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Toilets questions, answered by experts

This rumbling noise after flushing may sound like a hammer or knocking inside the walls. When you flush, it opens a valve so additional water can come in. However, if the valve malfunctions, then this rush of water has nowhere to go, which makes all the excess water hit your pipes and create a loud hammering sound.

You definitely can over-tighten toilet tank bolts. Unlike some other materials, porcelain can’t bend or flex, so when you over-tighten a screw into it, it could break against the added pressure. Only tighten them as much as needed to keep them in place and firm; any more and you could risk breaking the porcelain.

Replacing a standard toilet with an elongated one is straightforward. The two types can be installed using the same existing drainpipe and plumbing. If you have a small bathroom, make sure that an elongated toilet doesn’t violate local building codes for clearance, which is the space between fixtures and walls. 

Most toilets have a 12-inch rough-in or hole, but some have 10- or 14-inch holes, which means that not all toilets fit all setups. Knowing how to measure the rough-in is essential, so you purchase a toilet that fits the existing drain hole. It can be costly to have the rough-in moved, and most stores don’t accept toilet returns.

If you’ve accessed the bolts and nuts that hold your toilet seat in place and can’t unscrew them, it’s possible that they were overtightened or that the material corroded over time, making it impossible to unscrew. If that’s the case, you can either call in a plumber for help, or you can DIY a solution if you’re careful. Lay down masking tape around the mounting bracket and then use the tape as a surface to lay a hack saw blade. Move slowly to cut through the bracket and bolt, being careful not to damage the porcelain in the process.

The Harrison, NY homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.