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Recent Pest Exterminator Service Reviews in Rochester

  • ALL CITY PEST CONTROL
    5.0
    I had been dealing with bedbugs for well over a year. We hired different exterminators with no luck. I moved, and thought I did a thorough job taking care of things in the process, but didn't; I brought them with me. I was very broke, and I had moved in with roommates. I was devastated. Not only had I messed up, but I had compromised my friend's belongings as well. Then, however, I happened upon All City Pest Control. I don't remember how I heard of them, but I gave them a call. Not only were the /significantly/ cheaper than other exterminator, their customer service was spectacular (the woman who I spoke with on the phone was very kind, reassuring, and was very knowledgeable), and they were willing to come a distance. I was living 30 minutes from Rochester, at the time. The exterminator who treated my house was also very nice, and very obviously knew what he was doing. The way he explained things before he did anything really made me feel more at ease, and confident that it might work out. Most importantly, they got the job done! At that point in time, I thought bedbugs were some kind of curse. I felt like I'd never be rid of them...but they did it. The nightmare was over. Honestly, this was a while ago. 5 years, in fact, but they left such a good impression on me I've recommended them to anyone I've met with insect problems, and I felt compelled to go online and write a review right now. Don't waste your time and money on anyone else
    James S.
  • AAA Pest Control & Wildlife Management
    3.0
    Not well. Had so much trouble getting Rich here when he said he’d be here. Finally told him to just leave his card so I’d know when he came. That was on 6/7/22. The card was the only evidence he had been here. The spiders increased exponentially! The bees have taken over the upper left front corner of our attic. It’s like he never treated the property at all. I had him back twice in July to treat for the bees/spiders. It was a chore getting him here again. The last time was on 7/17/22. It’s now 7/21/22 and I am waiting for Bugman to come take care of the bee issue. The bees broke through the ceiling last night. Never again with AAA Pest control. Impressive the first year we used him, downhill from there
    Cindy F.
  • Pest Express LLC
    5.0
    The service was excellent. He came out and sealed any potential areas of concern and set traps and solved our problem. He came back and checked all the traps. The service was great. Highly recommended.
    Timothy D.
  • Pest Express LLC
    5.0
    Tim answered my call on a Sunday and was able to come out to my house the next day to complete a thorough evaluation of the problem and identify the points of entry for the carpenter ants. I had the ants treated previously by another exterminator but they came after a month. Tim had a completely different approach and went above and beyond to manage my problem. I would absolutely recommend Pest Express for anyone having pest related issues
    Alex E.
  • Waltham Pest Control
    5.0
    They came and did an excellent job to resolve the pest problem, and followed up for the next treatment several months later
    David I.
  • Target Pest Control
    1.0
    Tl;Dr… this company is shady, they will lie, treat you with disrespect, and WILL NOT finish the job. I recommend you to not trust anything Tom or anyone here says to you and find someone else. ——— Target Pest Control is NOT to be trusted. I am hopeful that my experience is an anomaly, but the way this company treats their customers is not ideal. To even get ahold of anyone here, you need to call an “answering center” that only takes your info and says the “office will call you back”. The office ignored most of my calls after I became a customer. After waiting a couple days (although I made it clear the item was urgent), the exterminator comes out and does a shady job. They were late, never called when on the way (as promised), and they did not exterminate properly and thoroughly. The exterminator seemed to be a novice that was unable to answer any questions. Following this, they said the issue will be mostly resolved in a few days. A week later, the issue was not resolved… it was back to square one. After multiple non returned calls, and repeated false information, I am finally told they’ll come back (8 days later). During that trip, the exterminator failed to call day of and de-prioritized the work. He ended up being hours late, then 45 mins to the last promised time… and then NEVER showed up. This is after multiple false statements made via phone. I would not recommend this company. They’ve caused costly construction delays, stress, and treated myself and my partners with complete disrespect
    Scott C.
  • Innovative Pest Management Corporation
    5.0
    I was very impressed with the tech that came out. She was knowledgeable and spent 45 minutes looking around the foundation of my house to find where they were getting in. She took care of closing those openings and set baits out in my basement. She has been out twice to set baits and they gave me a year guarantee. After the first treatment there was very noticeable improvement. I’m very happy with them. From the owner/manager Kennedy, I first spoke with, to the very professional tech Kathrine, they sent out, It was a good experience and I would definitely call them again
    sandra s.
  • Orkin Pest Control
    5.0
    The technician was very thorough. He was superb, he goes above and beyond his duty and the price were reasonable.
    Mary K.
  • Turner Pest Control
    5.0
    Their service is excellent. You can always reach them and they come out right away. They are very professional.
    Diane A.
  • 'AAA' Pest Management, LLC
    5.0
    They had to come back but they were gracious to come back because they guarantee there work for six months.
    Steven F.

Last update on August 3, 2022

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Pest Exterminators in Rochester, NY

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4.5

Pest control companies in Rochester are rated 4.5 out of 5 based on 1,739 reviews of the 22 featured Rochester pros

The Angi rating for Pest control companies in Rochester is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Pest control companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.