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Recent Basement Waterproofing Reviews in Tonawanda

• Real Dry Waterproofing - Scituate

  5.0

  Curt was very responsive. We talked by phone and texted and he scheduled a visit based on my convenience. He assessed my basement thoroughly, and listened carefully when I explained my goals, budget, and concerns. He is very knowledgeable and had great advice on how to save money but also reach my goals. A few days, later, his quote arrived by email as promised. His quote was competitive and he was generous with his time when I had follow up questions. Ultimately I chose another vendor but would highly recommend Curt for basement waterproofing because of his service and expertiseshow more

  Kate H.
• All Aspects Waterproofing

  5.0

  AAW was a life saver. My basement flooded during the August rainstorm with inches of water covering the floor on two occasions. AAW provided the most timely and professional estimate of work to repair the breach and seal both the area affected or the entire basement. Being short of money I went against AAW's recommendation and opted for the local fix. Sure enough, big rains 6 weeks later led to flooding in a different area of the basement. AAW was utterly great on price by agreeing to do the second job as if it were part of the original job. The tenant at the house was seriously inconvenienced and AAW worked around his schedule, including advancing the dates of the work. They were very clear that the needs of the customer were paramount and they lived that belief every day. AAW also took care and made many welcome suggestions on areas that were not their direct responsibility, such as minimizing follow up tile/drywall repair costs. I am living overseas and throughout this flooding nightmare I was in regular touch with my property manager, tenant, and AAW. It was amply clear to me that AAW demonstrated an exceptional level of professionalism and expertise. That would have been more than enough but AAW also bends over backwards to accommodate the needs of the customer and you always feel you are dealing with empathetic people rather than an impersonal companyshow more

  Stephen S.
• Locktight Waterproofing Corp

  5.0

  Noticed a crack a few years ago, this year noticed it was bigger. Got 2 estimates. Not only was Locktight a better price, but the estimate was prompt, the guys worked fast and efficiently, nearly no disturbance to the area. Dug down (by hand!!) identified the broken elbow fitting in pipe, replaced it, waterproofed and sealed crack. Super professional. Would highly recommendshow more

  Laurie R.
• Locktight Waterproofing Corp

  5.0

  Quality all the way around. Very thorough education during the quote process. Fair price. Experienced, respectul crew. One-year guarantee that is extendable up to 10 years and able to pass on to future owners. Highly recommend.

  Douglas S.
• Locktight Waterproofing Corp

  5.0

  The crew that came out was professional polite and explained to me everything they were doing.They even finished the job 1 hour earlier than quoted.They cleaned up after themselves when they were done.I'm very satisfied with there work and will surely recommend Locktight Waterproofing to anyone out thereshow more

  Martin L.
• Locktight Waterproofing Corp

  5.0

  The crew showed up on time. I was not at all confident that they could finish in the estimated time, especially since they were excavating both inside and outside perimeter. They began work promptly and excavated the basement. When I saw the pile of debris at the end of the first day, I was certain the job would take longer than the estimate. The very next day all of the debris was gone! The next day I came home and the outside had a huge ditch. I knew they were able to finish on time. Thursday it rained all day. The entire outside had not been finished, I walked into basement with my fingers-crossed. Not a bit of water was evident. I used to call the basement " A River Runs Through It". No more. When I arrived home from work on Friday all the work was complete, all the debris gone all of the soil outside put back in place. Walter and his crew did an AMAZING job. The basement had been deodorized and the floor cleaned. I couldn't have imagined this. I couldn't have asked for more. I am planning to get an estimate for drainage in my yard which is more a rice paddy than a lawn. I recommend Locktight without reservation. Kevin M. Coadshow more

  Kevin C.
• Locktight Waterproofing Corp

  5.0

  The wall cracks were repaired from both the outside and inside. This took one day. The drain tile work was amazing in that it also took only one day. For the drain tile, a five man crew did all the work in one day. For both jobs, the crews were professional, prompt, polite, hard-working and as clean as such jobs are possible. One thing I liked is that they worked directly for Locktight under the direction of a very knowledgeable crew chief. Each member of the crew had a specialty that he concentrated on but also worked well in the group when needed. The area was cleaned up well and my stuff was returned to the original locations. The work done by Locktight solved the water problems. If anything else in the basement has a water issue, I would definitely rely on this companyshow more

