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Verified Reviews for Gas Log Service pros in Lima, NY

*The Angi rating for Gas Log Service companies in Lima, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in Lima, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on November 16, 2025

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Avatar for Shamrock Maintenance Corp.

Shamrock Maintenance Corp.

5.00(
9
)
•Approved Pro

Shamrock Maintenance Corp.

5.00(
9
)
•Approved Pro
Customers say: Quick response
121 local quotes requested
10 years of experience

Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.

"Shamrock was fantastic to work with! The crew showed up right on time, were super friendly, and did a great job cleaning and checking my chimney. They explained what they were doing in simple terms and made the whole process stress-free. I’ll definitely be calling them again and recommending them to friends and family."

Michael H on September 2025

Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.

"Shamrock was fantastic to work with! The crew showed up right on time, were super friendly, and did a great job cleaning and checking my chimney. They explained what they were doing in simple terms and made the whole process stress-free. I’ll definitely be calling them again and recommending them to friends and family."

Michael H on September 2025

Avatar for David Smart Fireplace & Chimney Service

David Smart Fireplace & Chimney Service

5.00(
5
)

David Smart Fireplace & Chimney Service

5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

Mark Allen Heating & Cooling

2.25(
4
)

Mark Allen Heating & Cooling

2.25(
4
)
41 years of experience

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

CRICKET ON THE HEARTH

4.50(
10
)

CRICKET ON THE HEARTH

4.50(
10
)
Customers say: Quick response
57 years of experience

RETAIL FIREPLACE AND STOVE DEALER WITH OVER 40 YEARS IN BUSINESS. SERVICE AND INSTALLION BY OWN TRAINED EMPLOYEES. QUALITY PRODUCTS AT AFFORDABLE PRICES. ADDITIONAL HOURS - TUES, WED 10:00 AM-8:00 PM

"Nine years ago, Cricket on the Hearth installed my gas fireplace (FP). Now that we are ready to sell our house, a home inspection revealed that my FP does not conform to code. That's because Cricket did not install an emergency gas shut-off valve within 3 ft. of the FP, per code. (Note: This requirement existed when the FP was first installed.) I recently called Cricket and asked why this requirement wasn't met. The person I spoke with, who I believe was the owner, did not know the answer to my question. My goal wasn't to argue why the valve was not installed upfront. Rather, it was to get one installed ASAP, so the code-lacking FP would not impede the sale of my home. Consequently, I asked the gentleman what it would cost to remedy this situation. He gave me a reasonable price to install a valve... $150. But he added that, given the COVID-19 situation, the work could not be done right away. I understood, of course, and asked for a ROUGH idea on the timing. "No idea," was his reply. "And I have lots of customers ahead of you." For me, time was of the essence since my home was on the market and a deficient FP could hinder its sale. I explained this to the gentleman to no avail. Now, I'm a reasonable person. And, given the virus situation, I understood why the work could not be done immediately. But to brush me off as he did was unacceptable. After all, shouldn't Cricket have installed the shut-off valve in the first place? Was it right of them to leave my home vulnerable with a FP that lacked an emergency shut-off valve? To make amends, shouldn't they have offered to correct the situation as soon as permissible (given the COVID-19 situation)? The answers to these questions are obvious. Long story short, I found a qualified resource to install the valve, and he did so right away. It cost me $250, but it was money well spent to remove a major potential obstacle to selling my home. Because of Cricket on the Hearth's lack of customer care in this situation, I would never recommend them to anyone."

John L on April 2020

RETAIL FIREPLACE AND STOVE DEALER WITH OVER 40 YEARS IN BUSINESS. SERVICE AND INSTALLION BY OWN TRAINED EMPLOYEES. QUALITY PRODUCTS AT AFFORDABLE PRICES. ADDITIONAL HOURS - TUES, WED 10:00 AM-8:00 PM

"Nine years ago, Cricket on the Hearth installed my gas fireplace (FP). Now that we are ready to sell our house, a home inspection revealed that my FP does not conform to code. That's because Cricket did not install an emergency gas shut-off valve within 3 ft. of the FP, per code. (Note: This requirement existed when the FP was first installed.) I recently called Cricket and asked why this requirement wasn't met. The person I spoke with, who I believe was the owner, did not know the answer to my question. My goal wasn't to argue why the valve was not installed upfront. Rather, it was to get one installed ASAP, so the code-lacking FP would not impede the sale of my home. Consequently, I asked the gentleman what it would cost to remedy this situation. He gave me a reasonable price to install a valve... $150. But he added that, given the COVID-19 situation, the work could not be done right away. I understood, of course, and asked for a ROUGH idea on the timing. "No idea," was his reply. "And I have lots of customers ahead of you." For me, time was of the essence since my home was on the market and a deficient FP could hinder its sale. I explained this to the gentleman to no avail. Now, I'm a reasonable person. And, given the virus situation, I understood why the work could not be done immediately. But to brush me off as he did was unacceptable. After all, shouldn't Cricket have installed the shut-off valve in the first place? Was it right of them to leave my home vulnerable with a FP that lacked an emergency shut-off valve? To make amends, shouldn't they have offered to correct the situation as soon as permissible (given the COVID-19 situation)? The answers to these questions are obvious. Long story short, I found a qualified resource to install the valve, and he did so right away. It cost me $250, but it was money well spent to remove a major potential obstacle to selling my home. Because of Cricket on the Hearth's lack of customer care in this situation, I would never recommend them to anyone."

John L on April 2020

Avatar for Isaac Heating & Air Conditioning Inc

Isaac Heating & Air Conditioning Inc

4.76(
509
)

Isaac Heating & Air Conditioning Inc

4.76(
509
)
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023

Gas Logs questions, answered by experts

Propane is more cost-efficient than natural gas on a per-unit basis because it produces twice as much heat energy as an equivalent amount of natural gas. But propane is not ideal if you already have a gas line installed. The best choice for your home depends on the efficiency of your appliances and the amount of installation required of your fuel choice.

In some cases, the answer is yes. Being licensed to work on gas lines requires additional specialized training beyond being a licensed plumber. If the plumber is also licensed as a natural gas plumber, they will be able work on natural gas lines. If the plumber is only licensed to work on water and sewer lines, then you’ll have to find another professional to do gas line work.

The best way to reset this valve is to contact your utility provider to do so safely. If the pipes are damaged and you reset the valve anyway, it could lead to a gas leak. It’s important to call in a pro as soon as you can to reconnect your gas supply after an earthquake and ensure the device will work again the next time there’s a quake.

Consider an annual inspection conducted by a local plumber to prevent dangerous and destructive leaks. If you recently moved into an older home or are concerned about the age of your gas lines, call an inspector for a closer look. You may also be required to call an inspector after your contractor installs a new line for an appliance.

Ensures safety and compliance with local codes, preventing leaks and related hazards.

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