Get matched with top ge appliance repair pros in Shadyside, OH

"Super helpful"

"Tom is amazing, I called his business phone and after describing the problem I was having with the refrigerator he said, “I know what the problem is”. He came by the next day to check the refrigerator, he sat down wit my husband and I and explained what the problem was and already had the parts numbers to share with us. I ordered them that night and within the week they were delivered to our home. He came by today and installed them and the refrigerator is running fine. His experience and reliability are unparalleled. He really does a fine job. He is personable and displays a high level of experience, reliability, and integrity. I will recommend him to all my friends and neighbors should they need his assistance. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"ChoiceHome Warranty IT IS THE WORSE...CUSTOMER SERVICE IS EXTREMELY POOR....YOU NEVER ACTUALLY GET A STRAIGHT ANSWER WHEN REPORTING ANY ISSUES...THEY ALWAYS HAVE TO CALL TOU BACK WHEN YOU CALL...THAT'S SO THE CALL CAN'T BE RECORDED. AND THE REASON FOR NOT RECORDING THEIR CALLS IS BECAUSE THEY ARE LIARS!!!! IT TOOK THEM 3 WEEKS TO REPLACE MY HOT WATER HEATER....BECAUSE THEY (MANAGERS) LIED AND TOLD ME THE APPLIANCE WAS ON THE TECHNICIANS TRUCK WHEN IN FACT I CONTACTED THE VENDOR AND I WAS TOLD THEY NEVER EVEN RECEIVED A PURCHASE ORDER THE THE HOT WATER HEATER....IT WAS A COMPLETE NIGHTMARE...ALSO I SPENT DAYS WEEKS AND HOURS ON THE PHONE TO RESOLVE THIS..BECAUSE AS SOON AS THE REPRESENTATIVES HEARD MY FRUSTRATION THE CALL WOULD CONVIENTLY BE DISCONNECTED...I COULD GO ON BUT I THINK 🤔 THAT SHOULD BE ENOUGH. STSY AWAY FROM CHOICE HOME WARRANTY!!!"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."