my central air wasn't working and was making a lot of noise. I shut it off until they came and it was a simple matter, took 10 seconds for them to figure it out. They didn't even charge me for the call, we set up a scheduled maintenance for tomorrow while he was here. Yari is the one who comes every time we call and he is phenomenal and very kind and courteous. He installed my new furnace Dec 2021 in less than 3hrs. Great job too. I wouldn't choose anyone else. I live in E Irondequoit, not Webster.

Wow - same day service; prompt arrival with a call to let me know he was on the way; quick diagnosis of the problem, rapid repair, fair price. I highly recommend Napora.

We recently started a hardwood floor installation, but had to stop when a leak was discovered. I called Yuri who came out as soon as he could. He had to cut through drywall, found and fixed the leak, cleaned up and was gone in an hour. He showed me the leak, explained what probably happened and answered all my questions. He is a true professional- knowledgeable, proficient, and has high standards. He wants to be sure his customers are satisfied with the job before he leaves. Bonus- Anytime I've called Yuri (he has also installed my furnace and AC), he answers the phone. No leaving messages and waiting hours or days for a call back.

I would give Napora more than 5 stars if I could! I called Napora after 6pm on a Friday not expecting to hear back until the next Monday. Yuri called that same night, diagnosed the problem and got us up and running again. He was kind, knowledgeable and so quick to respond. I wouldn't go anywhere else.

Great, as always with Yuri and Myron

The service man was friendly.

It went very well responded quickly came to find problem, I knew I needed a new furnace and couldn’t afford it so Yuri worked with me to fix problem as fast as part needed was available. Would recommend him to anyone and plan to use services again

Arrived when they said they would. Courteous and efficient. A+

He did a great job. I didn't have proper parts on hand to do myself. I guess I shouldn't complain at all about price, he came out at 10 p.m. Good man, good job. Thanks

It went well and the service was excellent and done in a timely matter was very satisfied

OUTSTANDING! I highly recommend this firm. He did the job exactly as he said he would, in the timeframe he anticipated. He cleaned up after every step and left nothing for me to do except stand and watch as he and his worker did the entire job in 5 hours. I really wasn't quite sure what to expect, but I can say that he exceeded my expectations by a wide margin. I will be using him again for the wide range of services he performs. The price for the service was very reasonable and the finished job looks great!

Fast friendly service. Will recommend to others

Excellent! Fair price, nice guys, very professional & thorough.

kitchen sink drain repair

Yuri is a true professional. Polite and friendly. Very knowledgeable. Prompt and stayed until the job was done. Left the work area all clean and neat and the tub is ready to use. I would not hesitate to use him again!

Yuri arrived exactly when he said he would and took care of all the work we needed done for a fair price.

We have worked with Yuri for years on multiple properties. Both for HVAC and plumbing. Recently we had a water backup issue in our basement. Yuri did an amazing job fixing it and charged hundreds less than the other guys quotes!

Very good job.

We had a toilet that wouldn't stop running and had trouble refilling the tank. They took a look, explained what was wrong and advised on a replacement. They came back shortly after the initial visit and replaced everything for us. Quick, thorough, and professional. We'd hire them again.

The man who called me was very nice and very helpful.

Yuri (owner) was excellent in all areas including professional attitude & quality of work. I would definitely recommend to friends and/or use again in the future if required.

Job done well

He was great, answered all my questions, and seemed very professional and through. I have had Napora before, and I will definitely have them again! Awesome!

Napora had replaced my back outdoor faucet about 1 1/2 years ago & had done a great job, so I called them again for the front one. Replaced the faucet & part of the line into the house. Myron was very friendly & professional & got the work done in a timely manner. Great job!

Great. Tech noticed ac not working circuit breaker no good reached for me.