians were professional, courteous and polite. They wore shoe covers, put down tarp and worked diligently until the job was complete. They did a thorough clean-up. I highly recommend Brandon Heating and Air."

"Steve was great! He was able to fit us into his schedule quickly and work around our tricky availability. He's incredibly friendly and professional. If you want good work done at a very reasonable price, Go with Steve @ Quick Connect. He made quick work of our lath and plaster walls and added the 4 outlets we needed. I'd hire him again in a heartbeat!"

"Really well. On time, helped with installing the double oven, which is very heavy, and was fun to talk with. I would hire him again. Very experienced, knew his craft and did a great job!"

"NO, I would not do business with them. They try to upsell you on unnecessary products instead of fixing the actual problem."

"The guys were great in solving a complex wiring issue in the kitchen involving three outlets / switches."

"The electrical work went well. It was the mess left in my yard that I have a problem with. Also did not caulk around the conduit allowing space for rodents to get in. I have reached out to them several times and have not received a response. They came out as scheduled but it had been raining and they brought out a oversized machine to dig the trench and left my yard a horrible mess. Being new to the neighborhood and not receiving any help from A & J electric I did my best to repair the damage myself and requested compensation to recoup some of the money it cost me and I have been ignored and left hanging with a huge mess. I would not recommend this company unless you can afford to clean up after them."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"Best customer service and always a great job! So pleased!!"