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"David was very friendly and did a great job. I am also impressed with the amount of services they provide, including carpet cleaning and air duct cleaning."

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We had a potential disaster on our hands.  Our hot water heater in the basement cracked and leaked a lot of water.  Some got on the part of the basement that has carpet.  We thought we were going to have to rip it out and replace it.  We called Arslanian Brothers and they came within a few hours with everything they needed to take care of the problem.  They pulled up the carpet to see exactly which part was wet and which was dry.  They then used their steam cleaner which vacuumed out a lot of the water.  They did the carpet first, then rolled the carpet back and did the same to the foam pad underneath.  Then brought in two big blowers and set them up so they blow under the pad and the carpet which dries the carpet out over a few days.  (We of course turned off the water to the hot water heater, drained the leaky tank and stopped more water from going on the carpet.)

We worked with Al.  He was great.  He knew exactly what to do to dry the carpet fast enough to prevent mold. He and his assistant worked efficiently and professionally.  He also said their company could recommend someone to re attach the edges of the carpet to the floor once everything is completely dry. 

We were amazed at how professional, knowledgeable and efficient they were with dealing with this problem!  We have used them for years to clean our carpets and occasionally furniture and have always had excellent service but the way they came over the same afternoon we called them and took care of this problem was fantastic!

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"They came out promptly and cleaned everything up nicely. Well done."

"Discussed vent cleaning fro entir house. Very detailed, knowledgeable"

"Joe did a fantastic job in cleaning the ducts! My home is a little over 50 years old. Joe indicated that the ducts have never been cleaned. He mentioned that this job gave him a sense of accomplishment and I'm very pleased that they won't be anymore dust (or at least not what I've had in the past)!"

"Productive was recommended to me by a professional HVAC contractor. He said that he had been recommending them for 20 years. He was right to do so, the team from Productive was excellent. I have a 100 year old house in Lakewood, OH. The ducting had been replaced with a new furnace in 2000, and I felt that it was time for a cleaning. There are a lot of runs to all of the rooms in the house. Even so, the Productive team arrived on time, were very clean and professional, and got the job done in just over 2 hours. I was very impressed. It was a rainy day, but the techs made sure to cover their shoes every time they came back into the house. When the job was completed, you wouldn't have even known they had been there. The furniture was all placed back where it was, the basement was perfectly clean, and the house smelled better than it did before the cleaning. Thanks Productive! Highly recommended!"

"Hired to clean my dryer vent. I will say the tech who showed up was very nice and he even took his shoes off when he came in. He cleaned my vent from the outside in (which I thought was strange) because I was told he would do this**the technician will disconnect the vent from the dryer machine itself , and then from the inside-out he will clean the vent from lint and everything inside with specially designed equipment only for the dryer vent. If possible he will clean the outside of the vent as well ( If it is not too high in the air exit )** So he actually didn't disconnect the dryer from the inside first, he actually had it turned on while he cleaned it from the outside. 1. I could hear it running and 2. I could hear the alert it makes when it turns off). I could see everything blowing out and all over the place outside, also I heard a loud noise but then nothing so I figured it was just part of cleaning, about 10 minutes later the tech calls me downstairs, the dryer is now disconnected and he told me he found all these broken plastics pieces just inside the vent where the dryer connects. He has no Idea at all what happened or what the pieces are. I go upstairs and google and it looks like the blower wheel broke apart. The tech now reconnects the dryer and turns it on and it makes a loud noise, He says "maybe it's unbalanced" I mean really??! I mean maybe the piece would have broke anyway (dryer 8 years old) but at the very least admit it happened. He had the dryer on previously while he was cleaning and it sounded fine. So anyway I pay him because he did clean the vent, I want to pay CC , he suggests venmo, I say cc is fine , he says he'll have to charge me a percentage for fees, I told him I didn't care, so he goes to put thru card then all of a sudden says he just got a text and the system is down so I have to pay another way...Ok..LOL. So he leaves and I looks outside and there was Lint everywhere! I told him he didn't need to go crazy picking up every piece but he didn't pick up anything, All over my bushes, grass, blew up to my deck. The more I thought about it I decided to email the company with pictures, told I would hear back Tuesday. They wanted to send the tech back so I could explain what he didn't do?? then they gave me this explanation**** *** Technician said that he cleaned your dryer vent from both sides. From the inside - out and from the outside - in. When he touched the hose from the inside out , he found plastic pieces inside of the vent, which he reported right away to you . He believes that those pieces were from a dryer blower ( plastic blowers are rare and this probably means that it needs to be changed ) . Those pieces were already there , generally he doesn't touch the machine itself at all which means he couldn't cause those pieces to be there. As for the mess, he says that he picked up like 95% of it , but because it is kinda picky small stuff and the dryer vent was clogged a lot, so the smaller portion of it was probably blown by the wind around the bushes . He says also that you have seen him how he looked after that and he told you that because of that clogness the blower was putting too much force and probably got overheated and that caused those broken plastic pieces. That is what he said , if you want to have a word directly with him please let us know, or suggest what we should do. Thank you.**** I mean the plastic pieces were already there?? he cleaned up 95 percent?? and I'm the one who told the tech what I thought the pieces were!?? Honestly a manager/owner should take responsibility for his employees and not go back and forth with a customer. Also they state they are BBB accredited and they are not. I advise people to look elsewhere."

"Don's technique in cleaning carpet is astounding, he should patent that technique & franchise it out to these carpet steam cleaning companies. His way is the way to accurately clean sanitize & deodorize carpet properly in using a non toxic cleaning formula along with a machine that gently scrubs the carpet without exerting a lot of water, & less drying time. I had one traffic pathway that seem to be a problem with one steam cleaning company for years; they couldn't seem to get the pathway out to my satisfaction, therefore I was calling them 2 times a year & it wouldn't budge. Don's Carpet Restoration got it out & the carpet looks whole, fresh & clean. Wow, Wow, Wow!!! Excellent Job Don!!! Many Many thanks for your knowledge & brilliant technique in cleaning carpet!!! Seriously you should patent that, & sell it to those carpet steam cleaning companies as an alternative to their steam cleaning methods."

"I am so very pleased with the excellent window cleaning Pure Window Cleaning did. They cleaned both inside and out of all windows and interior and exterior doors. The two young men were very courteous and professional. They were prompt and kept at their work the entire time....even when I occasionally went to just chit chat with them. I thank them and also the prior customer that recommended them to me! Definitely will hire them again!! Oh, and they also told me they clean gutters too!"

"Pressure Washing Unlimited did a great job cleaning my home exterior and driveway. Pressure Washing Unlimited made my white gutters that were discolored with black "tiger striping" look like new. I highly recommend their service!"