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"Fanny Landscaping Inc. had reached out to me after I had started a search on Angi's List for someone to install a patio. I started the process in early/mid-September to have someone work on the project of completing/performing a patio Install. Alex(Fanny Landscaping Inc.) had first contacted me over the phone to get the basic details of what I was looking to accomplish and was quoted $2,500 to complete the job. After coming to my home to see the job and getting a full understating of what was required the quote was increased to $2,950 as additional material(Item 4, Sand, "Polly Sand") was still required before bringing Fanny Landscaping on board I had the patio hole dug to the area by 8-9 inches deep and previously installed and tamped ~1-2 inches of Item 4. While Alex was on site I explained the main purpose for this patio was to put in a hot tub/spa and to be able to use it as a patio. Within a week or 2, the work was started and completed quickly. It looked good upon completion and shortly after had my hot tub delivered and installed. Due to the cold weather I had not used my patio very often and had not noticed any issues with the patio itself until February 24, 2025 I had another project started and noticed the patio tiles were skewed. I then took a closer look and noticed that all tiles around the hot tub were no longer level nor were any of the tiles along my house. I immediately took pictures and sent them to Fanny Landscaping. I was called by a representative to schedule a time for Alex to come and take a look the next day. Alex had shown up on time and looked at the tiles. I asked him what needed to be done to fix the issue at hand. He told me that the tiles against the house because I have a new construction home will always sink, and even if he were to fix it, they would sink again. I was also told that because sand was used instead of concrete a hot tub would also "sink." When I asked why he didn't tell me that when I had it installed, he said that I never told him I was planning to put a hot tub on the patio and that he only installed the patio to my instructions. I tried telling him that I had told him about the hot tub on day 1, but he insisted he did not know that and that a concrete pad would be needed to fix the issue under the hot tub. I then again inquired what about next to the house and he again insisted that they would sink again. I had asked what he would charge to fix the issue, he had taken some measurements and left. A few days later I still have not heard back. Many tiles move when stepped on and due to their make are sharp and I couldn't see walking safely along the edge without breaking a tile or potentially cutting a foot if stepped on incorrectly."

"It went great Jorge was on time very professional and polite. He took his time assembling bbq. I would definitely hire them again."

"When John came to my house for the first time I asked him about some repair, and he said “I do it all.” It did not take long to find out he wasn’t kidding – he really DOES do it all, and he does it all VERY WELL. His skill impresses me more with each job he finishes. John excels in craftsmanship and communication, delivering finished projects that meet and exceed expectations, while also providing excellent customer service and attention to detail. He takes time to explain his ideas and the reasons for them. John’s expertise seems to have no limit, at least none that I know of. His estimates are more than fair. On top of all that, he’s a genuinely nice guy and a pleasure to know. I’m delighted with the decision to hire John, and I will absolutely do so again."

"It was outstanding! He is on time, skilled work and got along with all my dogs! Will use in the future for all my handyman needs."

"Fast response and greet service!"

"These guys are the best of the best. Quick, attentive, strong focus on detail, and extremely reasonable with pricing. I’d recommend them to anyone!"

"⭐️⭐️⭐️⭐️⭐️ Kevin at Total Plumbing is the absolute best! Our Navien combo system was acting up, and another company (T Webber) told us it needed to be replaced entirely—for $7,000—even though it was still under warranty and this fee was just for their labor! Thankfully, we called Kevin for a second opinion, and we’re so glad we did! Kevin quickly identified the real issue and assured us the unit didn’t need to be replaced, just repaired with a few new parts. He fixed everything for a fraction of the cost and saved us thousands of dollars. His honesty, expertise, and professionalism are unmatched. Thank you for being so reliable and trustworthy, Kevin! Highly recommend Total Plumbing to anyone in need of an honest and skilled plumber!"