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Carpet Cleaning questions, answered by experts

To remove odor from a leather couch, let's focus first on what not to do.

A quick Google search may suggest using vinegar to do the job—don't. The acid will dry out anything made of leather. A better DIY option is to sprinkle a little baking soda on your sofa and let it rest for a few hours. Afterward, vacuum it up with a soft-attachment brush. You can also try airing your sofa by opening windows or leaving it outside for a few hours in a clean, dry space.

You should always use hot water to clean your carpets. The heat will help lift dirt and stains as you work over them with your carpet cleaner. Before you fill your tank, allow your faucet to run until you’re sure the water is hot and ready to go.

Yes, if you want to use a carpet cleaner to its full potential, complete multiple passes and water changes until the water comes out clear. If it’s been a while since you last cleaned, it’s common for this to take up to 10 passes or possibly more. Once the water runs clear, you’ll know all the dirt and grime are gone.

Yes, you can steam clean a suede couch, but avoid using any additional cleaning solution. The hot water should be strong enough to remove any stains. If you find after steam cleaning your suede couch is still showing dirt and debris, a professional furniture cleaner will have a more powerful steam cleaner to do the job.

Looking clean is only half the battle. A professionally cleaned carpet should feel soft and fluffy, i.e., not caked down with dirt or matted from excess cleaning product. It will not have any unpleasant odors, since carpet cleaners go deep enough to eliminate the most sunk-in smells. It should also be free of stains or discoloration from heavy foot traffic. Keep in mind that, in some cases, your cleaner may not be able to remove every stain.

The Mastic, NY homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.