Get matched with top boiler installation pros in Westerlo, NY

"Joe was polite and professional. He did a great job installing my central air."

"Although their price was more than l expected, they clearly laid out the benefits of using their approach. I trusted them and they delivered the installation quickly and professionally!"

We're dedicated to providing our clients with the very best in service, installation, and repair for your heating and cooling needs. We are a locally owned and operated company that values honesty and integrity. With over 100 years of industry experience, we specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results & look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Matt Crandall provided exceptional service from the 1st call to the installation of the water heater and boiler that was able to install the following day. When there was an issue with the water heater he came right out to see what the problem was and replaced a faulty part. No issues or problems since. This was not a planned installation and I would not wish for anyone to have to deal with the stress on this level but If you do he is someone to call. I waited to write this review so I could make sure he stands by his work and continued to provide the same exceptional service if any issues arise which he did. After dealing with the first contractor, I only wish he was my first call and not the second."

"Purchased the deal in the evening on Friday Feb 12, 2016. At time of purchase I advised vendor that best way to reach me is by email or Angie's messaging. Also provided two possible dates in March for the work. Winston responded the next day via Angie's message, and we set up the service date for my  next weekday off, March 2. And I sent him some pictures of the plumbing and street valve. Could not get a commitment on an arrival time, but he called me that morning and advised he had a 9am dentist appointment, and would arrive after that. Showed up with his helper about 1.5 hours later. We could not get the street valve cover off, and thought it belonged to the city, so I made arrangements for Winston to come back today, March 15.
I called the city water dept, and they sent someone over, he said it was not their valve, it was mine and he couldn't touch it, I guess each city is different?.
Anyway, I got the cover off with the help of a saw, a big hammer and a pipe wrench in time for Winston to come back today. We communicated via Angie's messaging in the meantime. Still could not get commitment to arrival time, although I asked for 8am.
Called Winston at 8:15 this morning and he said he would be her by 9:15, arrived at  9:00. We could not get the street valve closed, it was stuck. Not surprised, as it has not been accessed in at least 30 years!. We decided he would put the new valve just downstream of my existing shutoff, and from now on, will not use the old one to prevent further leaks thru the valve stem packing. I also asked him to rebuild the hose bib in the garage adjacent to the main valve, and install heat tape on the pipe before wrapping it (I already had the heat tape, just never got around to installing it. When attempting to replace the washer in the hose bib, the retaining screw broke, so he installed a new hose bib into the old valve body for me. Although I was willing, Winston did not charge extra for the extra trip and the extras I asked him to do.
Overall, I am more than satisfied with this experience. My only complaint is not getting an advance commitment on arrival times. But once I did get a time, he was punctual, even early. Would give an A- on responsiveness if I could. But overall, an A experience!
Will definitely use A REAL PLUMBER again. In fact, we already discussed installing a freeze-proof valve for my backyard hose bib.

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"We started out last year with a plumbing and heating problem in a poorly constructed bathroom where there wasn't enough heat to keep the pipes from freezing and breaking. We thought we wanted radiant heat for the corrective construction, but after Adam came and looked at the house and the repair job, he really didn't think it was the correct solution. He actually helped us find a contractor who was willing to work with us on the more extensive repairs we needed for the house repair, and Adam helped find a workable and cost-effective heating solution for the house. Adam was very patient and helped us determine the best heating solution for our century-old home. We discussed all the options and then determined to replace the old furnace. Then we also had to add some heat runs to a remodeled area of the house, and he did that work too! His price on the furnace install came in much lower than other quotes we had received the previous two years, and we were able to add central air to the house as well. After the construction was underway on the remodel, he came and helped us balance the air flow in the house so that all the rooms on both floors could be more comfortable and evenly heated. We are very satisfied with the work completed. He is quick to return a message or phone call. He shows up when he says he is going to and does excellent work. Adam is easy to talk to, and we never had any doubt that he was committed to giving us quality products and services. We definitely recommend him to others."

"Came to provide routine oil-fired boiler service. Asked why there was always water being expelled from the overflow valve. Tested and found a bad expansion tank. Replace both tank and valve (on the truck). Problem solved!
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"Computer had been acting up for a while but I kept putting off getting it fixed.  After reading all the great reviews, I decided to give N.A.T.S. a call.  So glad I did.   Jim was able to resolve all my problems remotely - no drop off or pick up necessary - so convenient!  I feel like I have a brand new computer, it runs so well and FAST too.  I couldn't be happier and wouldn't hesitate to use his services again.  My only regret is that I didn't call him sooner.
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Sunshine heating and cooling proudly serving Albany NY.with 15 years of experience in the industry, we are dedicated to providing top-notch HVAC solutions.

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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