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Carpet Cleaning questions, answered by experts

To prepare your upholstery for steam cleaning, start by vacuuming it clean. Pretreat any stains with a professional stain fighter or your own solution of dish soap and water. Pre-condition the fabric with the products of your choice, and be sure to include a shampoo if the fabric allows for shampooing. Start steam cleaning your couch or other piece of furniture with the cushions, then tackle the rest of the chair. Make sure you leave plenty of time to let it dry.

There are a few cleaning products that you should never use on carpets because you may accidentally ruin them. Do not use bleach, dish soap, laundry detergent, and abrasive cleaners on carpet. For more guidance on products to avoid, consult a local carpet cleaning company for expert advice.

Yes, hydrogen peroxide can actively remove stains from carpets. Just avoid using anything more than a 3% hydrogen peroxide solution. Anything more than 6% could bleach your carpet.

Age, medical, or stress-related issues can be why your four-legged friend pooped on your carpet. Medical-related issues like parasites can also cause your pet to vomit (though if you also have that problem, learning how to remove vomit from your carpet is similar to removing poop). Consult your dog's veterinarian if you’re unsure what’s causing these accidents.

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

The Mill Neck, NY homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.