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Toilets questions, answered by experts

Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.

Sealant doesn’t need to be applied to the bolts, but it can be a good way to stop an active leak in the moment. However, don’t rely on it as a cure-all; instead, make sure to fix the problem at the source by changing or tightening the bolts. 

If you do use sealant, make sure to spread it thickly and evenly across the bolts and the tank's porcelain.

Replacing a standard toilet with an elongated one is straightforward. The two types can be installed using the same existing drainpipe and plumbing. If you have a small bathroom, make sure that an elongated toilet doesn’t violate local building codes for clearance, which is the space between fixtures and walls. 

Basement toilets don’t always need a pump. However, it is the most common setup because plumbing systems use gravity to move waste away from the home. Basement toilets often sit below the home’s main sewage system, and installing a sewage ejector pump pushes the wastewater and sewage up to the main sewer line. Alternatively, you can use an upflush or macerator toilet that breaks down the waste and pushes it straight to the main sewer line rather than via a sewer line from the bathroom.

Tools include pipe wrenches, plungers, and augers. Professionals use advanced equipment for complex issues.

The Harrison, NY homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.