Get matched with top water heater pros in Harborview, OH

"I was very satisfied with the service, especially for a Sunday afternoon. Ryan, the technician was very knowledgeable and polite. I also pleased with the customer service rep for scheduling and keeping me updated on the status. I will most definitely use Mr Rooter for future service needs."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It went fine."

"Everything went well except for fixing the hot water faucet in a stand alone claw foot bathtub. The tech, Chris, had trouble getting the valve removed due to corrosion. As a result the valve needed to be replaced. Chris went to a couple of supply places to get a replacement with no luck. He then put the old valve back in, which was now unusable. He told my wife that we shouldn't use the tub because of the bad valve, left the bill and then left. I now had paid $365 and had a tub I couldn't use. I called the owner to see what that plan was. He was very defensive right off the bat telling me that he knew what had happened and that was the risks you take and that things like that happen and it wasn't there fault, all before i could even ask him anything. He said I would need a new faucet. There was no plan for them to follow up with me on what to do. It is unacceptable to me that they pretty much told me that I was on my own from this point on. After going to a plumbing supply house and showing them pictures of the faucet, he said the gold colored faucet I had was a $2000 faucet and the cheapest option would be at least $650. He also told me it looked like a Kohler faucet and that I should contact Kohler to see if they could help, which I did. They were able to send me the replacement valve which cost $77. I was able to install the new valve myself. If I had listened to the owner of Drain Master, I would have been spending at least $650 and then the faucet would not have matched the tub. I think Drain Master should have worked with me to solve the problem and suggest calling Kohler and not just walk away from the problem."

"We have been working with Ace for years and have always been happy with their work. This project was another example of excellent work performed by a talented and accommodating plumber. Jason went out of his way to make sure my wife and I were on the same page when installing water lines for our new utility sink. Though outside the scope of our quote, he went out of his way to properly install the sink's drain. Unlike their competitors, Ace does not charge a fee for estimates (cough...$139 Pipe Doctor fee...cough). We have always felt Ace provides high quality work at reasonable prices. To this point, be sure to do your research - Pipe Doctor quoted over twice as much for this project. When you call Ace, and we hope you do, ask for Jason; he is genuine and straight forward. His work lives up to what we've come to expect from Ace and we will absolutely call him again."

"Eric and crew were awesome. It was a big job but they completed it in one day. We thought the price was extremely fair, at the end of the job we realized we may have paid too little. Extremely competent and professional."

"AC replacement"

"Old furnace needed replacing, they were quick to respond, very professional and reasonably priced."

"Excellent work. Matt is amazing! He diagnosed the problem accurately, explained process crystal clear, charge is pretty fair, and the fixing work was completed fast. Love his work. This is the best heating and plumbing company at BG!"

"Don't let them fool you with family run small town business. They are just like many other contractors and will fleece you if they think they can. Plus workmanship was very poor as install had a potential to do major damage to home as it was not done properly."