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Verified Reviews for Gas Log Service pros in Lima, NY

*The Angi rating for Gas Log Service companies in Lima, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in Lima, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on October 04, 2025

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Avatar for Shamrock Maintenance Corp.

Shamrock Maintenance Corp.

246 Waverly Ave
5.00(
9
)
•Approved Pro

Shamrock Maintenance Corp.

246 Waverly Ave
5.00(
9
)
•Approved Pro
Customers say: Quick response
514 local quotes requested
10 years of experience

Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.

"Shamrock was fantastic to work with! The crew showed up right on time, were super friendly, and did a great job cleaning and checking my chimney. They explained what they were doing in simple terms and made the whole process stress-free. I’ll definitely be calling them again and recommending them to friends and family."

Michael H on September 2025

Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.

"Shamrock was fantastic to work with! The crew showed up right on time, were super friendly, and did a great job cleaning and checking my chimney. They explained what they were doing in simple terms and made the whole process stress-free. I’ll definitely be calling them again and recommending them to friends and family."

Michael H on September 2025

David Smart Fireplace & Chimney Service

4234 Batavia Elba Tl. Rd.
5.00(
5
)

David Smart Fireplace & Chimney Service

4234 Batavia Elba Tl. Rd.
5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

With over 25 years in the Fireplace and Chimney Service we offer the following; Gas, wood & pellet stove sales and service. Chimney and Fireplace repair Caps Crowns Repointing Dampers Liners Chimney Sweeping Gas logs Gas lines installed Glass Doors Gas, wood & pellet inserts We offer a 48 foot lift service

"David was fantastic to work with. He explained everything very thoroughly and got the job done very quickly. I am very pleased and would definitely recommend him and hire him again."

Tracy V on May 2020

Mark Allen Heating & Cooling

161 Drake Rd
2.25(
4
)

Mark Allen Heating & Cooling

161 Drake Rd
2.25(
4
)
41 years of experience

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

At Mark Allen Heating & Cooling located in Rochester, NY, we are devoted to providing the best-in-class Residential & Light Commercial HVAC services for Air Conditioning Systems, Heating Systems, Water Heaters, Heat Pumps, Boilers, Humidifiers, Geothermal and More. We boast on extensive list of satisfied customers. Our experienced technicians perform scheduled maintenance and repairs and we also have service technicians on call 24 hours a day to handle emergencies. Now offering our new Discount Service Plans. The Gold Key & Silver Key service Plans will give you the peace of mind you deserve. Which key will you choose? Mark Allen owner and operator has been in the heating and air conditioning business for over 25 years. His expertise is very well known in the Rochester and surrounding areas. Starting at 16 years old as an apprentice and working his way up through installation, service and sales he has become a name people know and trust. Sarah Allen has been in the heating and air conditioning business for 14 years starting out as a customer service representative and now specializing in customer service, sales and marketing. We strive to give you the same service that we would want ourselves. We have a large family of 10 and take pride in our work. Now offering Geothermal Installations! Take advantage of the 30% No Cap tax credit.

CRICKET ON THE HEARTH

900 PANORAMA TRL
2.00(
1
)

CRICKET ON THE HEARTH

900 PANORAMA TRL
2.00(
1
)
57 years of experience

RETAIL FIREPLACE AND STOVE DEALER WITH OVER 40 YEARS IN BUSINESS. SERVICE AND INSTALLION BY OWN TRAINED EMPLOYEES. QUALITY PRODUCTS AT AFFORDABLE PRICES. ADDITIONAL HOURS - TUES, WED 10:00 AM-8:00 PM

"Nine years ago, Cricket on the Hearth installed my gas fireplace (FP). Now that we are ready to sell our house, a home inspection revealed that my FP does not conform to code. That's because Cricket did not install an emergency gas shut-off valve within 3 ft. of the FP, per code. (Note: This requirement existed when the FP was first installed.) I recently called Cricket and asked why this requirement wasn't met. The person I spoke with, who I believe was the owner, did not know the answer to my question. My goal wasn't to argue why the valve was not installed upfront. Rather, it was to get one installed ASAP, so the code-lacking FP would not impede the sale of my home. Consequently, I asked the gentleman what it would cost to remedy this situation. He gave me a reasonable price to install a valve... $150. But he added that, given the COVID-19 situation, the work could not be done right away. I understood, of course, and asked for a ROUGH idea on the timing. "No idea," was his reply. "And I have lots of customers ahead of you." For me, time was of the essence since my home was on the market and a deficient FP could hinder its sale. I explained this to the gentleman to no avail. Now, I'm a reasonable person. And, given the virus situation, I understood why the work could not be done immediately. But to brush me off as he did was unacceptable. After all, shouldn't Cricket have installed the shut-off valve in the first place? Was it right of them to leave my home vulnerable with a FP that lacked an emergency shut-off valve? To make amends, shouldn't they have offered to correct the situation as soon as permissible (given the COVID-19 situation)? The answers to these questions are obvious. Long story short, I found a qualified resource to install the valve, and he did so right away. It cost me $250, but it was money well spent to remove a major potential obstacle to selling my home. Because of Cricket on the Hearth's lack of customer care in this situation, I would never recommend them to anyone."

