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"Job was thoroughly explained and pictures were provided of the work completed. Work was done properly and efficiently. Very professional technician and customer service. JSP is my new go-to service provider!"

"Excellent, professional workmanship. Kevin and Sean are experts at their trade. They were able to identify various plumbing problems, and devise/implement practical solutions in 115 year old home. "

"Bob is kind, thoughtful, honest and gets the job done. I have recommended him to anyone who needs electrical work."

"This company should be called "High" Quality Home Services Plumbing Heating and AC. Large AC install done at a reasonable price with no hassles. Highly recommended."

"August 26 called JSP out to check on my xtrol pressure water tank because it was making a clicking noise that was coming from the power switch. Came out same day said the bladder ruptured would need a new tank. I agreed because the tank was 12 years old. Installed was a flex lite tank which he said was better. I'm a senior and a widow took his word for it. I paid $2172.66. It was not itemized. He gave me a $50 discount. He told me I would get water bursts for a while coming from faucets. Well he was right, however I lost pressure in my kitchen and bathroom faucets and the toilet was rumbling when filling and flushed. I called them out to check. He did not go under the sinks to clear the lines, instead he said it must be your faucets. He quoted me a price of $1303.48 for kitchen faucet if they picked it out fully installed or $756 if I bought the faucet myself. 3 strikes your out. Didnt fix problem. Found out I was over charged for flex tank $1200 instead."

"AVOID THIS CONTRACTOR AT ALL COSTS, HE WILL STEAL YOUR MONEY I signed a contract with this contractor at the end of January 2025, and it’s now July 2025, and he has done almost NONE of the work we agreed upon. He is deliberately avoiding all communication and refuses to answer calls, texts, or emails. He took my security deposit of $1900 and has basically disappeared with it. He is not just unprofessional, he is a THIEF and a ROBBER. I have proof of everything: the signed contract, the payments I made, and the endless attempts I’ve made to reach him while he ignores me. If anyone wants proof, I am more than willing to share it. This is not just a bad experience, it’s outright theft. If you value your money and your sanity, stay FAR AWAY from this contractor. He will happily take your deposit or payment and vanish without finishing the job. Do not trust a word he says, he is dishonest, unreliable, and will leave you high and dry. Learn from my experience and avoid getting robbed."

"I believe this was a scam. They arrived. There was almost a $300 estimate before starting the job estimate was never supplied blamed, getting a permit, which other plumber was able to get in less than a day never heard back until I complained still have not received an estimate play they did not wanna do the job and just took the money."

"Thank you very helpful"

"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."