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    Verified water and smoke damage repairs reviews

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Avatar for Victors Home Solutions - Cleveland

Victors Home Solutions - Cleveland

4.85(
300
)
Approved Pro

Victors Home Solutions - Cleveland

4.85(
300
)
Approved Pro
Customers say: Super punctual
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
24 years of experience

Victors Home Solutions is the premier home improvement company across the Midwest, serving Michigan, Ohio, Illinois, Indiana, Kentucky, Pennsylvania, and New Jersey, providing the highest quality roof installation and repairs, along with gutter and attic insulation services. Beginning with our Free 21 Point Inspection, the Victors crew will take the time to talk with you and find the right roof solution for your home. We take pains to keep your grounds clean and damage free. The only way you can tell we were on your property is your new roof and a yard sign.

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

Rob J on April 2023

Victors Home Solutions is the premier home improvement company across the Midwest, serving Michigan, Ohio, Illinois, Indiana, Kentucky, Pennsylvania, and New Jersey, providing the highest quality roof installation and repairs, along with gutter and attic insulation services. Beginning with our Free 21 Point Inspection, the Victors crew will take the time to talk with you and find the right roof solution for your home. We take pains to keep your grounds clean and damage free. The only way you can tell we were on your property is your new roof and a yard sign.

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

Rob J on April 2023


Neatnics The Home Repair Co

4.66(
129
)
Approved Pro

Neatnics The Home Repair Co

4.66(
129
)
Approved Pro
Customers say: Super punctual
38 years of experience
Emergency services offered

If you are in need of home improvement or repair in Chagrin Falls, whether these changes include just one item or an entire list, call Neatnics the Chagrin Falls home repair and handyman company. Cost is determined by the job. All Chagrin Falls home repair, home improvement work is guaranteed by Neatnics and as the name implies, we take extra care to maintain the cleanliness of your home while serving your home improvement needs, and always leave the work areas as clean or cleaner then when we arrived. Neatnics trucks show up at your home fully equipped with clean, modern professional tools and equipment, along with service technicians that are clean cut, courteous, professionals who know how to use them. Our technicians take great pride in their work and know the value of a satisfied customer.

"The project went extremely well. Adam and crew show up and work. They are very neat, and keep the workplace clean. Adam explains everything that they will be doing and goes over the expense of everything, in advance. I highly recommend this company."

Susan P on November 2024

If you are in need of home improvement or repair in Chagrin Falls, whether these changes include just one item or an entire list, call Neatnics the Chagrin Falls home repair and handyman company. Cost is determined by the job. All Chagrin Falls home repair, home improvement work is guaranteed by Neatnics and as the name implies, we take extra care to maintain the cleanliness of your home while serving your home improvement needs, and always leave the work areas as clean or cleaner then when we arrived. Neatnics trucks show up at your home fully equipped with clean, modern professional tools and equipment, along with service technicians that are clean cut, courteous, professionals who know how to use them. Our technicians take great pride in their work and know the value of a satisfied customer.

"The project went extremely well. Adam and crew show up and work. They are very neat, and keep the workplace clean. Adam explains everything that they will be doing and goes over the expense of everything, in advance. I highly recommend this company."

Susan P on November 2024


Avatar for 1-800 WATER DAMAGE of CLEVELAND WEST

1-800 WATER DAMAGE of CLEVELAND WEST

5.00(
10
)
Approved Pro

1-800 WATER DAMAGE of CLEVELAND WEST

5.00(
10
)
Approved Pro
Customers say: Quick response
2 years of experience
Emergency services offered

At 1-800 WATER DAMAGE of Cleveland West, our mission is simple – provide top-quality work and unbeatable customer service. Our services go beyond water damage restoration to include mold remediation, sewage cleanup, professional carpet cleaning, fire/smoke restoration, and much more. We proudly provide property damage restoration services in Lorain, Cuyahoga, and Medina Counties, and surrounding areas.

"Had to have my home checked for mold and reached out this company. They were super professional, clean and tidy. I would recommend them for anyone needing this service."

Anna Marie R on May 2024

At 1-800 WATER DAMAGE of Cleveland West, our mission is simple – provide top-quality work and unbeatable customer service. Our services go beyond water damage restoration to include mold remediation, sewage cleanup, professional carpet cleaning, fire/smoke restoration, and much more. We proudly provide property damage restoration services in Lorain, Cuyahoga, and Medina Counties, and surrounding areas.

