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Verified Reviews for Gas Log Service pros in Henrietta, NY

*The Angi rating for Gas Log Service companies in Henrietta, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in Henrietta, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on October 28, 2025

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Avatar for Butler's Sales and Service, Inc.

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro
Super Service Award
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
129 local quotes requested

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Avatar for David Smart Fireplace & Chimney Service

David Smart Fireplace & Chimney Service

4234 Batavia Elba Tl. Rd.
5.00(
5
)

David Smart Fireplace & Chimney Service

4234 Batavia Elba Tl. Rd.
5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

Sparks Monroe Heating & Chimney

2014 Ridge Rd
2.27(
26
)

Sparks Monroe Heating & Chimney

2014 Ridge Rd
2.27(
26
)
47 years of experience

Rely on Sparks Monroe & Sparks Wayne to keep all of your home heating, cooling and plumbing systems running smoothly and safely. For five generations, Sparks has lead the Monroe and Wayne County area in installations, repairs and services to make your home most comfortable. We continuously give our customers nothing less than 100% satisfaction all year long. We provide service 24/7/365 for emergencies relating to our services. Services We Offer Our services include chimney cleaning and repairs; home duct cleaning; home energy solutions; and expert tune-ups for home systems related to heating, cooling and more. Our other services involve installation and repair of cooling and heating systems. That includes installation and repair for furnaces and air conditioners so that air flows consistently and quietly throughout your home. We also provide installation and repair services for water heaters that will give you hot water at every demand, but also save energy. Sparks offers humidifier information and service as well. Call us at (585) 621-2770, if you need any Air Conditioning Installation/Repair, Furnace Installation/Repair or any other (Water Heater, Humidifier, Chimney etc.) installation and repair services in Rochester NY. Our technicians are well trained and well equipped to serve you 24 hour a day and 7 days a week!!!

"Horribly! There were major flaws in the work performed. It took a long time to get a person to respond to my calls. When follow up appointments were scheduled, they didn't show twice. The third time they showed up and made minimal repairs to improve the situation, but it the final product was less than perfect. i would never use this business again and don't recommend them."

Rick H on February 2020

Rely on Sparks Monroe & Sparks Wayne to keep all of your home heating, cooling and plumbing systems running smoothly and safely. For five generations, Sparks has lead the Monroe and Wayne County area in installations, repairs and services to make your home most comfortable. We continuously give our customers nothing less than 100% satisfaction all year long. We provide service 24/7/365 for emergencies relating to our services. Services We Offer Our services include chimney cleaning and repairs; home duct cleaning; home energy solutions; and expert tune-ups for home systems related to heating, cooling and more. Our other services involve installation and repair of cooling and heating systems. That includes installation and repair for furnaces and air conditioners so that air flows consistently and quietly throughout your home. We also provide installation and repair services for water heaters that will give you hot water at every demand, but also save energy. Sparks offers humidifier information and service as well. Call us at (585) 621-2770, if you need any Air Conditioning Installation/Repair, Furnace Installation/Repair or any other (Water Heater, Humidifier, Chimney etc.) installation and repair services in Rochester NY. Our technicians are well trained and well equipped to serve you 24 hour a day and 7 days a week!!!

"Horribly! There were major flaws in the work performed. It took a long time to get a person to respond to my calls. When follow up appointments were scheduled, they didn't show twice. The third time they showed up and made minimal repairs to improve the situation, but it the final product was less than perfect. i would never use this business again and don't recommend them."

Rick H on February 2020

Monroe Contracting

77 Hickory Manor Dr
2.13(
8
)

Monroe Contracting

77 Hickory Manor Dr
2.13(
8
)
23 years of experience

Installation of all types of fireplaces including brick/stone work, Chimney sweeps/cleaning, Installation of all types of interior or exterior gas lines and gas pits, Inspections of chimney/fireplaces and repairs, any and all masonry work and installation of chimney caps and chase cover

"This rating is for Monroe Contracting and Remodeling located at 77 Hickory Manor Drive Rochester, NY 14606, not Monroe Contracting located at 56 Simmons Street Rochester, NY. The Angies List software will not allow me to add a contractor not listed on Angies List, apparently. A chimney inspection was contracted before a purchase of a house in Brighton, NY a few days before Thanksgiving 2018. Mr. McGill took the job on short notice. I immediate left my home in Avon,Ny and drove to Brighton, a 25 minute journey to attend the inspection. When I arrived the owner stated Mr. McGill had left 10 minutes before. I tried to contact Mr. McGill the next day (the day before Thanksgiving) for the results of the inspection. His phone went to messaging and he would not return my calls. Emails were ignored. He did contact the Realtor handling the transaction and verbally stated "everything was okay and I'll send a report". Repeated calls and emails were not answered. The Saturday after Thanksgiving, our Realtor stated the owners were going to re-list the house on Monday if we didn't have progress on the chimney inspection. More calls and emails to Mr. McGill went unanswered. Finally on late Sunday night our Realtor got an email with the chimney inspection results. Mr. McGill stated he was out of cell and internet service service areas. Really? Both services not covered? Extraordinary that we almost lost the purchase of a house and could have been held responsible for breach of contract because Mr. McGill was out of complete contact from civilization!? Not attentive to his customers needs. Not communicative. Uncooperative. And how could he have performed a though inspection in 15 minutes? Granted it was close to Thanksgiving, but if could not have performed a though inspection and followed up with a report why not refuse the job and let us find someone who would? Extremely unprofessional."

