Get matched with top storm drain installation pros in Rye Brook, NY

"NYC Plumbing, Heating and Drain provided great service in an emergency and on a Sunday. I was impressed and relieved especially after having contacted several plumbing companies who scheduled me two to three days later. Lazer was courteous and friendly and explained the problem and solution. Thank you!"

"I can’t be more thankful. I needed the job done as soon as possible, but I didn’t expect I would get it done within hours from the first phone call. MC drain and plumbing’s team is very professional, nice and good people, and they took care of everything. I will hire this pro again, no doubt!"

"I contacted them at 8AM and drain was cleared at 9AM. Could not ask for better service."

"Mike came on time and snaked the clogged drain. Super"

"They were great about returning calls and called when they realized they were to be late. It appears they unclogged 3 drains and replaced pipes underneath. My only complaint was that they left the floor in work areas a bit wet. Overall great job. happy that they were able to get the job done only 1 day after I called."

"Aldo responded quickly. He stopped by and gave me an estimate to install a new faucet in a bathroom, and fix a minor leak with a toilet. He offered to do both jobs immediately. Nice clean job."

"The previous owner of our property used his French drain installation as a selling point, but shortly after we moved in we found water in the basement after a storm. It turned out that the "French drains" were a trench at the edges of the basement and a sump pump. The drains were not piped to the sump pump. We had Arid install real French drains with pipe to the sump pump well. Thus was in 2005 and we have not had any water in the basement since. Pat explained the job well and his team performed it quickly. They cleaned up well afterwards. The pump finally gave out last night (after almost 12 years). Arid is going to install new one on Friday."

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"They were very professional, explained what they were doing showing video of the pipe they were examining and explaining what everything was. He clearly explained our options and how to go about continuing service."

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."