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"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Very happy with the project. Looks great. Very professional team."

"It was a large roof ice jam, fortunately Trevor was a little early. It was a tough job but it was well done. He removed the ice and repaired the soffit that the ice damaged. Well done at a fair price. Would definitely recommend him to others."

"These guys are absolutely amazing!!! The owner, Drew, is incredibly respectful and courteous. He explains every detail with you of what exactly they're going to do and gives a fair estimate, that beats out the competition by far. The crew that showed up to do the job was fantastic!! They even took the time to answer our 11 year old son's questions and spent time playing a little basketball with him once the roof was finished!! The guys were always checking in with us to assure that we had no unanswered concerns. They cleaned up our property beautifully when they were finished and asked if we were satisfied with their work. I can't say enough about how great this company truly is and what a pleasure it was to work with them! Superior truly IS superior!! THANK YOU GUYS FOR EVERYTHING! And a shout out to Rob, the roofing foreman, who was so kind and willing to help us with anything we needed."

"On time - capable - fixed problem and cleaned up. Good to work with. Came back to say it has been 3 years of regular service from Dave who has always been excellent to work with and I don't think my wife wouldn't want to move if he wouldn't be available... 8^)"

"I was very happy with the work he did. Very easy to get along with. Thought the price was very fair I would have no problem hiring him in the future. I think you did a great job."

Owner-operated business, specializing in exterior siding. Storm and wind damage repairs, roofing, skylights, chimneys, trim, gutters and more. Reliable, dependable, quality service.

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Will absolutely use them again. Excellent work. Wholeheartedly recommend this crew. I couldn’t be happier with the outcome."

"Stellar, Jay, and Rick were very professional and helpful. Jay helped us work with our insurance so we didn't have that extra stress on top of needing the home repair. Everything turned out great, and we are SO happy with our new roof! I gladly sing Stellar's praises, and would recommend them to anyone! They worked hard to get a quality roof on with some spotty Rochester weather, and the team deserves an enormous thanks!"