"Had to have my home checked for mold and reached out this company. They were super professional, clean and tidy. I would recommend them for anyone needing this service."

Anna Marie R on May 2024


Avatar for PuroClean Professional Services

PuroClean Professional Services

5.00(
7
)
Approved Pro

PuroClean Professional Services

5.00(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
18 years of experience

We service Northeast Ohio 24 hours a day and 7 days a week. Our average on-site time is 60 minutes, and we work directly with your local insurance provider. Give us a call now to schedule a visit. Mike Moorhead and Ron Woods, both lifelong Northeast Ohio residents, have nearly forty combined years of experience in disaster recovery, construction and operational management, with enough expertise to solve any and all mitigation problems they encounter.PuroClean Professional Services provides state-of-the art services, responding rapidly to your call for water, fire and mold related crisis. Our team maintains the highest levels of certification in the nation, including Master Water Restorers, Master Fire and Smoke Restorers, Master Carpet Technicians and a slew of other credentials. We will put our property restoration expertise to work after floods, fires, mold and trauma so

"null"

Matthew M on February 2020

We service Northeast Ohio 24 hours a day and 7 days a week. Our average on-site time is 60 minutes, and we work directly with your local insurance provider. Give us a call now to schedule a visit. Mike Moorhead and Ron Woods, both lifelong Northeast Ohio residents, have nearly forty combined years of experience in disaster recovery, construction and operational management, with enough expertise to solve any and all mitigation problems they encounter.PuroClean Professional Services provides state-of-the art services, responding rapidly to your call for water, fire and mold related crisis. Our team maintains the highest levels of certification in the nation, including Master Water Restorers, Master Fire and Smoke Restorers, Master Carpet Technicians and a slew of other credentials. We will put our property restoration expertise to work after floods, fires, mold and trauma so

"null"

Matthew M on February 2020


Avatar for Voda Cleaning & Restoration of Cleveland - Mentor

Voda Cleaning & Restoration of Cleveland - Mentor

4.80(
5
)
Approved Pro

Voda Cleaning & Restoration of Cleveland - Mentor

4.80(
5
)
Approved Pro
Customers say: Quick response
2 years of experience
Free onsite estimate

Your Cleaning & Restoration Sidekick. At Voda, our mission is to make life easier for those responsible for creating inviting, healthy spaces where people live, work, and do business. We specialize in a wide range of cleaning & restoration services to keep your home or business clean, fresh and free from damage including: carpet cleaning, floor cleaning, tile & grout cleaning, upholstery cleaning, odor removal, water damage restoration, storm damage restoration, mold mitigation and more!

"Job well done! "

Mary W on September 2025

Your Cleaning & Restoration Sidekick. At Voda, our mission is to make life easier for those responsible for creating inviting, healthy spaces where people live, work, and do business. We specialize in a wide range of cleaning & restoration services to keep your home or business clean, fresh and free from damage including: carpet cleaning, floor cleaning, tile & grout cleaning, upholstery cleaning, odor removal, water damage restoration, storm damage restoration, mold mitigation and more!

"Job well done! "

Mary W on September 2025


Avatar for Quick Water Removal

Quick Water Removal

New on AngiNew on Angi
Approved Pro

Quick Water Removal

New on AngiNew on Angi
Approved Pro
31 years of experience
Free onsite estimate

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!


"They were great, always on time, friendly, did a nice job, and they cleaned everything up."

JOAN H on January 2021

3-5 Employees. No subs. Cost is determined by the job. Additional DBA - Bill's Carpet Steam Cleaning.

"They were great, always on time, friendly, did a nice job, and they cleaned everything up."

JOAN H on January 2021


Avatar for The Plumbing Source

The Plumbing Source

4.81(
1,646
)

The Plumbing Source

4.81(
1,646
)
Customers say: Super punctual
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

"The Plumbing Source did a wonderful job unclogging my very backed up sink at an extremely reasonable price. They went over and above explaining what was going on and how to keep it clean and were very kind and professional. Thank you!"

