Graves Brothers Home Improvement

4.6

(233) Verified Reviews

Founded 1977 • With Angi since July 2006

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Insured
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Hours

Sunday
8:00 AM - 5:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM

Company Contact

755 N Winton Rd

Rochester, NY 14609

Description

Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifications, and more. Graves Brothers services Upstate and Western New York and the Finger Lakes Region from their facilities in Rochester, Buffalo, and Syracuse. ...

Verified Reviews

4.6

(233) Verified Reviews

Ratings Distribution

5

176

4

25

3

8

2

7

1

17

Rating Details

Price

4.5

Professionalism

4.7

Punctuality

4.7

Quality

4.7

Responsiveness

4.6
Read reviews by category
roofing (194)siding companies (34)window replacement (20)gutter repair (17)door installation (12)insulation (9)roof cleaning (3)solar companies (2)skylight installation (2)roof snow removal (1)home remodeling (10)woodworking (9)
Showing 1-10 of 233 reviews
5.0

04/11/2021

Graves Bros. (Rochester crew) handled our roof replacement, and we could not be more impressed with the results! The process started with a two-plus-hour meeting with Chad, assessor and estimator. He knew this was our first-ever roofing project, and was patient, thorough and professional answering a wide range of questions. We had one final contractor meeting scheduled, but that was cancelled than...

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/25/2021

SERVICE PROVIDER RESPONSE

Thanks for the great review. We are proud of our team and will let them know you enjoyed the experience. We appreciate the opportunity to work with you.
5.0

03/24/2021

So glad we hired Graves Brothers. We anticipated some structural damage to the wood around the windows on the west side of our home do to improperly installed gutters by the home builder. The damage was much worse than anticipated. Graves Brothers did a great job assessing the damage and what would be required for the repair. The additional work was very fairly priced and completed quickly. The in...

DESCRIPTION OF WORK
Replace siding, soffit, facia, and gutter.

CATEGORY contractors,gutter repair,siding

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/20/2020

SERVICE PROVIDER RESPONSE

Thank you for the five star review. We appreciate the opportunity to work with you. We hope to earn your business on future projects.
5.0

02/22/2021

Graves was responsive to need to remove snow off roof to mitigate ice damming. Service person was courteous and did a nice job.

DESCRIPTION OF WORK
Remove snow off house roof

CATEGORY contractors,roof snow removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/22/2021

SERVICE PROVIDER RESPONSE

Thank you for sharing your experience. We appreciate the opportunity to work with you.
5.0

11/20/2020

they came when they said did a great job at a fair price

DESCRIPTION OF WORK
installed new siding

CATEGORY siding,garage builders

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/06/2020

SERVICE PROVIDER RESPONSE

Thank you for the 'A' rating. We appreciate the opportunity to work with you and hope to earn your business in the future.
5.0

10/30/2020

Arrived promptly and performed high quality work. Pricing was in line with the contractor market in this area.

DESCRIPTION OF WORK
Roof flashing wind damage repair

CATEGORY garage builders

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/30/2020

SERVICE PROVIDER RESPONSE

Thank you for leaving your "A" review. We appreciate the opportunity to work with you.
5.0

10/23/2020

Both crews that worked on these projects were very professional and did great work. The new stairs are not going anywhere! I would definitely hire them again!

DESCRIPTION OF WORK
Stair remade for rental unit. Added electrical outlet for stove.

CATEGORY contractors,electrician,garage builders

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/23/2020

SERVICE PROVIDER RESPONSE

Thank you for leaving the "A" rating. We are glad that you had such a positive experience and look forward to working with you in the future.
5.0

08/15/2020

Cruz was exceptional at helping us with our roof assessment and troubleshooting. Thank you for sharing your knowledge with us and answering all our questions. Your professionalism was very much appreciated.

DESCRIPTION OF WORK
Roof Assessment

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/07/2020

SERVICE PROVIDER RESPONSE

Thank you for sharing your experience. We appreciate the recognition of our teammate and we will make sure to share it with him. We are glad we had the opportunity to work with you.
5.0

07/13/2020

During a very intense rain storm the roof developed a leak. I called Graves Brothers and left a message (it was after hours on Saturday), they returned my call promptly and were able to schedule an appointment the next day. The technician that came out, Cruz, was on time, polite and professional. He quickly identified and repaired the problem, keeping me informed as he worked. I have to say, I was...

DESCRIPTION OF WORK
Roof repair

CATEGORY roofing

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your experience. We appreciate the opportunity to work with you.
5.0

05/17/2020

Great! Man came looked at the job, told me the cost. I asked when can he do it. He said "now"! The glass was replaced in an hour, no mess, no fuss! Reasonable, personable, able! Done!

DESCRIPTION OF WORK
Changed glass panel that was broken in sliding glass window!

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/16/2020

SERVICE PROVIDER RESPONSE

Thank you for sharing your experience. We appreciate the opportunity to work with you.
1.0

04/13/2020

The job went well 2 years ago. We now have mold as a result of the work they did, according to the Home Inspector. They are refusing to take responsibility and pay for the mold remediation. They are blaming it on Quality Homes who did the blown in insulation years ago. Quality Homes, in turn is pointing the finger at Graves. I am being held up on the sale of my home because neither will take respo...

DESCRIPTION OF WORK
Complete tear off of roof

CATEGORY roofing

COST $12,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/15/2017

SERVICE PROVIDER RESPONSE

[Member Name Removed], sorry to hear about your challenge. A Graves Manager and Project Manager have been notified and you may receive a call to discuss your situation.

Services Offered

Residential and commercial roofing, siding, windows, doors, standby generators, insulation and solar

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
Yes
Emergency Service
No
Warranties
Yes