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"The office staff was informative and timely The installation staff was informative, cleaned up the disposal of old items and made sure that all worked before leaving. All an all this was the best experience working with a plumbing and heating company Would recommend them to anyone ."

"Had an issue with my gas dryer. Kris responded quickly and did a thorough job inspecting and diagnosing. He did not try to sell me anything that I didn't need. He is very honest and knowledgeable. Will hire again in future!"

"Finished installing my security system in a timely manner. Friendly, offered to help with any of the technical setup in the security app. Reasonably priced"

"Great installation of a new replacement dishwasher. kknowledgeable and friendly Graet job! Highly recommend his services"

"Technician iagnosed low refrigerant with no leaks. Stated that extra refrigerant should have been added at installation due to long line to coils/blower. After adding refrigerant, insufficient air flow was diagnosed. Recommended using a less restrictive air filter. Technicians were very courteous and diligent in diagnosing, explaining, and mitigating problems."

"Friendly, explained what was needed, gave accurate cost. Cleaned area afterwards. I would hire them again."

"*Update from story below. I upped the rating I gave them because the owner of the company called me up personally and apologized and their insurance company took care of all the clean up and restoration. The owner is a stand up guy at least and made things right. I dont know if the two employees that messed up this job still work there so I did not recommend the company until I would have that information. Here is the original story... *I needed a company with a jetter to unclog drain. When I called on Friday, they quoted $150 for 2 hours for 2 people, if it goes over 2 hours, $75 more an hour. Made appt. for Monday. They call me Monday morning before coming out, they made a mistake, it is going to be $380-$400 for 2 hours and 2 people. The guy gets here around 10am. He hands me a quote on an iPads going to be $590 for hours and 2 people. (bait and switch?). We settle on $450 :( . Second guy does not get there for about another 1/2 hour. They started jetting around 10:50 when sewage water comes up out of the drain by the fridge. They did nothing to suck it up. They stopped the jetting and watched my wife and I try to mop up gallons of sewage water with one mop and bucket while trying to save furniture boxes, etc. I called my son to bring my wet/dry vac from across town because a mop and bucket would not cut it. They continued to do nothing to help. I was about done sucking up the major parts of water when the 1st guy comes to me (about 1.5 hours of when he got there) and says it is gong to be another hour and if I want cleaning, it is going to now cost almost $800. By then I had a company called ******** ******** there with cleaning/disinfect/sanitizing machines ready to clean. I replied on paying for the cleaning. So they started jetting again (without helping clean or suck up the mess they made) and it unclogged within a couple of minutes while I stood there and sucked out the sewage from the source. Unclogged and done. Everything is a mess. After he tells me the bill with his iPad and says it is $590, I ask him if he was going to clean and charge me for it, how was he going to suck up 25-30 gallons of sewage water... He then says We have a wet/dry vac in the van. I then tell him. You mean to tell me that you could have sucked this sewage water out at the source when you were jetting preventing all this mess. He mumbled something under his mask and then lowered the bill to $450 plus tax. I have called a restoration company (walls, vanities, etc... are going to have to come out, claims it may cost thousands of dollars). I had to call a carpet company to come an clean and sanitize. Bottom line, if these two employees of this company had done their job and used their equipment to suck out the sewage at the source, this negligence caused by their company could have been avoided. Its been 2 days since this happened and no one from their company has reached out to us to help with this clean up or mess. We have all this on video and we are seeking legal advice at this point. My advice for everyone out there would be to steer clear from this company."

"Itit was a pleasure working with these guys and they even left my bathroom cleaner than it was to begin with can't ask for more than that"

"They changed the scheduled time on me twice. They sent inexperienced plumbers who did not unplug my drain and broke my new garbage disposal because they did not install it properly. I have tried to get them to come back to finish clearing my drain and they are giving me a excuses to postpone coming in to finish the job. On a positive note, they did not bill me and said the would not until they fixed the problem. The workers were very kind and well spoken. The mistakes they made were honest mistakes and I think they were willing to correct them."

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."