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"Very well and the tenant was happy with the work. His communication was very professional and I would definitely work with him again"

"DIY delivery is what you get from Agean. We paid $75 to have our shower base, walls, vanity top and cabinet delivered. We expected to have the items delivered, unloaded and placed where we wanted them. Instead, Agean informed us by phone that “we require another person to be present to help unload the truck.” We were shocked that we were not told this when ordering our pieces. Agean was quick to offer to keep our pieces until we could arrange to pick them up. Or we could pay an extra $25 for an additional person to help unload. Without any other option we agreed to pay the extra money. When the pieces were delivered “only to the garage” they were placed vertically against a wall. If left this way the pieces would warp so we ended up moving the pieces ourselves to a horizontal position on the floor. At the least Agean should refund our entire delivery fee. We didn’t get what we paid for. Secondarily they should inform future customers about their delivery procedure. Customers should know what they are not getting when they pay for delivery from Agean. Customers get a driver and a truck but are expected to help with their own delivery. A vanity top provided by Agean on another job was extremely prone to scratches. Agean said that a coat of car wax would fix the problem but it did not. Replacing any pieces once they are installed is expensive and time consuming. Reconsider using this product."

"Excellent parts. Fast delivery."

"I hired this company in August of 2023 to do a substantial amount of exterior work to my home. The company came out on their first day with no materials and didn't even have a ladder. I supplied them with lumber that I had for an interior project to get started on the exterior work. From August until December the company drug their feet and it was like pulling teeth just to even get them out to the home to do work. They would come out for a day or two and then be MIA for several weeks not returning calls or texts. We literally had to go to the business and catch them there to even talk to them. They finally installed 8 windows and a French door and replaced some rotted osb along with putting some tyvek on the home. March 14th 2024 the home was hit by a tornado and suffered severe structural damage to where the remainder of the work could not be performed. I met with the shop owner Tom Hughes on March 18th 2024 in his show room on state route 41 and he agreed to cash me out for the remaining balance after labor and materials. Tom told me his bank would be issuing me a check for $6,217 and that it would be sent via mail. I have screenshot documentation from Tom's personal phone number with the refund amount. He also agreed to send me an itemized break down of all work and materials that were taken out of the original $13,000 that I had given him. It has been almost a month and Tom will not respond to my texts messages or my calls. I have went to his establishment in covington on state route 41 numerous times and the doors are always locked and he has recently covered all of his windows with black tarps. Do not ever give any business or establishment associated with Thomas Hughes any money. I have made a report with the BBB and reports with local authorities. If you have an ongoing contract with this man you may as well just hang it up because he will not finish your work or give you your money back for work not performed."