Get matched with top sump pump installation pros in Thurman, NY

"Great company to work with. Job was done professionally and it was done well. Highly recommend Adirondack Basements!"

For over 80 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company.\n\nWith a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Dave replaced our water heater which was connected to our oil fired boiler, with a new electric hot water tank. We had no problems. Very professional installation."

"5 STARS all the way! I am so pleased and so ready to say -- this firm,,,2 individuals were awesome! Personally I achieved OVER 38 years as a Supervisor& Manager in call centers. I believe that I recognize what customer service is. They not only met my expectations, they exceeded them. I contacted them and we met soon after on a day and time .... after I got home from work. They came out to view and measure what I wanted done. They listened and provided guidance and direction, all if an effort to realize a successful job. They left and by that evening sent me an estimate. I confirmed. They came over with paperwork to solidify the job.. I met these guys only a few times but I had confidence in them to buy all the materials based on my needs and wants. (I wanted to have these items done before another contractor comes to install new flooring in June,) An example of their following through to the end. My vanity counter in the bathroom --- i wanted to replace. They purchased all the materials at Home Depot. In the store as well as when the brought the counter top here, There was a HAIR LINE crack that went from the faucet hole to the basin. They called me in and asked if I saw a crack in the piece, NO i saw no crack .. He used light beam and scanned the vanity top, There was a HAIR LINE approx 8". inches long. Unbelievable. Returning to H.D. they got another. Look at it and it looked fine. When they went to take it out of the box, the packaging foam was stuck to a corner, Took a dollar coin piece out!! They knew that this H.D. had no more in stock. They found one at another H.D. They went there to retrieve it. Once back - job was completed. They were very timely .. when they said they would be here, they were. They took all the material and old pieces out. I had a dumpster at my complex. All done. When you make your phone call and they are on the list...make them your FIRST call. You will find that no others need to be contacted. NOTE: they called me the next day to inquire if I had any issues! NO, I had none."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Avi and Shawn(?) were very polite, professional, knowledgeable, and capable. I was able to trust them completely and it was deserved trust. They diagnosed, removed the old, and replaced the new water pump for my well within 2 hours, though I had only sought help a few hours before. I do wish they could have done it for less than the $3,000 it cost me, but I expect it to work well and save me money on my electric bill."

"Easy and good service I will recommend this company to anyone who is interested in getting work done."

"Very glad I did it. I need a new furnace. There's a lot wrong with it. Found out it's almost 15 years old and could die during winter. The tech will get me prices on different ones and will go from there."

"He came and replaced a part that did not fix it. Took part with him. He came back and charged me another almost $300 for a new sump pump which I should have gotten the first time he came. I feel I paid twice. Too much money."

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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