"My toilet was incorrectly installed when the house was built 50 years ago. It has leaked and been "repaired" several times by local plumbing firms. The toilet flange was inches below the floor level. Mark Allen raised it to floor level with a well designed and expertly crafted repair. I am totally impressed with his work and will certainly call on him for future work."

"Nick was able to put us in touch with a cabinet maker that matched our cabinets perfect. He and his crew are curteous, and so pleasant! Punctual and reachable. Wish I had another kitchen for him to redo! Tile work, and all are perfect!!! Thanks Nick and all!"

"Their employee arrived and was very professional, knowledgeable, and helpful. Rather than just doing work and charging me for something that might solve the issue, he walked me through some options. We decided a new toilet would be best. Unfortunately with COVID-19 protocols, I have not been able to have them back. They went ahead and ordered all the materials needed ahead of time and are storing it until we can get the job. I look forward to having them back when this is all through."

"Beautiful shower! The work was done quickly and efficiently. They cleaned their mess up when finished, It looks like our spa shower in Mexico....and we love it. Great experience from start to finish! Would recommend."

"They did such a great job on our bathroom project. Great pricing and friendly timely service."

"Tech was able to tell me what the error code meant but did not want me to order part until testing with volt meter. Diag appointment with volt meter did not cost extra. Tech gave me part numbers and it fixed the problem."

"Didn’t test the jet tub before they left initially and caused them to need to return. Otherwise I am pleased with the service."

"Communication frustrations but excellent work. The initial inspection was timely and thorough and the salesman took his time explaining the process to us. He did not, however, mention the use of the a third party plumbing company (something I realize is county-specific). Communication leading up to the work was poor; I was surprised when plumbers showed up at my house. I had to call Everdry to confirm when they would be coming and why a third party was involved. I rarely was able to get an answer and had to wait for a callback. Once Tavaris and his team arrived, however, they were very professional, punctual, and efficient. Tavaris made a point to explain everything to me step by step and managed his team appropriately. The outside team took care to only have my shrubs out of the ground for 45 minutes - time will tell if they make it through! This is very messy work and both teams were able to keep the mess to a minimum."

"Great company. Got our water tested and communicated very quickly. Could have had an installer our the next day but we were t going to be home. Scheduled us for the next day we were available. Installer came out and got the system in quickly."

Five Star Bath Solutions of Rochester is the top-of-the-line bathroom remodeling company. We've earned this title by using advanced technology, custom products, and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project at an affordable price. We believe in setting standards for how projects are estimated, installed, and completed and passing that value on to you.