Get matched with top insulation pros in Lockport, NY

"My consultation with Stellar was scheduled within a day, met with Patrick on 5/1/25. Time was taken to understand the process, everything that is involved and what my options were. Time was taken to listen to what we wanted/didn’t want and thorough explanation given of the entire process. On 5/2/25 Stellar contracting called to review details and confirm our choices. On 5/5/25 Stellar scheduling called and full installation scheduled for 5/9/25, completed 1 day! The crew and project manager, Cisco, were fabulous to deal with on the install day and even after. A link was provided where we could see pictures of the whole project as it happened. Cisco was readily available on install day and even after with questions and concerns. It was obvious that Cisco did care about the roof we were getting and took pride in the quality of the job that was done. The crew paid good attention to the clean up, there was a lot of debris all over the place. Looking forward to future business with them!"

"All went well I had an asphalt roof replacement done. The job went very well smoothly they showed on time for the job with a dumpster and enough crew to complete the job in an impressive one day and a cleanup. My contact was Matthew Gritzke and he was well versed in what needed to get done. And had a dumpster and all supplies needed to complete it"

"I had my walls done in 2024. I ended up removing one wall for a remodel and found the wall had limited insulation from USA Insulation. I called them and they came out and look at it and did a thermal image. They said that a wire mess in the one room caused the wall to not be filled. They should have known there was an issue. I questioned the rest of the house and they said the thermal image showed no heat loss. I doubted them and they said they could drill holes in every room. I drilled three holes on the outside of my living room. One showed insulation but did not fill the cavity. The other two did not show any insulation that the thermal image did not catch. They offered me $250 for the one room. They have not responded to 2 emails and 2 phone calls after I found issues in the living room. They said they would make it right and told the BBB they would make it right and I have not heard from them for 3 months."

"Tim, Seth, and Matt did an amazing job with our basement! They were particularly clean, used latest equipment and left no dust anywhere. I was very impressed with the quality of work, professionalism, follow through and great communication. Not often you can find contractors that are this reliable. Thank you for a great experience!"

"Perkins Home Improvement did an excellent kitchen remodel. Chris and crew were timely, clean and professional. We love the kitchen and will have them come back to do our bathroom remodel."

"I had a gutter that was leaking due to a problem with my roof (not extended far enough over the gutter). I called Tri-Town because I have used them in the past for various projects - they came out and repaired it quickly and for a very reasonable fee. No more leaking - yay!!"

"It was not bad. They were a little bit pricey. They were very professional."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"

"1/31/2024 We had 7 feet of snow in the middle of the month here in West Seneca An unfortunate consequense of that was that the melting snow on the roof turned into VERY heavy icicles and when they came down, they took down the gutter system that Black Rock installed in 2021. I called Black Rock to see if it could be replaced and to have the roof examined. They got out here "same day" and replaced the gutter the very next day. Not only swift service, but professionally done. And the guys were Super friendly. Highly recommend Black Rock Roofing. Andrew Ryan"

"Great crew. One and 3/4 days to complete. 8 to 10 man crew, all polite and friendly. Leo the crew chief kept us informed. No add-ons for extra work and lumber used. Jim the estimator sold the job. Down to earth guy. Owner John stopped by on the 2nd day. Had an informative conversation with him. Clean up was great after both days."