Adams Heating & Cooling Inc

I am very impressed by Jake Raucci and his team at Adams Heating & Cooling. The knowledge Jake and our Salesman, Terry Hobbs, have is unparalleled. The installation headed up by Bryan and his team was top-notch. I strongly recommend doing business with this company.

When our furnace past away I called Adams Heating. Mike the Tech came to our home to access the situation. He game us the options and we decided on purchasing a new energy efficent unit.Mike was easy to work with. The salesman Eric ? showed us the models to choose from and gave us price quotes. After a few days the crew came to our house today and are installing the new unit. Not having a furnace in mid January is an eye opener. Thank you Adams Heating for your professional service.

Excellent! As my mother-in-law is 96 years old, Adams very graciously served us on a Saturday morning, when Monday would have been their next appointment! Very professional, excellent teamwork, respectful demeanour and language, clean, neat, and good instructions/information before they departed. We couldn't.t have asked for more. THANK YOU!

Professionally handled. Guys were on time. Old water heater was drained and removed. New water heater replaced quickly. House was left clean and in order when installation was completed.

Guys were great. Showed up on time, very professional and personable. They performed the work as promised and for the price agreed upon. No surprises. They cleaned up and left the house as they found it.

I have relied on Adams for heating repairs and service about 6 times within the last 30 years. They have always responded quickly and punctually. So when my water heater died, I called them. Two days later, on a Saturday, they installed my new water heater in about 2 hours. Both techs were professional and courteous. Thank you.

They are very good and I would recommend them.

They were excellent professional clean and very polite.

Great. Had NP240A in stock and installed 2 days after order. Maintained safe distancing. Respectfully answered all questions. Cleaned up well after installation. Highly recommend Adams.

Installers arrived on time, were friendly and knowledgeable. Eli and crew were very methodical and efficient in removing old equipment and installation of new furnace and air conditioner units. I would highly recommend this company to anyone needing their services. Thank you Adams Heating and Cooling Co. Mike and Teresa Swanson

Everything went fine. ...installers verified the job to be done before start up...very friendly and professional. After install, everything was explained and answered any questions. The office staff is extremely friendly and accommodating. Excellent service all the way around. Would definitely hire again

Rick & Jake in the office and Steve & Scott handling the install work was completed just in time ahead of a heat wave of 90’s+. Originally scheduled about 10 days later the Adams TEAM was able to bring additional install teams on board during the Pandemic and used a Saturday morning to complete my install. A wonderful job!

Rich Perillo is the service advisor that promptly came to my home to address my issues with my aging furnace. He is a top notch professional who assessed and gave me options to replace the furnace. His e-mail follow-up left nothing to chance and every question was addressed. Jake followed up with schedule options that allowed me to choose, within days, when the install would take place. The technicians arrived exactly at 7:30 and did an amazing job. They wore bootees and put down tarps. They treated my home as their own. The installation was flawless and when they left at 4, as promised, there was not a scrap of the old furnace, dirt or debris. And … the furnace works great! I would certainly recommend Adams to anyone.

Very professional mechanics..... Quick and neat.. Thanks

My baseboard hot water system was not working in my downstairs zone, so I called and scheduled an appointing for a Tuesday afternoon and took the day off from work. I tried to call them around 4:45 PM because I hadn't heard from anyone yet, but they were closed for the day. The next day I received a call from them because apparently even though we had discussed Tuesday they had scheduled it for Wednesday. We then rescheduled the appointment for the next Monday. Monday comes around and the plumber arrives. He takes a look at the system and decides that there is an airlock in the system. After about two hours of trying to get rid of it, he notices that some of the elbows in the piping have sharkbite fittings on them and tells me that this is why he can't get the air out of the system. These fittings have been in there since the system was installed 5 years ago and show no indication that they are faulty. There is no unusual wear on them and there is no condensation of any sort on them indicating that they are leaking. He tells me that he is going to have someone from the shop call to schedule an appointment to come and replace all of these fittings and that he can't get the heat working in that zone until that is done. He writes up the bill, charges me $484 for the visit, and then leaves. It is now four days later and I have still not had anyone call me to schedule the replacement and I still do not have heat in over half of the house. I could not in good faith recommend this company to anyone.

Adams Heating replaced our hot water heater and installed 2 ductless air conditioner and we were totally satisfied with their work. We decided to have our 25 year old furnace replaced and selecting Adams seemed logical. Ron and Bernie arrived 7:15and immediately put on plastic booties and spread drop cloths through entire work area. Their work and professionalism was outstanding. They answered all our questions and did a thorough operational check of system after installation. Their cleanup of the work area was totally complete. My compliments to Adams and all their employees, truly a top notch company with a strong emphasis on customer satisfaction. I would highly recommend Adams Heating.