Tina W on October 2025

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

"The Plumbing Source did a wonderful job unclogging my very backed up sink at an extremely reasonable price. They went over and above explaining what was going on and how to keep it clean and were very kind and professional. Thank you!"

Tina W on October 2025


Avatar for Cohen's Painting & Papering LLC

Cohen's Painting & Papering LLC

4.96(
391
)

Cohen's Painting & Papering LLC

4.96(
391
)
Customers say: Super punctual
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

***2022 Super Service Award Winner**** Paying close attention to detail, quality, and job cleanliness have been the key ingredients to customer satisfaction since the business started in 1984. We continually test new products to ensure we are using the highest quality paints and stains at all times. Our goal is to deliver the highest quality results on every project. A top-quality, long-lasting job means you get the most for your money! Contact us for a free quote today!

"The staining of our deck is awesome! Tim’s crew were kind, professional, dependable. All were really nice men! The price was fair and we highly recommend them. They will be our go to for all of our painting needs. Thanks so much!"

Esther P on July 2024

***2022 Super Service Award Winner**** Paying close attention to detail, quality, and job cleanliness have been the key ingredients to customer satisfaction since the business started in 1984. We continually test new products to ensure we are using the highest quality paints and stains at all times. Our goal is to deliver the highest quality results on every project. A top-quality, long-lasting job means you get the most for your money! Contact us for a free quote today!

"The staining of our deck is awesome! Tim’s crew were kind, professional, dependable. All were really nice men! The price was fair and we highly recommend them. They will be our go to for all of our painting needs. Thanks so much!"

Esther P on July 2024


Avatar for Ray's Cleaning Service LLC-HEAVY DUTY CLEANING EXPERTS

Ray's Cleaning Service LLC-HEAVY DUTY CLEANING EXPERTS

4.89(
256
)

Ray's Cleaning Service LLC-HEAVY DUTY CLEANING EXPERTS

4.89(
256
)
Customers say: Super punctual
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

While we don’t perform regular maid service, Ray’s Cleaning Service is your heavy duty cleaning specialist! Ray has over 30 years’ experience deep cleaning homes, garages, basements and commercial buildings. His attention to detail means you will get the best quality clean. Ray focuses on the end result you desire for the specific space that needs attention. He walks through the area and goes over your requests, while making the professional suggestions you may not have considered. Whether you are moving out, moving in, need to get organized or would like to have the professionals do your heavy duty cleaning, Ray will exceed your expectations! Please see the full list of services below.

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

Kaley S on December 2023

While we don’t perform regular maid service, Ray’s Cleaning Service is your heavy duty cleaning specialist! Ray has over 30 years’ experience deep cleaning homes, garages, basements and commercial buildings. His attention to detail means you will get the best quality clean. Ray focuses on the end result you desire for the specific space that needs attention. He walks through the area and goes over your requests, while making the professional suggestions you may not have considered. Whether you are moving out, moving in, need to get organized or would like to have the professionals do your heavy duty cleaning, Ray will exceed your expectations! Please see the full list of services below.

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

Kaley S on December 2023

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Water and Smoke Damage Repair questions, answered by experts

Challenges include ensuring structural safety, completing soot removal, meeting restoration codes, and effectively managing insurance claims.

In many cases, professionals can completely remove certain types of smoke damage from walls and ceilings, but it’s only possible if the damage is minor. For more extensive damage from major fires, you’ll likely need to replace the damaged materials entirely. Some items, like upholstered furniture, are much trickier to clean and might need to be replaced even if the smoke damage is minimal.

Restoration timelines vary significantly, often taking weeks to several months, depending on the extent of the damage and the materials required.

DIY is not recommended due to the complexity and potential structural issues. Hire professionals for thorough and safe repairs.

In most cases, yes, a fire-damaged house can be repaired. The only exception would be if a house fire leads to major structural damage. In that case, it might be faster and more affordable to knock down the house and start from scratch. In most cases, though, repairs are possible with help from a professional.

The Mentor, OH homeowners’ guide to water and smoke damage repairs

From average costs to expert advice, get all the answers you need to get your job done.

What do you need done? We’ll find top pros.
  • 🌱 "Mow a small front yard"
  • 🛠 "Fix a leaking pipe under the sink"
  • 🏠 "Repair shingles on an asphalt roof"