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Recent Countertop Installation Reviews in Buffalo

• COUNTERTOP SERVICES

  5.0

  Jack was very professional, takes great pride in his work, very easy to work with. He wasn't happy unless I was happy, everything fit perfectly. Started the job on Monday was finished on Wednesday, would definitely use his service again.

  Michalena D.
• Signature Cabinetry

  1.0

  Worst customer service I have ever received. Never been treated so poorly in a retail environment in my life.

  Ann Marie H.
• Hibbard Home Improvement

  5.0

  As soon as I met Dale Hibbard to discuss project, I felt very confident that his company would be the right choice. The expertise of the crew, attention to detail, willingness to answer my questions along the way, respect for me and my home, all made for a very positive experience.

  Marilyn W.
• Empire Granite & Marble

  5.0

  We are so incredibly happy with our gorgeous kitchen. From beginning to end, Empire was easy to work with. They were very professional, personable and meticulous.

  Adele V.
• RUSSELL RENOVATIONS WNY INC.

  5.0

  Your Renovation is worth the wait!! My wife and I wanted to renovate our Ryan Homes builders grade bathroom so it was more than just a shower, soaking tub, and toilet. Tim had previously completed a kitchen renovation for my mother and father in law so we immediately knew we wanted him to work on our next project. Due to his high demand and COVID Tim was booking out for months, but we found if you want quality work and attention to detail you have to have a little patience. Once the work began Tim and his team were meticulous about the work area, putting up multiple layers of plastic to contain the dust and debris and then ensuring everything was vacuumed and wiped down at the end of the day. Communication was very open with him and he would discuss the day prior what his team would be working on, this included what time they would be onsite and what they may need for us to have prepared (material and color choices, etc.). Their typical day started at 8am and they worked consistently throughout the day, not ending until everything they had anticipated completing was done. This may mean 5:30pm or 7pm ensuring they stayed on the timeline they provided us, he was even opened to working on random Saturdays (within our schedule of course) to ensure there were no delays to our overall schedule. Every other day or so my wife and I would have a question about material finishing color selection etc. Tim would always listen and discuss collaboratively with us, without making us feel like we had no clue what we were talking about. Warping up the work Tim has always picked up the phone to answer any questions or address any concerns with vendors. The best example our vanity was ordered on Wayfair and came in damaged. Even after the job was done Tim came back to change out the door. It wasn't a huge job by any means but he wanted to make sure that it was done perfect. The amount of passion Tim has for his work is unmatched by any other contractor. Every inch of our renovation alludes a perfection that you will not find anywhere else and we look forward to using him and his team for future projectsshow more

  Brian F.
• Hibbard Home Improvement

  5.0

  Dale and his crew did a beautiful job partially renovating both our new house kitchen and bathroom. I'm the kind who does a lot of research before undertaking a project and sweats the details, and Dale was patient and professional throughout. Like all contractors, he at times becomes a little overextended, and his work may take a little longer than expected, but all contractors are like this. Most importantly, his work was beautiful. We're looking forward to the next project with himshow more

  Mark C.
• Gilbert Design Build

  5.0

  I am a single snow bird and own a small condo in Florida. To accommodate guests I wanted to replace the tub with a walk-in shower for safety purposes. Not knowing anyone in the area, I visited a home show where I asked a lot of questions. Rather than a sales pitch the crew from DreamMaker asked me questions and offered to come to the condo and evaluate the issues. Before they arrived I checked Angie?s List and found great reviews. They arrived when scheduled, listened some more, measured and took pictures of the bathroom and other rooms so that they would better understand my living and decorating style. The following week I went to their showroom to have a design consultation and review the possibilities, select fixtures and other materials. Once we agreed on the final project and went to contract everything was submitted to the building department for a permit. I left Florida and went up north for the summer and never felt concern for the people or work being done in my absence. DreamMaker kept me informed during the entire process with phone calls and pictures. Upon my return, the bathroom was spotless, nicer than expected and made the other bath look really dated. In fact it was so nice that I immediately asked that they repeat the process in the master bath. Ernest began measuring, taking pictures and offering suggestions. With my budget in mind, the design team figured out how to enlarge the shower, reposition a sliding door, create matching furniture and get ceiling lights. As I handed over my final payment there were no surprise charges. I was so eager for my bathroom to come to life, that I told them at the last decision meeting ? ?I?m sorry that I don?t have another bathroom to remodel. The process and the results have been funshow more

  Carolyn H.
• Cabinets Plus Remodeling

  5.0

  It turned out absolutely beautiful! Ron is one of the best salespersons I have ever dealt with. He always answered or returned my calls in a timely manner. The workers were very nice and Bill the gentleman who did most of the refacing knew his craft and did a wonderful job. Gene did a great job on the countertop and Jeff went for parts and made sure the job was being done right. They started the work exactly when they said they would. It amazed me how all the parts that were needed (and there were lots of parts) were delivered and ready to install as the job moved right along. Ron came by today to see how great it turned out. I will definitely recommend them to family and friends. Thanks again guys for making my kitchen beautiful againshow more

  Paula K.
• RUSSELL RENOVATIONS WNY INC.

  5.0

  The experience with Tim and the family is world class and exceeded our expectations. The job was a huge job that entailed a full gut and custom update to a three floor home that had special requirements. It was a huge undertaking and was met with first rate service and professionalism. 95% of the home was redone, including subflooring for the first two floors. They reconfigured the house by making it more open and functional. New bar/gym and living area was created downstairs from scratch. There were many things that could have gone wrong in a project like this that fortunately was kept to a minimum. Don't be fooled that it's a small family business as Tim will state on the initial call as most larger contractors will overstaff jobs like these to make them more expensive but don't save on time and don't produce better results. They were pulling long hours and rarely took days off over the course of the four month project. To get the flooring done by a deadline we needed met they stayed until 3am and came back at 730am the next morning. Tim is honest and is very upfront about what to expect. We now have our dream home and couldn't be happier with Russell Renovations! You would be remised not to inquire about his servicesshow more

  John F.
• RUSSELL RENOVATIONS WNY INC.

  5.0

  Russell Renovations is the BEST contractor I have hired in 30-years. This statement should not be taken lightly as I manage multiple rental properties and have fully renovated three houses. This is a family owned business of two highly skilled craftsmen. They bring great ideas to the table, are very knowledgeable about what the current real estate market demands, and both are very efficient. Tim is a master wood worker. They keep you apprised of next steps and do not "job" hop. Your project is their focus whether it takes 1 month or, like in my case, 4 months. Their prices are very fair and they have outstanding connections with local vendors (carpet, flooring, cabinetry, etc.). They treat their clients like family! They can do it all and more efficiently than larger businesses! Stop looking for a contractor and hire Russell Renovations now! You should also save your money for add ons -- once you see their outstanding work you are going to want them to do moreshow more

  Tammy T.