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"FANTASTIC! I looked on Angie’s list to pick one of the highest rated plumbing companies to address a number of odds and ends that I had been putting off. I had used the other large/high rated plumbing company seven years ago and decided not use them again for various reasons. I chose Albuquerque Plumbing and Heating and the person they sent out, Jason, did a great job. He was prompt, courteous, knowledgeable and professional. He looked at what I wanted to have done. He completed the work related to the flushing and swamp cooler issues and informed me that the furnace connection was fine and didn’t need to be replaced. He was great. My sister asked me Tuesday for a good plumber to address a clogged drain regarding her washer, and I gave her Jason’s card. She told me she called Albuquerque Plumbing and Heating and they said that Jason wasn’t available, but that an employee named Beau would come out to address her problem. She said Beau came out at the set time, and that he was professional, courteous and knowledgeable also. He was able to unclog the washer drain. She said that he charged $138.00."

"Awesome company! We appreciate the attention to detail and customer service. They were always on time and will hire again."

"I had some electrical problems and Jenna came out and gave me exactly what I wanted! She explained to me what she could do to solve my problem and she was going to put in some electrical boxes by my Internet router and I got exactly what I wanted. I’m extremely happy. She’s very knowledgeable, courteous, and a very nice person."

"More than satisfied - excellent work demolishing and removing a cinder block wall. The area was completely cleaned up afterwards, all debris was collected and removed. The immediate, as well as surrounding area, was cleared and leveled just to add a nice unexpected finish. Very happy with the work, communication, and extra effort by Miguel resulting in a finished job that was better than I expected. I highly recommend this company and would not hesitate to use them again!!! Thanks for a job well done!"

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Good work"

"Mike and Joe were great. They got me an estimate and replaced my water heater the same day. Professional job at a reasonable price"