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Skip and his crew were professional and courteous and easy to work with.

1) The chandelier was no easy task to install. They did a great job: A

2) Ceiling fan in bedroom w/ remote and wall controls: A

3) Window screens: I had all of the screens replaced because several of my old ones had fallen out when my two (indoor) cats sat on the window sill and leaned against the screens. Within two months of receiving the new screens, one of the downstairs screens popped out and my little cat fell out of the first floor window. This is a skittish indoor cat who had never been outside, and it took me close to an hour to coax him back inside. Because the only reason I had the screens replaced was to keep my cats from falling out of the window, and I now have zero confidence in the integrity of the screens, I rate this section as an: F

4) New toilet and light/fan in guest bathroom: A

5) My master bathroom was completely gutted. Out went the old bathtub and in came a beautiful shower stall with a bench, shelves and glass doors. It looks great and I love it. The painting and floor tiling were A. The toilet and light/fan: A. But now comes the part that has been gnawing at me from the start. I ordered a custom-made, "top of the line" vanity with a granite top. It was the most expensive piece of the whole renovation .About $3000 or > if memory serves. On the final day of the job, after Skip installed the sink, he told me that I "lost a drawer." Apparently the sink was too deep so there was no way to install the top drawer of the custom-made 3-drawer vanity that I ordered. And then while we were standing there in the bathroom reviewing the job, the wood plank that would have been the face of the top drawer fell onto the floor. As all of us girls know, the top drawer is the most important drawer of the vanity, and basically of any piece that has drawers. You wouldn't put your kitchen silverware in the 2nd drawer, would you? As much as I love my overall renovated bathroom, the missing top drawer on the vanity bugs the *&%# out of me each and every day. A big disappointment. And it is the missing drawer that brings down my overall ratings. I was going to keep this to myself and not post on Angie's list, but then this week, the toilet paper holder that was installed onto my custom-made vanity fell off.

Misc: There was a small problem with the plumbing of the new shower which leaked after its first use. Skip and the plumber came back the next day to fix it. No big whoop. Nobody's perfect. But they had to go through my closet to get to the leak, and the patch job on my closet wall was less than perfect. It is not in an area where any guest would notice it, but it bothers me because it was done in a hurry on the last day of the job and looks sloppy. It makes me feel badly because I know that is not how someone would repair it if it was in their own home.

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"Job done fast and very helpful was there within a hour of calling! Highly recommend and will be calling again in the future!"

"Quick response, trimmed limbs of several trees over house, cleaned up well. Coming back later to clean moss off roof caused by the trees."

"As a staircase runner, the job was fairly straightforward. Only disconnect was between their (automated) morning-of-install phone call - which promised AM installation and actual arrival at 3 PM. Issues with edge binding machine slowed progress but they got it done and it looks great."

"Justin and his crew did a fantastic job redoing my bathroom, removing my chimney as well as redoing my kitchen ceiling after damage done tom my home."

"Very well. If you use a sink that is not purchased from Pacific Tile (stainless only), be sure it is available early on in the installation process, to ensure it can be installed."

"Simply outstanding work. Clean, efficient and clearly takes pride in his work. Highly recommend B&K Tile and Design for any renovation or tile work you may need. Couldn’t be happier with the entire process and completed job. Thanks Bob!!!!!"

"My old bathroom was in bad shape and really needed a fix.  I worked with Jessica, who asked me questions about what I wanted, and then she came up with a computer generated design which gave me a really good idea of what the finished project would look like.  After that we selected the fixtures and hardware and they order everything for you.
In this remodel, the bathroom was stripped to the studs and completely redone.  The materials used were high quality and all the prep work for the walls and floor were done very well.  Chad did most of the work and especially the tile work and he does a great job.  The finished product looks fantastic - like a spa.  I had them install a heated towel rack and a heated floor, which upped the price of the remodel.
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"They were on time, very courteous and very professional. I will definitely use their service again when the young man Brian was here. He also mentioned that he does Tile and grout cleaning. We set up another appointment to have them back to do that. Also, the carpets look brand new again these people seem to really care about what they’re doing. Thank you again."

"They do excellent work and were accommodating on pricing.  They had a whole team here, got everything done on time, and cleaned up very well.  I found them to be very consumer-oriented and personable.  I would use them again."