Anderson HVAC + Plumbing + Electrical
Anderson HVAC + Plumbing + Electrical
Since 1982, Anderson has proudly served homeowners with trusted heating, cooling, plumbing, electrical, and indoor air quality services. As a licensed and insured contractor, we’re committed to delivering professional, reliable, and high-quality solutions that keep your home running smoothly year-round. Our experienced technicians specialize in HVAC system repairs and replacements, seasonal maintenance, plumbing services, and full-service electrical work—including panel upgrades, lighting, and safety inspections. Whether you’re preparing for the season ahead or facing an urgent repair, Anderson is ready with fast, honest service and upfront pricing you can trust. Anderson has earned top-rated reviews, community recognition, and an A+ BBB rating for our dedication to customer care and service excellence. Whether it’s a HVAC tune-up, plumbing upgrade, or a whole-home electrical solution, you can count on Anderson to deliver with professionalism, integrity, and heart. Experience the Anderson difference—where comfort meets quality.
"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."
Valerie M on May 2023
Since 1982, Anderson has proudly served homeowners with trusted heating, cooling, plumbing, electrical, and indoor air quality services. As a licensed and insured contractor, we’re committed to delivering professional, reliable, and high-quality solutions that keep your home running smoothly year-round. Our experienced technicians specialize in HVAC system repairs and replacements, seasonal maintenance, plumbing services, and full-service electrical work—including panel upgrades, lighting, and safety inspections. Whether you’re preparing for the season ahead or facing an urgent repair, Anderson is ready with fast, honest service and upfront pricing you can trust. Anderson has earned top-rated reviews, community recognition, and an A+ BBB rating for our dedication to customer care and service excellence. Whether it’s a HVAC tune-up, plumbing upgrade, or a whole-home electrical solution, you can count on Anderson to deliver with professionalism, integrity, and heart. Experience the Anderson difference—where comfort meets quality.
"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."
Valerie M on May 2023
