Get matched with top drain pipe installers in Red Hook, NY

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"We called Joe after 2 different plumbers failed to unclog our drain with snaking and wall needed to be removed to expose the pipes. The estimates they were proposing were to high to even consider. We called Joe and explained our situation. He came the same day to assess the situation and gave us reasonable estimate. He came back next day and solved our problem without any extra charges over the estimate."

"The guys did a wonderful job installing my shower! I am definitely recommending them to friends and family who needs a shower installation done. they were very professional and they got the job done! They were also very respectful. 10/10!"

"Long, took 11 1/2 hours. They had warned me that it could though, and that there was no way to predict if this install would be a long one."

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"I suspected a toilet might be leaking into our flooring, so I asked if a technician would come out to the house and run a camera through the toilet line to look for a leak (a service many plumbers do not offer). We are nearly an hour from the office and outside the service area, but the office manager spoke to the owner and he agreed. The technician came, inspected the area and toilet, and then said that he was sure the problem wasn't the toilet. He made other suggestions for how we can diagnose the leak (which don't result in money for his company). He did not charge for the service call! Truly an unusual and positive experience."

"The owner, Juan Velutti, is a very nice person. We like him. The irrigation system he designed for us was carefully planned. The installation of the sprinklers and associated equipment was carefully done. The ditches for pipes were back-filled, covered with topsoil, seeded with grass, covered with straw and rolled. Juan showed us how to operate the controller he installed that adjusts sprinkling frequency and time duration. We highly recommend their service."

"I have a large property and this company provided an excellent snow removal service. My property has two driveways to plow along with steps and walkways to shovel. Rogers always came promptly and did an amazing job. Great professional service. I feel lucky to have found them and will certainly hire them next winter as well."

"This is my second review of work performed by Rock 'n Gardens. Our first project—a large walkway/patio/entry installation--was so successful that we contracted for a short matching walkway to the front door with the leftover stone. The design challenge in this second project was to artfully tie the new work into three massive existing stone slabs so that the walkway would complement the scale of the existing slabs while not overwhelming the front of the house. Once again, we are delighted with the finished job. As with our first experience, professionalism, communication, and timeliness throughout this project were top notch. In fact, with a cold snap predicted, the Rock 'n Gardens crew, on their own initiative, arranged to finish the installation on a Saturday before the bad weather hit. That's above and beyond in my book. When we are ready for more stonework, we will definitely be calling Rock 'n Gardens."

"Mattia was great! I had him come by next week and install a new sink and cup washer in my kitchen, I would 100% recommend him and will be calling him in the future."