Get matched with top french drain pros in Olmsted Falls, OH

"I was very satisfied with the service, especially for a Sunday afternoon. Ryan, the technician was very knowledgeable and polite. I also pleased with the customer service rep for scheduling and keeping me updated on the status. I will most definitely use Mr Rooter for future service needs."

"Please don't use this company!! They came to my house to blow out my sprinkler system and that went ok but Jim said that my system had weak valves or solenoid's and then apparently to prove his point he snapped one off in the valve box. He then took me over to an outside electrical junction box and said that chipmunks had gotten in and were chewing the wires, when I started to bend down to see what he was talking about he pushed himself in and said, "here let me help you", and got out his folding knife and began to jam it into the box all the way to the bottom as though he was digging in the soil in the bottom of the can. The he started telling me that I had a lot of problems with my system but that he could fix everything in the spring for around $500.00. This was all a shock to me and left me befuddled since my system was working fine over the summer. I paid him and he left but then I remembered that last year when I had him out he said something about my valves not being the good kind and began to crank on them and I had to tell him please don't break them even if they aren't the strongest. Then I went back to the wiring box and looked more closely and found that all the wires had been cleanly cut all at the same point and the cut was fresh with shiny wire exposed! Definitely not chipmunks!! I called Jim and confronted him about breaking my valve and cutting the wires and asked him why he had jammed his knife into the box the way he did and he said, "Oh the wires were impacted with soil". When pressed further he went back to the chipmunk story. He was clearly damaging my system in order to create future cash flow for himself. These guys are total scammers!!! I told him I want a refund, but he didn't agree to this and I haven't seen one yet. Avoid this company at all cost!! I'm telling all my neighbors to dump this guy. I only hope that this post can save others what I had to experience. Huge breech of trust!! I only gave this company one star because it wouldn't let me post my comments with zero stars. They deserve negative five stars."

"As I requested they provided the cost for drain snaking upfront. A simple procedure that most others would not quote. (They wanted to do a separate "diagnostic" visit and additional fee. The work was fine. The technician very competent and concientious about keeping things clean. The only rub, they wanted $179 to put the toilet back in (way out of line). I think they could have told me. Nevertheless, I drove to home depot for a wax ring and had it done in 10 minutes. Overall, a 4 oout of 5. If they charged a more reasonable rate for reseating the toilet i would have had them do it, and would have rated a 5."

"They exceeded expectations by finishing ahead of schedule, politely, professionally, and with no mess. I will have no hesitation calling Slawinski again for additional work."

"Gorjanc did a great job with the installation of the furnace and air conditioner. Only issue, to date, is that the furnace had a part malfunction-when the power went out. Gorjanc came out to fix it, but for the price of this unit, the cost should've been the responsibility of the vendor."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"Everyone at USA Water Proofing was very friendly and professional. I was very pleased with the process. Jim and his crew worked as a team , finished 1 day early, and was very considerate. They protected everything with plastic, and cleaned up behind themselves. I’am very pleased with their work. I would highly recommend USA Water Proofing. Dan Drake "

"Andy and Adam were very professional; they were on time and extremely efficient. In our opinion, the end result turned out better than we envisioned. We absolutely recommend JR Bath!"

"They are very professional, keep you posted weekly on your mowing progress and do a fantastic job!"