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Carpet Cleaning questions, answered by experts

Some of the worst and hardest stains to remove from carpets include dark-colored spills like red wine, coffee, blood, and ink. These can permanently discolor the carpet, especially if they aren't treated immediately, and are particularly visible on light-colored carpets. Bleach is also one of the worst culprits, as it causes near-instant color loss that cannot be restored through cleaning. For most tough stains, if DIY methods don't work, a professional carpet cleaner may be able to help. However, for bleach stains, the best option is often to dye or replace the affected area.

Some carpet cleaning companies tack on additional fees for moving furniture, so the best course of action is to confirm what the cleaning fee covers when you set up the appointment. While you can find companies that include furniture moving, many will not due to insurance liability, the risk of damage, or time constraints.

It’s possible to DIY upholstery cleaning, but it’s usually best to leave the work to a professional. If you use aggressive cleaning solutions or are too rough with the material while trying to clean it, you could do permanent damage that demands repair or a full replacement. This issue is especially risky with more delicate materials, like leather, silk, and rayon. Some upholstery needs to be dry cleaned, and knowing how and when to use different cleaning methods is paramount for avoiding damage. A professional upholstery cleaner will know what products and methods are safe to use.

The best solvent for removing carpet glue depends on its chemical composition. Most carpet glue reacts well to a solvent made from orange oil. Use mineral spirits to remove tar-based glue, which has a darker, brownish tint. Methylene chloride paint stripper and lacquer thinner should also work, but beware of the nasty and dangerous fumes.

The best cleaner to remove soot depends on the surface material and the type of fire, but consider dish soaps or degreasers, baking soda, rubbing alcohol, and hydrogen. Low-oxygen fires often leave behind greasy soot, which is best removed with dish soaps or degreasers. Baking soda can be useful for absorbing soot deposits from carpets, followed by rubbing alcohol or hydrogen peroxide to clean the set-in stains.

The Mastic, NY homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.