BILL'S APPLIANCE REPAIR

very good told a couple other friends to hire

Mike arrived on time and got to work. He was courteous and professional and he solved the problem with lots of good thoughts and suggestions. I will hire him again.

Excellent. Knowledgeable and competent repair.

Punctual, efficient pleasant and reasonable for the time and the work performed. Was here for 90 minutes including a trip to purchase new electric plug and box. Nice person.

I would give Bill an A++++++ if that was an option!! The short story... in spite of the broken part having been discontinued by the manufacturer, our oven is working again like new. We philosophically prefer to repair than to replace things, and Bill was fantastic. He warned us that he may not be able to fix our oven, given the unavailable part, but he was game to try - and try he did! He sent off the broken clock (command center of the oven) to a circuit repair company he had used before to see if they could fix it. It came back the first time and didn't fix the problem... but Bill didn't give up! He got their technician on the phone and finally got them to agree to take a second look, which they did - and lo and behold, they had missed the problem the first time and it came back fixed on the second try. Hooray!!! Without Bill's perseverance, we would have ended up replacing our oven. We couldn't be happier.

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Mike was fantastic! He was timely, knew exactly what was wrong with both appliances and fixed them quickly. He even swept and swiffered behind my fridge for me! I would definitely recommend this company.

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He was very good. He came in and tried to fix it and when he could not fix it, he recommended exactly what we should replace it with. We took the old one out and replaced it with the one we got. We saved a lot of money by replacing it- repairing it would have cost a lot of money. He is very competent and has a lot of know how. In the past we have had him repair a washing machine and he did a very good job.

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Bill's son came to do the repair. was very knowledgeable and polite. He found that the tabs that hold the tub up had bent under the weight of the water and clothes while doing a load at the maximum load setting. The frame was not strong enough to hold a maximum load that it should have been able to handle. Instead of ordering and charging me for a new,expensive, tub holder, he simply bent the tabs back into place, and told me not to use the maximum load setting any more because most washers can't handle the weight. He charged me only for the house call and saved me hundreds of dollars.

unknown

Mike showed up right on time, installed the splash guard components, inspected the unit and provided some recommendations that have been implemented. Since then the dishwasher has been working perfectly.

Positive experience all around.
Left a message and Mike, son of the owner, called back shortly.
Explained problem to him. Washer was filling with water with the unit off.
Washer valve replaced.
Personable and professional, showed up at the appointed time, calling before he arrived.
Not knowing what a service charge costs, I paid the fee, plus an additional $5.00 charge due to distance to my home.
Would call him again.

unknown

Easy hassle free process. I called for my tenant and Bill came out within a few days which was good based on the 14 inches of snow we were having with back to back storms and everyone else was shut down. He appeared as promised within the designated time period and worked h****** the Maytag washing machine and was able to repair by unclogging the pump and without the need for replacement parts. Afterwards it was easy to arrange payment and conclude the transaction. Bill is service oriented, concerned, easy to talk to, personable, honest by doing only what was needed, and competent. I would use his again.

The Whirlpool washer wouldn't start when the on-button was pressed and so it immediately turned off. Using the manual I tried to troubleshoot the problem but couldn't resolve anything. Made an appointment with Bill's Appliance Repair and he was able to send someone within the week. The repairman reset the code and temperature sensor and there have been no problems since he was here. I was very pleased with the rapid results and would use Bill's repair at any time in the future.

See above. Extremely well. Couldn't have been better.