John L on April 2020

RETAIL FIREPLACE AND STOVE DEALER WITH OVER 40 YEARS IN BUSINESS. SERVICE AND INSTALLION BY OWN TRAINED EMPLOYEES. QUALITY PRODUCTS AT AFFORDABLE PRICES. ADDITIONAL HOURS - TUES, WED 10:00 AM-8:00 PM

"Nine years ago, Cricket on the Hearth installed my gas fireplace (FP). Now that we are ready to sell our house, a home inspection revealed that my FP does not conform to code. That's because Cricket did not install an emergency gas shut-off valve within 3 ft. of the FP, per code. (Note: This requirement existed when the FP was first installed.) I recently called Cricket and asked why this requirement wasn't met. The person I spoke with, who I believe was the owner, did not know the answer to my question. My goal wasn't to argue why the valve was not installed upfront. Rather, it was to get one installed ASAP, so the code-lacking FP would not impede the sale of my home. Consequently, I asked the gentleman what it would cost to remedy this situation. He gave me a reasonable price to install a valve... $150. But he added that, given the COVID-19 situation, the work could not be done right away. I understood, of course, and asked for a ROUGH idea on the timing. "No idea," was his reply. "And I have lots of customers ahead of you." For me, time was of the essence since my home was on the market and a deficient FP could hinder its sale. I explained this to the gentleman to no avail. Now, I'm a reasonable person. And, given the virus situation, I understood why the work could not be done immediately. But to brush me off as he did was unacceptable. After all, shouldn't Cricket have installed the shut-off valve in the first place? Was it right of them to leave my home vulnerable with a FP that lacked an emergency shut-off valve? To make amends, shouldn't they have offered to correct the situation as soon as permissible (given the COVID-19 situation)? The answers to these questions are obvious. Long story short, I found a qualified resource to install the valve, and he did so right away. It cost me $250, but it was money well spent to remove a major potential obstacle to selling my home. Because of Cricket on the Hearth's lack of customer care in this situation, I would never recommend them to anyone."

John L on April 2020

Isaac Heating & Air Conditioning Inc

50 Holleder Pkwy
4.76(
509
)

Isaac Heating & Air Conditioning Inc

50 Holleder Pkwy
4.76(
509
)
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023

Gas Logs questions, answered by experts

Even if you invested in the cost of a gas shut-off valve for your oven and other appliances, it’s a good idea to add a seismic shut-off valve as an extra safety measure. 

Gas shut-off valves for appliances are manual, meaning someone has to cut off the flow of gas. This leaves room for error, as you might not be home or might be too distracted to think about gas lines during an earthquake. An earthquake valve is automatic and will protect your home from gas-related disasters in the event of an earthquake.

Although a gas company supplies gas to homes, connecting gas appliances, like a dryer, is not their responsibility. The primary role of a gas company is to safely deliver gas to a property and maintain the gas supply lines up to a specific point, typically the gas meter or shut off valve. The task of installation is usually taken on by the homeowner or professional dryer installer. 

In most cases, a gas stove should be installed by a licensed plumber. Connecting gas appliances carries many risks, chief among them a fatal gas leak. If your home is already set up with the proper gas hookups, you may be able to DIY the installation (or save money by hiring a local handyperson or basic appliance installer near you rather than a plumber). If you’re ever in doubt, however, we recommend going with a professional master plumber.

A few potential problems can cause your gas grill to stop working:

  • Burners aren’t properly aligned.

  • Food debris is clogging the burners.

  • Hose connections may be blocked.

  • Burners may not be getting enough gas.

  • Gas valve is not working properly. 

If you’re experiencing any of those problems with your gas grill, hire a local grill repair professional to inspect your grill for issues and implement a plan to resolve them.

Installing a gas line is no simple task. From start to finish, you’re looking at anywhere from six to 12 weeks to acquire the correct permits, dig a trench, and connect your appliances. Naturally, the longer the gas line, the longer it will take to complete. If your plumber needs to hire additional contractors to dig trenches and navigate around or remove obstacles, this could put you at the longer end of the timeframe. 

Once the land is prepped and licenses acquired, installing the actual line may only take a few days to a few weeks, weather permitting.

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