  Joanne J.
• Locktight Waterproofing Corp

  5.0

  The presentation was long-winded, but professional. He showed his insurance and information, along with BBB rating and articles about his business. He then gave me an estimate to create a bubbler system for my home to dispel my sub pump water away from the house. He did give me a very reasonable price, and mentioned HOW they were going to perform the work as well. He also suggested tying in the downspout that was very close to the location of the sub pump. The only thing I didn't like is that on the phone, the owner made it sound like he could squeeze me in fairly quickly, but when I signed the contract, he told me it would be at least a month before he could get to me. He took my down payment of half of the price of the project, and said they would give me a call. It's been two weeks, so hopefully it does occur before serious snow, because it would be pretty difficult to dig once the ground is hard. I think it will be very professionally done when completed, but I would like a solid timeline if I was going to get work done againshow more

  Kathleen M.
• Locktight Waterproofing Corp

  5.0

  It went very well from the original meeting with the owner to the finish of the job. The presentation of what work would be performed and what it would cost was very low profile....No pressure to make a decision on the spot. The workers that showed up were respectful and efficient. They did eveything they said they would and left my home as clean as it was when they arrived. I would not hesitate to recomend this companyshow more

  Gail R.
• Locktight Waterproofing Corp

  5.0

  Had severe leaks in the basement. Called Lock Tight (and others) for estimate. Was given a very comprehensive plan to not only fix leaks but to also move as much water away from the house and work that came with a transferable warranty for 30 years. So although the cost was $23,000 we knew we were not going to go through the **** we endured last fall so we put down a deposit in March. For the next few months we worried that we were spending too much. Then the work began. Three days before there was a moderate rain and the water poured in which helped us cope with the cost. Work began and the job supervisor Tom and his crew arrived and went over every detail of the coming days which began with jack hammering the basement floor. After an hour and 45 minutes they broke for lunch so I of course went downstairs to see the 'damage'. I was astounded to see that in that short amount of time they had managed to complete about 280' of the 300' necessary. The speed of the work was a recurring theme. They had laid a protective membrane over the hardwood floor that led from the basement door to the front door which I am sure is standard among every company that does this type of work. What was extraordinary was at the end of the day when they were preparing to leave. I saw a worker on his hands and knees pulling up the barrier working his was out the front door. Every couple of feet he would reach out and pick up small debris, place it on the barrier and continue folding it up trapping it. This was done everyday. At the end of day one all of the old drain tile had been removed and all concrete debris, stone and clay tile removed. They then in essence power washed the basement floor leaving it cleaner than when they found it. Other highlights: They dug the tranches to tie my downspouts into the Town storm drain but instead of just digging the trench, they removed the grass and rolled it like sod so it could be replaced eliminating any reseeding from me. All I was required to do was water that grass everyday; something that every single person on the crew reminded us of at least once before leaving that afternoon. It felt like they were as concerned with it regrowing as much as we were. At the downspouts and in several locations in the basement are cleanouts so every two years or so I can flush all of the pipes and keep this system like new for many years. They worked through heat, they worked through rain and we never heard anyone complaining which brings me to the crew itself. This was a very physically demanding job and the amount of work they accomplished in one week still amazes me. Every member of the crew was professional and pleasant. no matter who we asked a question to, we were always given an answer. Never did someone tell us we had to ask someone else which showed they were all knowledgeable in their job as well as the specifics of what we had paid.for. Lastly and while perhaps not important to some of you reading this but of immense importance to us was their interaction with our 2 year old daughter. For five days she had strange people coming into her house and making quite a bit of noise so of course she was very curious. Countless times when we would look away she would head over to the areas where, as she put it, 'the boys' were. She oversaw some of the digging as well as he removal of much of the basement debris and no matter how many questions she asked, no matter how tired they were, each and every member of the crew would engage her with a smile on their face. This includes the poor guy who she told to "keep digging." When the day came for them to pack up leave for the last time my daughter was asleep. My wife actually woke her up so that she could say goodbye to her new friends, knowing she would be disappointed if she missed them. I guess maybe the best thing I can say is that we did not buy an in-ground pool or a bathroom or kitchen remodel. We spent $23,000 on work that in fact we cannot even see. We can't show it off or even step back and admire it. Yet knowing this very important job was done with such professionalism and attention to detail as well as the manner in which the crew conducted themselves I don't think we could be happier. I have been and will continue to recommend Lock Tight to everyoneshow more

  Kelly R.