Get matched with top basement waterproofing pros in South Glens Falls, NY

"It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved."

"DON’T DO BUSINESS WITH THIS COMPANY. They install items then won’t follow up on maintenance. They are only interested in the money. They will charge you for labor hours not worked. The workers will show up late, take long lunches, and leave early. However, they will charge you for a full days work. I naively paid because I thought the work they did LOOKED great, the workers were kind, and Todd (the owner) seemed pleasant. He talked about his Christianity and that disarmed me because he seemed like an awesome family man. Don’t let that fool you. He may be a wonderful family man, but as a businessman, don’t trust him. When their work was completed, everything seemed great. We’d have a little rain here and there and the basement stayed dry. However, we then had a major rainfall. The type of rain that has become typical for weekends in the Capital District. My basement had lots of water. LOTS!!! Todd came by and personally had to re-do the work. He had to add new pathways and piping and then cement everything over. A few months later I scheduled my annual maintenance. The worker told me he had to charge extra because of the cement clogs. Well, guess how that came to be? When Todd was re-doing the work in my basement that wasn’t completed properly the first time around, he didn’t make the proper precautions for all the cement work he was doing. I didn’t make a fuss about it or even mention my dissatisfaction. Again, that’s on me. The reason being that Todd seems personable and we have wonderful relationships with anyone that does work on or in our home. These are hardworking folks providing services. Todd’s team, not so much. It’s once again time for maintenance. I’ve called numerous times and emailed. No response. It’s not just me they aren’t responding to. They are only responding to new customers. The ONLY reason I’ve been requesting maintenance from them is because they are the ones that did the work (in addition to work on the walls and floor, they installed a new sump pump that needs regular maintenance and add treatments to the hard water so the sump pump will continue to function properly) and they are the ones that pushed their products on us (we also bought an expensive dehumidifier for the basement). They do not stand by their products when they start avoiding the maintenance on them. We know other customers that have reached out and Todd and the company will immediately respond if they think you are a new customer. Trust me, try another company. Don’t give your money to this business. They are VERY shady. It’s unfortunate because Todd seemed like a businessman willing to make sure their products and services are top-tier. That is not the case. As experienced by both myself and others."

"We trust Jason completely, and would definitely work with him again. He repaired the cracks in our basement wall. Not only that, he provided us with the name of another trustworthy contractor that replaced the drywall for us. We are definitely grateful to find Paramount through the Angi app."