John L on January 2019

Installation of all types of fireplaces including brick/stone work, Chimney sweeps/cleaning, Installation of all types of interior or exterior gas lines and gas pits, Inspections of chimney/fireplaces and repairs, any and all masonry work and installation of chimney caps and chase cover

"This rating is for Monroe Contracting and Remodeling located at 77 Hickory Manor Drive Rochester, NY 14606, not Monroe Contracting located at 56 Simmons Street Rochester, NY. The Angies List software will not allow me to add a contractor not listed on Angies List, apparently. A chimney inspection was contracted before a purchase of a house in Brighton, NY a few days before Thanksgiving 2018. Mr. McGill took the job on short notice. I immediate left my home in Avon,Ny and drove to Brighton, a 25 minute journey to attend the inspection. When I arrived the owner stated Mr. McGill had left 10 minutes before. I tried to contact Mr. McGill the next day (the day before Thanksgiving) for the results of the inspection. His phone went to messaging and he would not return my calls. Emails were ignored. He did contact the Realtor handling the transaction and verbally stated "everything was okay and I'll send a report". Repeated calls and emails were not answered. The Saturday after Thanksgiving, our Realtor stated the owners were going to re-list the house on Monday if we didn't have progress on the chimney inspection. More calls and emails to Mr. McGill went unanswered. Finally on late Sunday night our Realtor got an email with the chimney inspection results. Mr. McGill stated he was out of cell and internet service service areas. Really? Both services not covered? Extraordinary that we almost lost the purchase of a house and could have been held responsible for breach of contract because Mr. McGill was out of complete contact from civilization!? Not attentive to his customers needs. Not communicative. Uncooperative. And how could he have performed a though inspection in 15 minutes? Granted it was close to Thanksgiving, but if could not have performed a though inspection and followed up with a report why not refuse the job and let us find someone who would? Extremely unprofessional."

John L on January 2019

Mark Allen Heating & Cooling

161 Drake Rd
2.25(
4
)

Mark Allen Heating & Cooling

161 Drake Rd
2.25(
4
)
41 years of experience

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

In Season Fireplace

PO Box 905
4.00(
8
)

In Season Fireplace

PO Box 905
4.00(
8
)
Customers say: Quick response
"Paid for an electric fireplace. After install the unit was extremely loud. I asked for another unit to be installed the day after. They declined. The still have not come back to see what's wrong with my unit. It's been 2 months now & we still can't use our fireplace. Buyer beware."

Mark S on December 2020

"Paid for an electric fireplace. After install the unit was extremely loud. I asked for another unit to be installed the day after. They declined. The still have not come back to see what's wrong with my unit. It's been 2 months now & we still can't use our fireplace. Buyer beware."

Mark S on December 2020

Showing 1-10 of 16
Gas Logs questions, answered by experts

All U.S. states require permits for gas grill installation, so you’ll have to get one before you move forward with your project. Permits help ensure that the gas line runs safely to avoid gas leaks and explosions. Gas line permits can usually also only be pulled by certified plumbers, which means you’ll have to hire a professional from the start. The permit for a gas line installation for a gas grill usually costs between $100 and $300. You can contact your installation company or building department for more accurate pricing.

Almost all new buildings in California need an earthquake shut-off valve. The requirements for an earthquake gas shut-off valve (and who can install it) depend on where you live. For example, according to the Los Angeles Municipal Code, you’re required to hire a licensed contractor to install one whenever you build, sell, or renovate a home. Check with your local building department for your city’s laws on installing, permitting, and inspecting earthquake shut-off valves.

Fixing a gas leak can take anywhere from one to 24 hours, depending on the location and magnitude of the problem. A gas line specialist or gas plumber should be able to give you an estimated time to completion once they evaluate the situation. If your city’s utility company works to fix a gas leak, it will likely have information available about the anticipated time for gas service to be restored. 

Although a gas company supplies gas to homes, connecting gas appliances, like a dryer, is not their responsibility. The primary role of a gas company is to safely deliver gas to a property and maintain the gas supply lines up to a specific point, typically the gas meter or shut off valve. The task of installation is usually taken on by the homeowner or professional dryer installer. 

You can and should vent the gas from your hot water heater to the outside of your home. Traditionally, these gases were vented back to other gas appliances, like stoves or furnaces, but many jurisdictions have outlawed this practice due to the risks it provides. 

Most water heaters today use atmospheric venting that exhausts the gas out of the home through a pipe.

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