Get matched with top boiler installation pros in Durham, NY

"This outfit is the best! Called through Home Advisor and was transferred to Joe's to tell them what the problem was. They were here within a couple of hours and "Ace" arrived and shook my hand and got to work. Amazing! Didn't try a hard sell and let me know what had to be done and got it done. I tried to change the filter after he left and screwed it up so I called again, and Joe himself came out. The decision was to replace the filter and the estimate was so reasonable installed it was simply a no brainer. I hired them again!! Class Act All the Way!"

For over 85 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company. With a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Several days after calling we received a visit from Steve, who manages client accounts/coordinates jobs, and John, president. Both men were professional and pleasant, and John went into detail in response to our questions, which gave us some confidence in the firm's competence. We were offered financing. We received estimates via email in a short time. Once we decided to proceed with JSP, Steve visited again with Travis, who determined materials needs and made an estimate of how long the install would take (2 days). Again, professional and pleasant demeanor, and questions answered with detail. Steve was able to subcontract fuel tank removal for a reasonable cost when we determined this was also required by our municipality. Steve filed the permit with our town early enough to start on schedule. Work was scheduled for the end of October. The work was conducted over three days, rather than two, but much of the reason for that lay with our propane supplier rather than than JSP. Overall I was pleased with the install. The crew was small, but well equipped and experienced. There was a company runner to bring items when needed rather than an installer having to leave. They also showed up with two trucks full of a huge selection of tools and materials. Damon and (another) John vastly exceeded my expectations as far as how pleasant I imagined it might be to have strangers working in the home all day. They did not mind explaining what they were doing, they worked steadily but without hurrying, and they treated one another with respect. They did not cause any damage to our home and they cleaned up after themselves. The third day was trying, with Damon having to return late in the evening after doing another job some distance away to hook up and fire the boiler after the propane was finally activated. This did not affect his attitude and we really appreciate his work getting everything absolutely right, including returning a week or so later to make a small adjustment to the system. Payment was requested once the fuel tank was removed a few days later and we had a chance to evaluate how everything was working. We will receive boiler maintenance for two more years, and we are confident the company stand behind their work. The company has automated text and email notifications to keep clients abreast of when staff are en route to your home (including a photo for those very concerned about safety). This was helpful."

"Purchased the deal in the evening on Friday Feb 12, 2016. At time of purchase I advised vendor that best way to reach me is by email or Angie's messaging. Also provided two possible dates in March for the work. Winston responded the next day via Angie's message, and we set up the service date for my  next weekday off, March 2. And I sent him some pictures of the plumbing and street valve. Could not get a commitment on an arrival time, but he called me that morning and advised he had a 9am dentist appointment, and would arrive after that. Showed up with his helper about 1.5 hours later. We could not get the street valve cover off, and thought it belonged to the city, so I made arrangements for Winston to come back today, March 15.
I called the city water dept, and they sent someone over, he said it was not their valve, it was mine and he couldn't touch it, I guess each city is different?.
Anyway, I got the cover off with the help of a saw, a big hammer and a pipe wrench in time for Winston to come back today. We communicated via Angie's messaging in the meantime. Still could not get commitment to arrival time, although I asked for 8am.
Called Winston at 8:15 this morning and he said he would be her by 9:15, arrived at  9:00. We could not get the street valve closed, it was stuck. Not surprised, as it has not been accessed in at least 30 years!. We decided he would put the new valve just downstream of my existing shutoff, and from now on, will not use the old one to prevent further leaks thru the valve stem packing. I also asked him to rebuild the hose bib in the garage adjacent to the main valve, and install heat tape on the pipe before wrapping it (I already had the heat tape, just never got around to installing it. When attempting to replace the washer in the hose bib, the retaining screw broke, so he installed a new hose bib into the old valve body for me. Although I was willing, Winston did not charge extra for the extra trip and the extras I asked him to do.
Overall, I am more than satisfied with this experience. My only complaint is not getting an advance commitment on arrival times. But once I did get a time, he was punctual, even early. Would give an A- on responsiveness if I could. But overall, an A experience!
Will definitely use A REAL PLUMBER again. In fact, we already discussed installing a freeze-proof valve for my backyard hose bib.

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"It was a tough getting the spoon out. The service man stayed with it, and finally got it out. Great service, very responsive, pleasant to work with. I was on a time table and they accommodated me. Would highly recommend them to anyone for plumbing needs.
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"Great job. Quick, thorough and effective. All done remotely...
Would recommend and use again.
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Sunshine heating and cooling proudly serving Albany NY.with 15 years of experience in the industry, we are dedicated to providing top-notch HVAC solutions.

From installation and repairs for your heating and air conditioning systems to comprehensive plumbing services, you can rely on our expertise and experience from 30 years in this field.

"Outstanding. very knowledgable, pointed out things regarding vents and furnace I was not aware of that will help for the future
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"The serviceman did a great job in installing the new burner. Did it with ease."