Get matched with top concrete wall service pros in Mount Sterling, OH

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"They were wonderful . Great work good to talk with. they also went above & beyond. They did a fantastic job. I would recommend them to everyone."

"Good job even with the complications they ran into"

"Signed a contract back on April 2, 2025. They were supposed to be out on Wednesday, May 21. They called me two hours before they were supposed to be here to cancel because of the chance of rain. We had zero rain here from 7:45 AM all the way to 3:30 PM. I wasted a vacation day as well. Contacted my salesman. He tells me he will get back to me. Here we are two days later and still no idea when the appointment is supposed to happen. Communication is poor at best. Amazing that a company that's been in business this long plays games like this."

"They came out to start the project (9/19/25) just as it was getting dark outside which was my first clue something isn't right with this company. Less than a month after having new asphalt installed, weeds are poking through and causing bulges. They have several areas where the asphalt is uneven and "bowled" areas where rain collects in the middle. Several locations where it wasn't filled in and several cracks within the first day. I contacted the company several times to come back to fix the issues. They responded saying they'll be back out on certain day, but always had excuses only when prompted on why they never showed up. Now no responses after a month. Several of the neighbors had this company installed asphalt on their driveways. All have complaints on how unsatisfied with the job they did. I measured and only get about 1" thickness when the contract clearly states 2.5" poured and will be 2" after rolling the final surface. Photos were taken next day and the weed photos are about a month after install when I noticed (10/23/25). Going to be interesting to see it after it's first winter when ice heave breaks it up even worse."

"From start to finish, my experience with Rogers Basement Waterproofing was the the kind of experience we all hope for when hiring a professional. I contacted Rogers initially to get an idea of how to start addressing external moisture issues around my home’s foundation. My plan was to start by having new downspout/sump drainage lines installed, but my goal was to find a trusted company I could have confidence in for addressing future foundation/basement issues that are inevitable in aging homes. Shortly after my initial call, Nick contacted me. At our appointment he arrived promptly and took the time to listen to all my concerns. He was so knowledgeable, patient, and easy to communicate with. He answered my millions of questions, and I never felt rushed or pressured. In fact, I felt so impressed with that consult that I signed a contract on the spot—something I never do—for installation of drainage lines. The day before the scheduled work, Nicole—the Office Manager—contacted me to confirm and answer any questions I might have. I did have a request concerning one of the lines, and she relayed that request as soon as our call ended. Within minutes, I was contacted by Nick that my request was noted. Nicole was so incredibly nice that it further confirmed that I’d chosen the right company. On the scheduled day, the 4 man crew arrived on the dot. Shortly afterward, Nick stopped by to see how the work was going and to see if I had any questions/concerns. The crew, Zach, Craig, Hunter, and Josh were the hardest workers ever and couldn’t have been more friendly and pleasant. All four, and Nick, went out of their way to put my mind at ease about the process. The crew are more than skilled workers, they are craftsmen. They did meticulous work and went above and beyond. While routing a line to avoid tearing up a garden bed, a huge rock had to be hacked out of the ground. It’s now a cool garden feature since one of the crew kindly offered to wash it off and haul it over to one of the garden beds! The terrific crew were so efficient that the work was completed in under four hours. You literally cannot see where the trench was dug. Last night, we had a gulley washer rainfall. My neighbors probably thought I had lost my mind standing in the street in the rain in the dark with a flashlight—but it was so great watching the rainwater pouring out of the new drainage pipe ? The entire experience with the folks at Rogers felt like I was working with family. Just amazing. I’m so happy to have found a trusted company to turn to if future foundation/ basement issues arise. Highly, highly recommend Rogers Basement Waterproofing!"

"They did a phenomenal job. They had to remove a footstool that was attach to the tile on the wall. We have a glass shower door, they were able to get the job without having the glass door remove. Which it would very expensive to do Also, replace tiles and grout. Replace our ceiling, the shower was leaking into our ceiling. Which they replace as well."

"Cabinets were high quality, workers were friendly but under stress due to what they called a work model. They ran into a couple of things that slowed down the work and took unnecessary short cuts. Dry wall was not all replaced where needed, dry wall mudding was a little sloppy and sanding was sloppy due to pressures of time. For the price that was paid the over all product was less the desired. A leak in a plumbing connection caused water damage to a downstairs bathroom ceiling and the repair was sloppy and the ceiling was left unpainted and spotted. The staff was under undue pressure to finish on Friday as the end of the week came so a new job could be started elsewhere the following Monday. While the workers were friendly and attentive the completed job has numerous flaws that are visible. The electrical work was excellent as was the installation of cabinets and counter tops. Until this company upgrades the over quality of work and allows extra time to properly complete a quality job when unforseen issues arise I would not recommend and felt we were overpriced due to the overall quality of work performed."

"Excellent company. Everyone was a pleasure to work with. Quality of work is very high. Staff always took the time to make sure everything was done correctly. Very responsive to calls and emails; always kept us informed as to scheduling. We are very satisfied and have no complaints. Would recommend without reservation. Note that the A rating we gave for price does not mean that they are inexpensive, but rather that the price is consistent with the quality of the work."