Get matched with top concrete patio pros in Grafton, OH

"I had an unbelievable experience with Loyal Construction Management LLC. From start to finish, they were on point with communication and made sure I was in the loop the entire time. Every question or concern I had was answered quickly and thoroughly, which made the whole process feel smooth and stress-free. Their attention to detail really stood out—you can tell they take pride in their work. Highly recommend if you’re looking for a team that’s professional, reliable, and super easy to work with"

"We hired concrete solutions to replace our driveway. A gentleman named John, visited our home and he seemed very knowledgeable and professional and assured us that he has been in business for many years and that we could trust and that he would do a good job. We initially were only going to do only a portion of the driveway but he convinced us to do the entire driveway. He also said he would do a couple of panels and sidewalks to the side of the driveway near the garage. Although, there was nothing wrong with those panels. Upon completion of the project, the driveway looked very attractive and we were satisfied with the driveway. We experienced a problem when it rains, especially when it rains hard. When there was a hard rain, the washer in the driveway blown like a river into our garage. We have lived in our home since 1982 and we've never had this problem. When we contacted John, he immediately become defensive and started yelling and was very mean and acted like a bully. He insisted that we have a problem before he replaced the driveway. He also called our daughter a liar when she told him we never had the problem before. He told us that we now needed a new garage floor and he would give us a deal on the garage floor. And instead of charging $4500 for the garage doors, that we would only charge $4000. Bottomline is this, we did not have a problem with water from the driveway coming into our garage and now we have a sever problem. We have to place multiple blankets in our garage to stock up the water when it rains. We are in our 60s and we have never written a bad review for anything in our lives and never sued anyone. We are very disappointed in Concrete Pro's LLC / Solutions and believe that they have made a serious error that has caused us a tremendous amount of stress. We regret that we felt it necessary to write this review but want others to be aware that John of Concrete Pro's LLC/ Solutions maybe disingenuous. They can form their own opinion but our experience has been very upsetting. Thank you."

"Met w John Shuleva, president - to get an estimate & some ideas on how to improve landscaping in back yard area. John arrived, but didn't seem too interested. I asked him to provide an estimate w scope of work, but he never provided this. When i followed up w him, he said they were busy & needed a few more days to provide estimate. They never provided an estimate, given the lack of interest I decided not to follow up a 2nd time. Not sure what the issues were, but given my experience I would not recommend them for landscaping services. Bottom line, I was disappointed in lack of interest & no follow up. Ernie Kulik"

"It went very well, the team was very understanding to my needs and got everything done professionally and beautifuly"

"Virtuoso was an excellent partner. The entire process, concept development, budget development, timing, communication, professionalism, honesty, and then final result is beautiful."

"Great job! Good price and scheduled completion."

"The service went well and as hoped for. Their cost was reasonable compared to many other companies."

"Shawn and his workers were outstanding to work with. He was responsive with all our questions and kept us informed throughout the project. We are thrilled with the outcome of the work they did and wouldn't go anywhere else for projects in the future."

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"They did an awesome job! Had great communication, showed up on time and even sent great photos of the work done when finished. Honest, hard working and reliable. Would hire them again!"