Get matched with top carpet cleaners in Rye, NY

No, you cannot steam-clean a silk rug. While steamers are a staple for cleaning area rugs, specifically oriental, the same doesn’t apply to silk rugs. The heat from a steamer can seriously damage its fibers. And since you probably don’t want to replace your stunning rug, it’s best to stay safe and keep steamers away from it.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

Carpets can turn brown after cleaning due to a phenomenon called "wicking." It occurs when deep-seated dirt and moisture rise to the surface as the carpet dries because of excessive water or improper rinsing. Additionally, not allowing the carpet to dry thoroughly before walking on it can lead to browning.

Your schedule for deep cleaning will depend on how often you clean regularly and how dirty your home gets. If you clean weekly and keep things tidy, you may only need to deep clean once a year. But if you don’t keep up with regular cleaning or have pets that drag in mud and shed all over the house, you might need deep cleaning two or three times a year.