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Carpet Cleaning questions, answered by experts

Unless you have a steam cleaner with an extractor (which is what most professionals use), a steam cleaner only breaks up all the dirt and grime stuck to your flooring and doesn’t actually remove the dirt. After a steam clean, the key to getting rid of dirt and grime is going back over it with a vacuum, mop, or microfiber cloth.

You can expect your carpet protection to last about six months to two years. It will last longer in low-traffic areas (compared to busy areas, where your carpet experiences more wear and tear). Once the protector wears off, you’ll need to call your carpet contractor to reapply the stain protection treatment and revive your carpet

While they both help to penetrate tough fibers and have similar designs, there is a difference between an upholstery cleaner and a carpet cleaner. Carpet cleaners are much tougher on stains and use much more concentrated solutions, while upholstery cleaners are a bit softer on fabrics and use lighter solutions. While an upholstery cleaner may work on a carpet, your carpet cleaner might be too rough on your upholstered furniture.

Some carpet cleaning companies tack on additional fees for moving furniture, so the best course of action is to confirm what the cleaning fee covers when you set up the appointment. While you can find companies that include furniture moving, many will not due to insurance liability, the risk of damage, or time constraints.

You’ve stored your coats away all summer long, but now that the temperatures drop, you notice they smell weird as you pull them from storage. What’s the deal? If your clothes smell weird after you stored them, they may have been in a moist, dark environment for several weeks or months. This environment is ideal for mildew growth, which can make clothes smell musty.

The Mastic, NY homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.