I called and spoke to Adams and attempted to schedule an appointment to get an estimate for a furnace and central air conditioner installed. They told me that they would have to have a salesperson call me back as they were "very busy". Great for them, not so great for me as no one ever called back. Luckily there were several other companies recommended by Angie's List that were not too busy to respond.

Beyond frustrated with these guys. Fire department had to evacuate our house due to a gas leak that National Grid determined was due to poor quality work. Adams states that since its been 3-4 years since install they don't believe National Grid, but National Grid states that it takes time for a cross thread or low quality gas pipework to showup. Once again this company has put my family and lives at risk. You can see my other review (and I haven't reviewed anything else, so don't think that am just a complainer - its just that this companies customer service and safety record is terrible), my other review relates to them not doing my electrical work to code on the same install that resulted in being electrically shocked in the shower.....and they first had their own electricians determine the work wasn't done to code and i have pictures showing the bad connections, but then they denied it. Electrical not done to code, National Grid gas line expert saying that the install was poor quality, these guys almost killed me twice. I have asked them to hire a third party company to fix it and after being connected with one of the co-owners they refused because they don't give a **** about safety and that their own crews don't follow code or quality procedures. I got 3 quotes for this install, theirs was the highest, but I bought into the "quality and customer service" sales pitch. If you have done business with these guys your safety is at risk, feel free to call them and ask, they will give you the run around but won't actually do anything. I'm stuck once again hiring somebody to fix their crappy work.

Excellent. We have been using Adams heating for over 20 years and have been very pleased.

Our 20yo water heater gave up the ghost. Using AL to request quotes, I found Adams heating and cooling to be less expensive and could fit me in right away. Within 45 minutes, Ron was in my driveway. Ron was patient, courteous and very professional. During the installation, he didn't seem annoyed by the fact that I was constantly looking over his shoulder and even took time to explain the process as he went along. At the end of the install, he went over my new water heater including preventative maintenance. I did opt to have the expansion tank installed (code requirement & extends the life of the water heater); the out-the-door price (American water heater) including labor & the expansion tank is included in the approx cost of service. I'd definitely consider Adams H & C for future heating/cooling needs.

1.0 star rating 7/25/2018 Improper workmanship almost resulted in death. If you own a furnace installed by them I strongly urge a third party inspector be hired to check for safety issues. Electrical work shorted due to not following normal electrical practice, which was verified by the company after they finally did a site visit (not believing me); at which point they found more than one workmanship error. This caused the copper plumbing in my house to be electrified; I found out during a shower, and luckily I fell out of the shower instead of straight down. If one of my kids were getting into a bath they would be dead. I have switched who is providing regular maintenance service as I can not trust their work. I got three quotes, Adams was the highest, but I bought into the "better customer service" salespitch. Even after explaining the situation they still waited to respond, I had to call back numerous times to get somebody to come and even check it out. Bad workmanship, slow to respond to a deadly situation, I would not recommend this group to anyone. My story my sound unique, but if they installed a furnace in your house and followed the same procedures you are likely at risk - get a third party inspector ASAP! Look for wiring connections in the shutoff safety switch, and if the copper pipe is grounded to the furnace chassis - mine took over a year to become an issue, so even if yours was installed awhile ago you still may be at risk.

Adams was one of five installers who we asked for A/C solution designs and quotes. Their quote was lowest and their design was the best; they offered a distribution box for the A/C lines in the attic so that the lines wouldn't show snaking around the exterior of the house. Another installer hadn't heard of this option and wasn't willing to pursue it. Another installer we turned down agreed with our choice to use Adams due to his perspective of the company and their work. Everyone who came to our house came on time. They listened to our input, answered our questions and worked in all conditions (even in our hot attic) to get the job done. The installers (Eli and Chris) were knowledgeable, polite, and professional. They went above and beyond by taking our exterior paint and painting the tips of the drain lines and were able to creatively snake an electrical line across our garage above the sheet rock (how did they do it?!) to hide it. A few changes needed to be made along the way and they always would ask for our buy-in before proceeding. Once the job was completed, they went through and reviewed the entire setup to make sure we understood its operation. We literally couldn't have asked for a better job. They exceeded our expectations and we'll recommend them to others.

Professional work, nice and clean. They kept everything was neat.

They are great! professional timely, and informative.

They really care about what they do and to make sure its done correctly.