
Serving Cedarhurst, NY and surrounding areas
Approved
In business since 2000
Emergency services offered
Warranties offered
"We had used Mako before and were pleased with their work however they are expensive, they charge $125 just to make a house call even if you don't eventually use them, but if you do use the they apply the $125 to the bill. This last time we used Mako, my wife tried to call me to approve an estimate of $445 to install a bathroom faucet and drain cover that I had purchased, but couldn't reach me so she let the man start the work. When she finally got a hold of me, I a few choice words with the plumber telling him that the price was outrageous, at which point he gave the phone back to my wife. I tried to apologize for my poor choice of words but the plumber would not take the phone. After he finished the work and was in his truck packing up my wife ran the water and used the drain plug to check the equipment he installed and water started gushing out under the cabinet, she called him back and in to fix it. He said the clip that holds the water hose in didn't click into place, but isn't that what I paid him a lot of money for? Its a good thing she check to see of the faucet worked properly. She also said the water pressure was very low and he said that was due to the kind of faucet I purchased and that was the best he could do. When I came home and look at the job, the water pressure was very low and after reading the installation directions I tried to adjust it myself but realized that the plumber also took the specialized wrench that was supplied with faucet kit that I purchased. I would never use them again or recommended them to anyone, as I had done so before."




















































