Fresh Coat Painters of Mentor

They were very professional and did an awesome job painting my house! I will definitely recommend them to my friends and family and will use them again in the future.

It went very well. He did an excellent job.

Everything went beautiful. He clean up after himself.

The work was done well. They were professional, courteous, and polite.

Very happy with the job! Love the color they suggested. Great work!

Fresh coat painters were contracted to paint our whole first floor with two coats of paint, our ceilings and trim. The company sub-contracted a couple of jokers out of the Hartville area. They came and painted the trim in our family room using the wrong paint. After my wife asked them if they were sure they were using the wrong paint; they assured us that they were. So, the continued painting the trim the wrong color. We checked again with them and then with the store only to find that they had spent the whole first day painting the trim the wrong color. So, the two painters blamed Sherwin Williams and then were unhappy that they had to repaint. The rest of the job went about the same. The bannisters were horribly painted. When we pointed this out to the owner; he continued to cite some code and then proceeded to ask "what, do you want perfection"? Yeah, I think for $5,000 we should be pretty happy with the paint job. After we got them out of our house; I proceeded to put a second coat of paint over top of everything they had done and fixed many of the issues they left us with. Would definitely not recommend...

The owner came out and did a beautiful job! We are very happy with his work and I gave him another job allready! He is very good and professional! I would highly recommend fresh coat. Thank you

After several days of painting, the entire inside of our home, including all walls, ceilings, and cabinets, Fresh Coat of Mentor completed their last day at the property on 4/18/22. I emailed them on 4/27/22 about some touchup and finish work that I felt needed their attention. After getting no response for days, I emailed them again on 5/2/22, indicating my displeasure and informing them of my intended actions, including my belief that while keeping the matter solely between our two parties, I would be doing some research regarding our issues and inform them of the results. On 5/3/22, I had a phone conversations with Margaret D. whereupon she conveyed a total willingness to talk and resolve all issues. Emails on 5/4/22 all pointed to some kind of joint agreement, including an in-person meeting and some work in the home to address my concerns. Also on 5/4/22 I sent an email which outlined many of my concerns and questions. In an email on 5/5/22, Margaret suggested a Saturday date as reasonable and that she would let me know what Sat. would work. On 5/6/22 she emailed to inform me that whe was not sure which Sat. they could schedule, but would contact me. I responded to suggest the following week. As of this date, I have received no further contact. I emailed them through the BBB site and also twice from my own email account. In addition, I sent text messages with pictures of needed attention and, again, no response was received. I paid an amount for this work that seems to be at the top end of a couple of 'estimate sites' for the work that was done. I have poor workmanship, with pictures, in many areas and would like to resolve the matter as soon as possible. After $18,000.00 of work, I am tired of the continued issue and of living with blue tape hanging of many of my walls. UPDATE: Since the above info. was written Fresh Coat Mentor has answered my BBB complaint with their version of the situation, which is wildly inaccurate. They have refused third-party inspections, arbitration, or mediation.

It is the best

Fresh Coat Painters got the job done. The cost was competitive. The company provided excellent communication and dependability. The new paint colors look great!

Painters were courteous and punctual. We love the end result. Scheduling was a bit difficult due to weather. Overall a good experience and would hire again.

They were very good. They did a very prompt job, I am very pleased. They only thing is, they missed a couple of spots

We were very pleased with their work. They did a great job. Arrived on time and were very professional. We would use them again

It went wonderful. It was done in a timely manner. Best paint job I have ever had done in 30 years. Great people to work with.

Excellent work. Very professional and exceeded my expectations. A little more money than other companies, but well worth the money spent. Will be recommending them to friends and family.

Very professionally done expert information from the company and also excellent information from the service tech that came out, I was very impressed and very happy that I chose fresh coat for the job and I will be using them again for two more jobs in the near future I love this company they are very good I would recommend them to anyone and everyone.

Very good job, well done