Get matched with top storm drain installation pros in Rye, NY

"NYC Plumbing, Heating and Drain provided great service in an emergency and on a Sunday. I was impressed and relieved especially after having contacted several plumbing companies who scheduled me two to three days later. Lazer was courteous and friendly and explained the problem and solution. Thank you!"

"I can’t be more thankful. I needed the job done as soon as possible, but I didn’t expect I would get it done within hours from the first phone call. MC drain and plumbing’s team is very professional, nice and good people, and they took care of everything. I will hire this pro again, no doubt!"

"Drain problem was done quickly and efficiently"

"They were great about returning calls and called when they realized they were to be late. It appears they unclogged 3 drains and replaced pipes underneath. My only complaint was that they left the floor in work areas a bit wet. Overall great job. happy that they were able to get the job done only 1 day after I called."

"The service was amazing. we originally had another plumbing company scheduled to do the job but they cancelled day before the scheduled date. We found ASAP Plumbing on the internet, we gave them a call and they came out the next day in the middle of the snow storm. He and his colleague completed the job in 2 days. The service was great, very respectful, good communication and they are really nice to work with."

"Aldo responded quickly. He stopped by and gave me an estimate to install a new faucet in a bathroom, and fix a minor leak with a toilet. He offered to do both jobs immediately. Nice clean job."

"The previous owner of our property used his French drain installation as a selling point, but shortly after we moved in we found water in the basement after a storm. It turned out that the "French drains" were a trench at the edges of the basement and a sump pump. The drains were not piped to the sump pump. We had Arid install real French drains with pipe to the sump pump well. Thus was in 2005 and we have not had any water in the basement since. Pat explained the job well and his team performed it quickly. They cleaned up well afterwards. The pump finally gave out last night (after almost 12 years). Arid is going to install new one on Friday."

"I have to tell you that this contractor was extremely professional. I have hire may of contractors in the past and this gentleman and his crew exceeded ALL expectations. My basement had been flooding for years and we finally decided to hire someone. Let me tell you, they came in here and in ONE DAY they completed the job. He came to my house with a CREW, not with just a helper, a CREW and they bang this job out. Price was reasonable too. Before they left, they cleaned every single area that they may have gone through left my basement and the outside where they were dumping all the debris CLEAN.... They even washed it down my driveway and left everything immaculate. I’m telling you from experience there are very few contractors that will leave the job site clean. I told him I would wait to write a review because I wanted to be sure that is life time guarantee that my basement would never flood again actually worked. WELL so far so good, we have had multiple rain storms and my basement is bone dry. Even the slightest of rain would come pouring through down into my basement. And now NOTHING!! We now can actually start using our basement again as our family room. Thank you so much Waterproofing Corp. and Crew, you guys are amazing and I’m truly glad we chose you. God bless."

"THE PRICE WAS A LITTLE TOO HIGH. IT WAS AN EMERGENCY CALL, BUT THE PRICE WAS TOO HIGH. HE REPLACED A SIX INCH WATER HEATER PIPE. THERE HAS BEEN NO PROBLEMS."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."