"Dear [Member Name Removed], Thank you for taking the time to give an A rating! We are so grateful you are satisfied with the tree work. Our 3 ISA Certified Arborists on staff take pride in the knowledge they have and being able to educate our clients about their trees, as well as, giving the best recommendations. We are so pleased to hear you are satisfied with the whole process and the completion of your job! Please give us a call if you have any future tree care needs! -Kristin J.M. Tree Service, Inc."

"Dear [Member Name Removed], Thank you for taking the time to give us an A rating in every category! Our 3 ISA Certified Arborists on staff take pride in the knowledge they have and being able to educate our clients about their trees, as well as, giving the best recommendations. We are so pleased to hear you are satisfied with the whole process and the completion of your job! Please give us a call if you have any future tree care needs! Happy Spring! -Victoria J.M. Tree Service, Inc."

"Dear [Member Name Removed], Thank you for taking the time to give an A rating in every category! We are so grateful you are satisfied with the tree work. The owners do make sure they are up to date in knowing the surrounding city regulations for when situations arise like yours. Our 3 ISA Certified Arborists do their absolute best when making recommendations for our client's trees. This winter has given us some delays with the crazy weather changes, but we do our very best to keep our customers informed as to what is going on. Please don't hesitate to call us if you have any future tree care needs! -Victoria J.M. Tree Service, Inc."

"Dear [Member Name Removed]. The company you wanted to review is t and l. My company is jm tree. I know Laura from t and l and although we always appreciate a positive review we are a stand up company and would like to see this review go to its rightful owners at t and l."

"Dear [Member Name Removed], Thank you for the positive review! It was our pleasure pruning the mulberry tree to give your garage more roof clearance. We enjoy hearing how much our customers love our cleanup! If you have any future tree care needs, please don't hesitate to give us a call! Have a great day!"

"Dear [Member Name Removed], Wow! Thank you so much for your kind words and positive review! It was a pleasure meeting with you, and removing the ash trees from your backyard. With an ISA Certified Arborist and our well trained crew, we are well qualified to complete and accommodate a job. We work hard to deliver great tree service in the industry and I'm so glad our visit reflected that. It's always so rewarding to hear the praise of a satisfied customer. If you ever have any future tree care needs, please give us a call! We would be honored to work with you again. Have a wonderful day!"

"Hi [Member Name Removed], Thank you so much for your positive review!"

"Dear [Member Name Removed], Thank you so much for the positive review! I'm so glad we had the opportunity to remove the Norway maple tree. Customer satisfaction is always of utmost importance. If you have any tree care needs this fall, please don't hesitate to give us a call!"

"Dear [Member Name Removed], Thank you for the positive review! Thank you for your patience as we waited a little longer for the ground to dry. As a family owned business we take pride in every job from the begging to completion. Please give us a call if you ever have any future tree care needs!"

"Dear [Member Name Removed], Thank you for your kind words! When it comes to emergency situations, urgency dictates a higher priority. We are so glad we could remove the linden tree before it could cause any further damage to the property! At J.M. Tree Service we value the importance of communication with our customers, and staff throughout the job process. Please don't hesitate to give is a call in the future with any other tree care needs; it would be an honor to work with you again!"

"Dear [Member Name Removed], Thank you for the positive review! As our ISA Certified Arborists are also trained in electrical hazards we are so glad we were able to remove the elm tree before it became a safety hazard. We strive for each and every customer to be satisfied! If you have any tree care needs this summer, please give us a call!"

"Dear [Member Name Removed], Thank you for the positive review! We were happy to assist you in adding supplemental support to your black walnut tree by installing a cable. Our highest praise is a satisfied customer! Please don't hesitate to give us call in the future with any other tree care needs!"

"Dear [Member Name Removed], Thank you for the positive review! It was our pleasure removing the locust trees before they became hazardous. We are glad to hear you were satisfied with our promptness. If you ever have any future tree care needs, please give us a call. We will always appreciate your business!"

"Dear [Member Name Removed], Thank you so much for your kind words and positive review. It was our pleasure removing the willow tree from your backyard. We love the praise of a satisfied customer, and love hearing such wonderful things about our company all around, including our office staff and our crew. If you ever have any future tree care needs, absolutely give us a call!"

"Well [Member Name Removed]. First of all you have still not paid us at all. Secondly we gave you a ballpark range for the work based off of pictures once we received them. The price for was for emergency service in a storm at the end of an already extremely long day as we were trying to accommodate you as well as many other people with trees on houses. We did come out the same day as promised and I was within the ballpark I gave although it was at the higher side of it. I could post our text conversations here as I feel your representation is very unfair. Secondly the services we performed only related to the emergency removal of the tree off the house and the vehicles. As we have already discussed we did send a piece of equipment capable of lifting the large tree sections off the house so as not to do any further damage. Thirdly we came out two additional times at no charge to you to grind out what was left of the stump and remove debris that were previously hidden under the snow at no extra charge..... your insurance company did pay for the entire thing and yet we haven't received a penny for it yet....... when you wrote this f review did you notice that it's the only one? Are 135 other people all wrong and we really are a horrible company or do you think maybe writing such a negative review is really not the right way to handle this? In all reality you were extremely happy with us until you got the bill and felt it was too much. So in all fairness in that respect the only area of that we deserve a bad rating would be price... if we provide f rated service then I am amazed you got calls and text back in the middle of or horrific weather event and saw a crew out that same day. If our quality is so bad and our professionalism is so bad why did we come out to do additional work at no charge to you? I openly told you that yes during storm when we are all working 16 plus hours days and everyone is all on double time we do charge a premium for the services we are providing. It's not like we can wait 4-6 weeks to come and do the work at our convenience. Your job was the last job we packed into the schedule before and during getting approx 2-3 feet of snow. It was a state of emergency because road conditions were so bad and we still came and got it done that day as promised. I ballpatked you 2500-5000 once I saw pictures of what was going on. Any ballparks from office staff which would have been minimum charges and not ballparks for your specific job were a mute point once I saw pictures of what was actually going on. I'm sorry you feel so dissatisfied by our company but really feel your review if very unfair and all based on you wanting the job for less despite your insurance company paying the bill. Which I did express in text that if you were paying out of pocket I would work with you on price but there was no reason insurance shouldn't pay the bill which they did.... as you told me last Time we spoke when you told me you were going to pay the bill because insurance paid the whole thing. If your insurance company felt our pricing for what we did was unfair they could have called us and I could have explained to Them the nature of the charges however they were not surprised in sure as they understand that emergency service like this comes at a cost. Again I'm sorry you feel the way you do however I think we did everything we could and beyond for you at this point."

"Hi [Member Name Removed], Thank you so much for the positive review!"