Get matched with top floor polishers in Pleasant Valley, NY

"Excellent work, great communication, fair pricing… Everything we could have hoped for. Highly recommended."

"Do not hire these people. We hired them to clean and paint a house which we just purchased. There was a gigantic miscommunication between the work we were told they would do, and then what they actually did. At the first meeting, a very detailed list of everything was taken, and then nothing on this list was done, and we constantly had to remind them of the things they said they would do. For example, we were very clear that we wanted everything removed from the walls throughout the house before painting (a normal thing that should be done before painting), and they agreed, and then halfway through the job they send pictures, and nothing was removed from the walls. This then required them to go back and remove everything, and then touch up every spot they missed, adding several days to the overall job, and resulting in uneven paint spots on all the walls. In addition, they communicated with us that they don’t get paint on things like door hinges and windows and sent us pictures of the prior paint in places were paint shouldn’t be. Yet, when we moved in, they got paint on literally everything in the house. When I saw them painting, they did not use any painters tape or painters’ tarp throughout the whole house. We sill have paint drops on all the floors throughout the house, on the carpet, light fixtures, door knobs, etc. They even painted the windows shut in multiple rooms and painted the bathroom sealing fan shut, when they could have easily dropped the fan, and painted just the ceiling above it. I spent hours removing paint and freeing open the windows. In addition, while we were told they would clean the whole house, top to bottom, whole rooms were not cleaned, as previously agreed upon, and per the contract. In addition, the whole project was estimated to take two weeks, with the understanding that they might need another day or two if necessary. Baring a supposed family emergency, it took them a total of four weeks to complete the project. Twice the length they said it would take. In addition, the quality of work they did was just incredibly poor. With very little attention to detail or care in their work. They said they would spackle all hole and repair things, and this was barely done. The sheet rock they installed doesn’t align with the floor, walls, and electrical outlets. We were also told that they would “take care” of the whole basement, which apparently only meant painting and sheet rock, not replacing the ceiling and carpet, which we were told they would repair for us. Again, a giant miscommunication between what we were told they would do, and what they ended up doing. They also recommended someone to come and replace the baseboard heaters throughout the house. When this person came, he accidentally cut himself while working, and then proceeded to get blood all throughout the house and on the newly painted walls and newly cleaned carpets and floors. It was a complete disaster. They also informed me that this person, who they recommended, has been caught previously drinking alcohol on the job, so why they still recommended this person is beyond me. At the point they were all done, according to what they felt they needed to do, Ed said he’d come back to do a final walk through with us and give us some additional trim which Ed said he’d pick up for us and install. We gave him money for the trim, and then we never heard from him again. He has never responded to us and has since ghosted us. So just to be clear, he stole money from us. In addition, him never returning resulted in him leaving all sorts of supplies, debris, and trash inside and outside of our house, which we needed to clean up. He also left a several hundred-dollar ladder which I guess is ours now? He just left it here and never showed up again. I see some of his replies on this website, and please be aware that he might reply to lie and try to downplay all of this. But this is 100% true and accurate to the level of work that Ed and his team did. Do not work with these company under any circumstances."

"Excellent experience."

"Ray was a joy to work with. He was professional and very nice. Extremely great person. I will hire him each time. Thank you for such a wonderful experience at a time when things are grim."

"The crew at Arco was great. The team arrived on time, discussed the job and got to work. They took time to explain issues with the windows and really exceeding my expectations. Everyone was professional and quietly worked in our house for 2+ hours."

"Bob and his crew were great. I have already decided to hire them again to do my bedrooms. When he did the first job he did my living room and stairs with wood... i also provided tiles and vinyl and his crew did the tiles and vinyl in the kitchen/dining room and did the slate tile work in the downstairs hall off the garage. They did an excellent job. I highly recommend them"

"Work was performed well and on time. They were the low bid of two bids, and they attempted to facilitate a rental for me which I appreciated. My one quibble is that the rental process was not as transparent as it could have been. For instance, I was able to return the rental car to their shop - which saved me time - but they had no process for checking the rental car to confirm that there was no damage. They simply held the car on their lot and notified the rental agency that it was there. So, I was not able to document that the car was undamaged when returned. This turned out to be a moot point in this case, but seems to me that if the car had been damaged on their lot after I turned it in, I could have been held liable for the damage. However, that quibble aside, I would definitely recommend this company."

"Ozeas has come to my home to do all sorts of things. Backsplashes, plumbing issues, electrical, anything. I have called upon him for several years and recommended him to others to do bathroom remodels, and installing appliances. He is great, cares about his work product, and your satisfaction. Don't hesitate."

"We have had JR Carpet clean carpets as well as install carpets in our home. Every time they were professional and reliable from start to finish. Jobs were completed on time and quality of work was impeccable! If you are looking to have carpets cleaned or installed this local, family owned business is the one to hire!"